The Real Flower Company Reviews

4.4 Rating 1,272 Reviews
83 %
of reviewers recommend The Real Flower Company
4.4
Based on 1,272 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read The Real Flower Company Reviews
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Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 15th December 2023
Bridget
The Real Flower Company 5 star review on 15th December 2023
Bridget
The Real Flower Company 5 star review on 9th May 2023
Jane H
The Real Flower Company 5 star review on 12th April 2023
Ian
The Real Flower Company 5 star review on 13th February 2023
Dr Ian S
The Real Flower Company 5 star review on 5th January 2023
Hristina
The Real Flower Company 5 star review on 23rd December 2022
Lucy B
99
Anonymous
Anonymous  // 01/01/2019
As always my order was a masterpiece and made a friend very happy. Thank you so much
Helpful Report
Posted 2 years ago
I'm so glad our flowers made your friend so happy, it's so lovely to hear they gave a little pickup! You're very welcome, Susan. Best wishes, Ciera and The Real Flower Team
Posted 2 years ago
The bouquet arrived on time. Since putting it in a vase the chosen room has been flooded with the scent. The coulors are varied, making the display so nice to look at
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Posted 2 years ago
Hi Leslie, I hope you have enjoyed your home smelling of the lovely floral scents our flowers give! Thank you for your kind words. Best wishes, The Real Flower Team
Posted 2 years ago
I sent a bouquet as a thank you and the recipient was thrilled with both the beauty and presentation of the bouquet.
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Posted 2 years ago
We're so happy to hear the recipient of the flowers you sent was so thrilled, your feedback is hugely appreciated. Thanks so much Gilly. Kind regards, Ciera and The Real Flower Team
Posted 2 years ago
Stunning arrangement. Thank you.
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Posted 2 years ago
You're welcome Dom! I'm so glad you were pleased with the flowers. All the best, The Real Flower Company
Posted 2 years ago
Always wonderful flowers and always delivered on time
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Posted 2 years ago
Hello Miles, Thanks for the great feedback, and for taking the time out of your day to review us! Best wishes, Ciera The Real Flower Company
Posted 2 years ago
Brilliant customer service (I put in my order at just before 4pm and the flowers arrived the next day); beautiful, unusual and fresh seasonal flowers in attractive packaging. Highly recommended!
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Posted 2 years ago
Hello Juliet, We're so glad we could help you with your order! To hear our flowers arrived looking beautiful the next day is fab news. Your kind words are really thoughtful, thank you so much. With warm regards, Ciera, and The Real Flower Company.
Posted 2 years ago
Hi, great flowers, I've been getting them for some years now, but do you need to have the ribbons on the box, unfortunately they go straight in the bin. It would be much better for the planet to do without them. Regards Jeremy
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Posted 2 years ago
Dear Jeremy, Thank you for your feedback. We always welcome helpful feedback, as it helps us work on things and give the best service we possibly can! We are currently in the process of looking into a more sustainable alternative to the ribbon used on our parcels, and we hope to be applying this soon to all our orders. With best wishes, The Real Flower Company
Posted 2 years ago
Excellent flowers. We bought an arrangement as a trial/to try out the quality and service before purchasing a wedding bouquet for a bride and will be proceeding and ordering the bouquet now.
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Posted 2 years ago
Thanks so much Ruth! We look forward to arranging the wedding flowers and send our congratulations. Taking your time out to write a review of us is really kind. All the best, The Real Flower Company
Posted 2 years ago
The flowers look absolutely beautiful in the photo my friend sent me and their availability for next day delivery was just what I needed
The Real Flower Company 5 star review on 15th January 2022
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Posted 2 years ago
Dear Alexandra, Thank you so much for your lovely review, it means a lot! I'm so glad your friend enjoyed her flowers from us, and we could deliver them the next day for you. I will let our florist's know to keep up the good work! Best wishes, Ciera, and The Real Flower Team.
Posted 2 years ago
I have used the Real flower Company many times and have always found their flowers fresh and of great quality. They deliver when required and are always received with great delight!
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Posted 2 years ago
Thanks, Sarah, for your continued support, and for taking the time to leave a review of us! I hope our fresh flowers were thoroughly enjoyed. Very best, The Real Flower Team.
Posted 2 years ago
I ordered a door wreath and two table wreaths, one for the family, one for a friend. All were quite beautiful with generous flowers and foliage and the table wreath with red roses in particular lasted wonderfully well with gorgeous scent. My friend loved her table arrangement and also commented on the long -lasting scent. Expensive but well worth it
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Posted 2 years ago
Hello! We're so happy to hear the wreaths received were loved by both yourself and your friend. We pride ourselves on our fragranced roses, so it's fab to hear they smelt, and lasted so well. I will be sure to let our florists know! Kind regards, Ciera, and The Real Flower Team.
Posted 2 years ago
Always the most beautiful designs, with the added bonus of real fragrance! Also, if there is an issue with service, it is always resolved quickly, efficiently and effectively. Canโ€™t recommend TRFC more highly
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Posted 2 years ago
Dear Capt. Jenkins, Thank you for your lovely review! It's so good to hear the fragrance of our flowers was received so well. Thank you for recommending us, we really appreciate it. Very best, Ciera, and The Real Flower Team.
Posted 2 years ago
Wonderful flowers as always,
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Posted 2 years ago
Dear Elizabeth, your review is truly appreciated, and we are so glad the flowers were wonderful! All the best, The Real Flower Team.
Posted 2 years ago
5* Flowers and delivery
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Posted 2 years ago
Thank you Penny, that's really great to hear! Kind regards, Ciera, and The Real Flower Team.
Posted 2 years ago
Beautiful flowers and wonderful delivery as always.
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Posted 2 years ago
Thank you so much for your review, and kind words! Best wishes, The Real Flower Company.
Posted 2 years ago
Christmas Wreath arrived on day promised Looks amazing๐ŸŒˆ๐Ÿ†๐Ÿ†
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Posted 2 years ago
Dear Craig, Thanks so much! We hope it gives your front door a lovely, Christmassy feel. All the best, Ciera and The Real Flower Team
Posted 2 years ago
A simply beautiful Christmas wreath which looks splendid on our door. Thank you.
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Posted 2 years ago
Denise, I'm so glad your door is looking great with our wreath hanging from it! I hope it gives that special festive cheer. Your review is very much appreciated! Best wishes, Ciera and The Real Flower Team
Posted 2 years ago
Beautiful flowers with the most heavenly scent, delivered swiftly and delighted the recipient.
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Posted 2 years ago
Thanks Catharine, your words really mean a lot. I'll let our florists know they're doing a fab job! With thanks, Ciera and The Real Flower Team
Posted 2 years ago
The flowers were a gift the recipient expressed delight
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Posted 2 years ago
Dear Philippa, Thank you so much for taking the time out of your day to pop up a review of us, we're grateful, and so pleased the person you gifted our flowers to was so delighted. Kind regards, Ciera and The Real Flower Team
Posted 2 years ago
Order was delivered very quickly, packaged beautifully with a lovely card. Great company would highly recommend!
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Posted 2 years ago
Dear Kate, What lovely news! It's fab to hear it was delivered and arrived in as beautiful a condition as when it left us. Thank you so much for recommending us. All the best, Ciera, and The Real Flower Team
Posted 2 years ago
The Real Flower Company is rated 4.4 based on 1,272 reviews