The Real Flower Company Reviews

4.4 Rating 1,270 Reviews
83 %
of reviewers recommend The Real Flower Company
4.4
Based on 1,270 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read The Real Flower Company Reviews
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Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 15th December 2023
Bridget
The Real Flower Company 5 star review on 15th December 2023
Bridget
The Real Flower Company 5 star review on 9th May 2023
Jane H
The Real Flower Company 5 star review on 12th April 2023
Ian
The Real Flower Company 5 star review on 13th February 2023
Dr Ian S
The Real Flower Company 5 star review on 5th January 2023
Hristina
The Real Flower Company 5 star review on 23rd December 2022
Lucy B
99
Anonymous
Anonymous  // 01/01/2019
These were a gift for my mum and she loved them. I sent her the pale white/cream sweet peas and she said they were just beautiful. Thank you for sending beautiful and classy flowers.
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Posted 2 years ago
Hi Melanie, We're so pleased your mum loved our Sweet Peas, (we love them too!). Thanks for taking the time to pop up a review. Warm regards, The Real Flower Company
Posted 1 year ago
Really pleased for daughters wedding. Beautiful bouquet delivered on time. Will order from you again, Many thanks...June Donne
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Posted 2 years ago
Dear June, Thank you so much for the wonderful feedback, and for choosing us to arrange your daughters wedding flowers. We look forward to helping you with other future orders! Best wishes, Ciera, and The Real Flower Team
Posted 1 year ago
We bought these flowers for my Mum who loves sweet peas but won't be with us to enjoy them in season. Therefore it was important to have sweet peas full of the perfume we love and the Real Flower Company lived up to this. Thank you for bringing a piece of summer forward for her.
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Posted 2 years ago
Hi Gillian, Thanks so much! Sweet Peas are one of our faves too, so we're really happy to hear your mother was so thrilled with them. Have a lovely sunny summer! Well wishes, Ciera and The Real Flower Team
Posted 2 years ago
The flowers from The Real Flower Company are truly stunning and the delivery service is super quick and reliable. Highly recommended.
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Posted 2 years ago
Thank you for your nice review. We're so pleased that you loved the flowers and that they were delivered quickly and efficiently! With best wishes from us all at The Real Flower Company
Posted 2 years ago
My wedding flowers arrived at 9.30 on the morning before our big day. The packaging was excellent and despite something moving into the top of my bouquet during transit, they were fine. Beautifully tied with the signature green ribbon and pearl pins.
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Posted 2 years ago
Many thanks for your nice review. We are so pleased that your wedding flowers arrived safely and on time and that you were pleased with them! We hope you had a wonderful day. With best wishes, Grania and everyone at The Real Flower Company
Posted 2 years ago
I ordered a bouquet of the David Austen roses for my mother's 80th birthday. She was absolutely delighted with them - saying goodbye they were the best flowers that she had ever had. Many thanks
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Posted 2 years ago
Dear Karen Many thanks for your nice review. We are all so pleased that your mother loved her David Austen bouquet - just the thing for an 80th birthday and we hope that all in all she had a very happy day! With best wishes, Grania and everyone at The Real Flower Company
Posted 2 years ago
Easy to navigate website, I ordered a monthly seasonal posy for my mum's birthday. She was absolutely delighted both with the flowers and the personalised letter which came with them. Thank you so much for making her feel special on her 89th birthday!
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Posted 2 years ago
Dear Dorothy Many thanks for your nice review. We are so pleased your mother was happy with your gift to her of a monthly Seasonal Posy. She certainly deserves to feel special on her 89th birthday - and for many months to follow! With best wishes, Grania and everyone at The Real Flower Company
Posted 2 years ago
My daughter was delighted with her sweet peas - “long stems” was mentioned! They certainly brightened her day.
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Posted 2 years ago
Thank you for your nice review. We're so pleased that your daughter liked her sweet peas and noted the famous 'long stems'! It's great to know that our sweet peas brightened her day. With best wishes, Grania and everyone at The Real Flower Company
Posted 2 years ago
Lovely fragrant flowers. My mother was delighted with them! She even noted they were packaged well and the delivery is with DPD so you get a time slot and it was delivered at that time. Perfect! Couldn’t ask for more :)
The Real Flower Company 5 star review on 31st March 2022
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Posted 2 years ago
Dear Nicole Thank you for your nice review. We are so pleased that your mother enjoyed her flowers - and even the packaging and delivery! It's great to get the feedback - thank you. With best wishes, Grania and everyone at The Real Flower Company
Posted 2 years ago
The Real Flower Co was easy and efficient to order through. The flowers arrived the next day and were stunning. Being environmentally friendly was essential for me, but there is no compromise in quality, in fact quite the opposite, the quality of the flowers was the best I've come across. Thank you Real Flower Co.
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Posted 2 years ago
Dear Andy Many thanks for your very nice review. We're so pleased that you were happy with your flowers and the way we operate. It's great to get the feedback and know when we are getting it right! With best wishes, Grania and everyone at The Real Flower Company
Posted 2 years ago
The very happy recipient shared a photo of the flowers received and they looked amazing. Thank you.
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Posted 2 years ago
Thank you so much for your review - we're so pleased that the flowers looked amazing and made someone happy! Best wishes, Grania and everyone at The Real Flower Company
Posted 2 years ago
Simple, straightforward ordering process. Flowers delivered on time in a good sturdy presentation box. The flowers are absolutely beautiful and the colours of the blooms are stunning. The arrangement is elegant and opulent. It lights the whole room up and makes me smile every time I look at it.
The Real Flower Company 5 star review on 28th March 2022
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Posted 2 years ago
Dear Jane Many thanks for your very kind review. We're so happy to hear you enjoyed our flowers and that they made you smile! Best wishes, Grania and everyone at The Real Flower Company
Posted 2 years ago
Perfect flowers, scent beautiful.
The Real Flower Company 5 star review on 27th March 2022
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Posted 2 years ago
Thank you for your nice review, we're so pleased you liked your flowers. What a beautiful photograph - we love the fish in the background! Best wishes, Grania and everyone at The Real Flower Company
Posted 2 years ago
I had ordered a spring flower funeral sheaf and asked for as much yellow in it as possible (my untie's favourite colour). This they did and it looked beautiful. Delivery was at the time requested. I love (and she would have) the fact that the flowers are grown sustainably and are Fair Trade. Thank you.
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Posted 2 years ago
Dear Sheila Many thanks for your nice review. We are so pleased the spring flowers for your aunt's funeral arrived safely and that the predominance of yellow and how the flowers were grown would have met with her approval. We hope the day went well for you. With best wishes, Grania and everyone at The Real Flower Company
Posted 2 years ago
I first came upon 'The Real Flower Company' at Winchester Farmer's market, and could never pass by without a bunch of roses and garden herbs. So when searching for a flower company during lockdown I was very happy to find the online shop. I sent Mum flowers every month for 2 years during lockdown. Every month they arrived and she was happy. On one occasion the courier made a mistake and a quick email direct to 'The Real Flower Company' quickly resolved the issue. I also ordered flowers for my sisters' wedding, and as for Mum they were lovely, and the scent was amazing. Their sweet peas seedlings were an ideal Easter present for the rest of the family too. If you want old style roses or garden bouquets that smell divine -& delivered with care - look no further.
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Posted 2 years ago
Dear Frances What a wonderful review, thank you so much. It is lovely to hear that our flowers have helped through trying times, attended weddings and made presents for your family. Thank you for your loyalty and company on our floral journey! With best wishes, Grania and all at The Real Flower Company
Posted 2 years ago
The flowers were a gift to cheer up a friend who is ill. She loved them. The company has produced beautiful flowers and first class service for as long as I can remember. Simply excellent.
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Posted 2 years ago
Dear Mr Rolfe Thank you for your lovely review. We are so pleased that your friend liked the flowers and we hope that she is feeling better. With best wishes, Grania and everyone at The Real Flower Company
Posted 2 years ago
I bought these flowers for a very special friend’s, very special birthday. She’s in the UK and I’m in Auatralia, so by buying through The Real Flower Company, I’m totally confident that my spec will be met perfectly. I also love to support growers directly. You giys are my absolute go to when buying flowers for anyone, anywhere. Thank you. PS. She was thrilled 😊
The Real Flower Company 5 star review on 19th March 2022
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Posted 2 years ago
Dear Rachel Thank you so much for your nice review. It's a lovely thought that you are ordering from the other side of the world! I hope your friend's special birthday was very special. Best wishes, Grania and The Real Flower Company Team
Posted 2 years ago
Staff were very helpful and the flowers arrived on time and my friend was delighted with them. They are always beautiful.
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Posted 2 years ago
Hello, and thank you! It's so good to hear our flowers arrived as beautiful as when they left us. Best wishes, Ciera and The Real Flower Team
Posted 2 years ago
From placing my order with customer services to receiving the flowers and glass tube vase, the service and quality have been outstanding! They are the best quality, most beautiful flowers I have ever received and I absolutely love them! The packaging is unbelievable too. I shall definitely re order and recommend to all my friends.
The Real Flower Company 5 star review on 23rd February 2022 The Real Flower Company 5 star review on 23rd February 2022
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Posted 2 years ago
Hi Caroline, We're so glad we could help you! Thanks for choosing us, and we look forward to speaking with you again for your next order with us. We're glad the flowers and everything in between made you smile. Warm wishes, The Real Flower Company
Posted 2 years ago
First time Ordering and Satisified with ease of Site, D-I-Law LOVED her Roses. Thank you :)
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Posted 2 years ago
Hello! Thanks for the review! Your words are really kind, and we're glad D-I-Law was so happy, as was yourself. Best wishes, Ciera and The Real Flower Team
Posted 2 years ago
The Real Flower Company is rated 4.4 based on 1,270 reviews