The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,382 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,382 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 21st May 2025

Mr Miles B

The Real Flower Company 5 star review on 31st March 2025

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were beautiful, but were delivered a day late and were fully open upon arrival. They began to wilt and die after just over 36 hours. Even with late delivery, I would expect much closer to a good week.”

Helpful Report

Posted 5 years ago

“For a start , there was no tracking information especially as this was a next day delivery for Saturday , bearing in mind I had called before placing the order and they had assured me it will be delivered. Called first thing Monday morning , they are oblivious to where my delivery is . They have to investigate and call me back , they call and surprise surprise it has not been delivered , what kind of operation are you running if you do not know where your customers orders are and it takes them calling you before you realise there is an issue ??? PLEASE DO NOT ORDER FROM THIS COMPANY !!! Waiting for a refund , let's see how long that takes , but if their service is anything to go by I am sure I will have to contact them again !! ***UPDATE *** I received a call promptly. This time the lady was more concerned & very apologetic. A refund was offered and I accepted.”

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Posted 5 years ago

“Recipient delighted”

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Posted 5 years ago

“Like the ethics. Delivered exactly when promised. Thank you.”

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Posted 5 years ago

“Lovely bunch of flowers, really appreciated.”

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Posted 5 years ago

“VERY VERY disappointed! You failed to deliver the flowers I ordered for my wife on our wedding anniversary. A huge letdown and I’m very angry!!”

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Posted 5 years ago

“Sadly, because you could not deliver on the actual birthday, the flowers stayed in their box until the next day and were tired and distressed when opened.”

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Posted 5 years ago

“They make it almost impossible to cancel the sb”

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Posted 5 years ago

“The flowers arrived promptly, they were delightful. My daughter who was the recipient was thrilled with them..They were beautifully fresh and perfumed as described. I look forward to using this company again, Well done The Real Flower Company and thank you.”

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Posted 5 years ago

“amazing scented flowers”

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Posted 5 years ago

“Great customer service, lovely friendly lady on the phone so helpful. Beautiful!!! Flowers The look on my daughters face when she opened the box was something money couldn't buy”

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Posted 5 years ago

“I have ordered several hand tied bunches of flowers from The Real Flower Company, the are the 'gold standard' of the cut flower world, roses, sweet peas, peonies, smelling wonderful and looking as if they had just been picked in the garden of your stately home! They are expensive but they are worth it, they never let you down, if it is perfection you want look no further.”

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Posted 5 years ago

“Fabulous service, very many thanks. I will be using The Real Flower Company again, and I will thoroughly recommend it to friends and family.”

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Posted 5 years ago

“See photo of a bunch of broken droopy flowers delivered 22nd May pm. Waste of money.”

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Posted 5 years ago

“Delivery came quickly and when stated. Slightly disappointed that the flowers didn’t really look like the web picture. And a couple were already passed their best. Not sure if I would order again.”

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Posted 5 years ago

“Flowers truly lovely. Arrived as promised and were very much appreciated”

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Posted 5 years ago

“My friend was over the moon with the flowers I sent her which was the florists choice bouquet.She said they were stunning and the fragrance was amazing.Delivered on time with updates on the delivery.Exceptional service”

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Posted 5 years ago

“Sent us what we ordered - perhaps slightly fewer Sweet Peas than expected - delivery on time.”

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Posted 5 years ago

“The flowers were for my mother's birthday. Unfortunately they arrived rather wilted and a little crushed. She was a little disappointed and so was I. Thankfully they revived well and now look and smell lovely.”

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Posted 5 years ago

“My mother was delighted with the beautiful hat box of white roses and sweet peas and said they had a wonderful scent. I was impressed with the prompt delivery and with the online ordering website. Easy to use and no glitches!”

Helpful Report

Posted 5 years ago

The Real Flower Company is rated 4.4 based on 1,382 reviews