Reallymoving.com Ltd Reviews

Name: Reallymoving.com Ltd
Address: Eclipse Court, 14B Chequer Street, St Albans, Hertfordshire
Rating: 4.36

4.4 Rating 5,187 Reviews

64 %

of reviewers recommend Reallymoving.com Ltd

Company Reviews

Metrics

Info

4.4

Based on 5,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01727 238 010

Email:

info@reallymoving.com

Location:

Eclipse Court,
14B Chequer Street,
St Albans
Hertfordshire
AL1 3YD

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“When asking for a quotation for a survey of a property, you expect to find a few differences with pricing. Unfortunately it appears there was little difference in any of the quotations, which leads me to believe that an element of price fixing may be being used. Only one company came back to me with a 20% discounted rate, saying it was a spring saver deal. I expected a greater difference between all the company's that quoted me. After all a survey is just a survey. I was not impressed by any of the quotations or companies that were presented to me. It would be more beneficial if a wider range of companies could be offered, to ensure completion in the market place.”

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Posted 9 years ago

Dear John We strongly refute your claims. Your enquiry generated different survey quotes as follows: Homebuyer Report quotes £230, £324, £350, £360 and your Building Survey quotes £325, £360, £400, £516. For a property under £100,000 this is quite a wide variation. Our Chartered Surveyors are in charge of their own prices, and we have absolutely no influence of these prices. This is why you received a wide variation of fees.

Posted 9 years ago

“I emailed two companies neither of which called me or emailed me.”

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Posted 10 years ago

“Didn't stick to the price quoted and refused to do the job”

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Posted 10 years ago

Hi David We think you are referring to a surveyor. Can you please contact us directly so that we can investigate this? feedback@reallymoving.com It's clearly not acceptable behaviour or what we expect from our partners. Sorry for any inconvenience and we look forward to hearing from you. reallymoving.com

Posted 10 years ago

“Appalling firm. Lorry leaked, underestimated size of job, no furniture was protected, clothes stuffed crumpled into boxes not on hanging rails. Huge loss of furniture, books, bedding, pictures, electrical goods due to water damage from leaking roof. Firm very unhelpful when I complained. Do not use at any cost.”

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Posted 10 years ago

Dear Jane. Thanks for your review of the removals firm and we are sorry that you had such a bad move. We are investigating this and we will see what happened. It's a most unusual review for one of our long-standing firms that normally get such good feedback. We will contact you directly once we hear from them. Thanks www.reallymoving.com

Posted 10 years ago

“Took over a week to reply to my initial request for a quote by which time I'd received 3 from competitors. I then received sporadic voicemails for weeks later wanting to follow up on my request. We had already chosen F Smith & Son who were ultra reliable, fast, friendly and very professional.”

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Posted 10 years ago

Hi Michelle, we are sorry to hear that your experience was less than satisfactory. You should have received 3 instant quotes for removals from us, but we apologise if the manually quoting companies did not respond promptly - we shall be discussing this with the firms in questions, so thank you for bringing this to our attention. We are glad you found a removal company you were happy with for your move.

Posted 10 years ago

“After using this service I found the prices way too expensive so i shopped around on google and found at least 3 companies over £1000 cheaper!!! Not good enough a service really”

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Posted 10 years ago

Thanks Lee. Your move was particularly complicated, requiring quotes for packing, dismantling and reassembling furniture, plus pick ups from 3 different locations to take to one final destination in a different county. We work with quality, professional removals firms that would have charged accordingly and had the required insurances and equipment for such a move.

Posted 10 years ago

“Reallymoving don't provide link to add customer reviews in their website. Not sure how exactly they are getting reviews from. Looks like all false hope.”

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Posted 10 years ago

I'm afraid we only allow people who have registered for quotes on our site to leave feedback on our service providers. This prevents misuse of our system and ensures the feedback is validated. If you have requested quotes from us you should receive an auto-generated email linking to our feedback form several weeks after you registered. Alternatively, if you let us have your email address, we will manually email you a unique link for a feedback review. For more information please read this article on our feedback system: http://www.reallymoving.com/moving-advice/general-moving-advice/feedback-information

Posted 10 years ago

“Helpful and friendly”

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Posted 11 years ago

“Extremely high priced quotes in comparison to what we were expecting. We had a small 1 bed flat and i tried to stress that we literally needed a van to move the stuff due to the size of items we were unable to move ourselves in our own cars. We perhaps had 25/30 items such as flat pack wardrobe pieces and a double mattress etc. Quotes came out at £400/450 more than what we ended up paying by going with an independant. We decided to go with the local firm (who had all the necessary insurances for our items) rather than go with one of these big companies and we saved a lot of money.”

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Posted 11 years ago

Hello Jennifer, Unfortunately we don't provide quotes from man and van firms as they don't comply with the terms of our Ombudsman scheme. Sorry we couldn't help you this time, and we hope your move went well.

Posted 11 years ago

“quotes were rediculasly over priced and constant emails, texts and calls from the companies.”

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Posted 11 years ago

“Not a great website, the 2 companies that got back to me proved to be unreliable in keeping appointment times. I won't be recommending or using this service again. I ended up calling a few removal companies myself and got a good deal that way.”

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Posted 11 years ago

“total useless organisation. My first and last mistake to hire them. Even their partner is also not responsible to their staff mistakes!!! so nasty.”

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Posted 11 years ago

We are sorry that the customer did not receive an acceptable level of service, but the comments in this feedback is not about reallymoving.com, it is about the conveyancing firm they used.

Posted 11 years ago

“No”

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Posted 12 years ago

“Vet your solicitors more thoroughly before including them on your site”

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Posted 12 years ago

“The comparison service is ok but the firms need to be up to the standards of good service, reallymoving maybe offer a customer service where the firm is unreadable”

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Posted 12 years ago

“The Reallymoving has to make sure that their surveyors follow the published standards in Reallymoving website.”

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Posted 12 years ago

“Reallymoving,com great place to find quotes, I ended up asking Lamburt Pugh, they were clear and open about their pricing structure and I got to speak to the solicitors dealing with my file.”

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Posted 12 years ago

“Good service.”

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Posted 12 years ago

“Vet your solicitors more thoroughly before including them on your site”

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Posted 12 years ago

“Wish I had done more research and read the reviews before.”

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Posted 12 years ago

Reallymoving.com Ltd is rated 4.4 based on 5,187 reviews