“Fantastic coffee! I love everything about it, especially the flavour. The packaging is great, delivery prompt and the ethos behind it's production is excellent.”
“The beans are great quality - goes without saying.
What surprises me is how interesting some of the limited editions have been. Really exciting.
And somehow they manage to have a customer service approach of a tiny, very personable company.
Huge fan of Rave.”
“Work has me in London for the summer, away from my usual espresso situation at home in NYC. A fellow La Pavoni Europiccola enthusiast here turned me onto Rave, and I'm so happy he did. I found a refurbished Pavoni on eBay, and then excellent beans and amazing customer service from Rave. Your online quiz led me to exactly the flavor profile that I love. And then... How do you get these beans delivered so quickly?! They magically appear in the post just a day after ordering! You've made my time away from home so much more bearable with being able to enjoy my beloved espresso ritual. Big thanks from your big fan! xo, Andy”
“Mistakenly ordered Brazil Guima Estate Green Beans 1st time self roasting slightly over roasted. My fault still OK will try again next time for a better result”
“I love roasting my own coffee, been doing it for about 5 years using nothing more complicated than a pop-corn popper with the chimney from an old oil lamp on top!
Rave's selection packs are great, you get to try varities that otherwise you might miss!
Service is second to none.
Highly recommended.”
“Consistantly excellent Colombian coffee from Rave, backed by great customer service and swift delivery. brilliant in both caffinated (50) and decaffinated versions (77). Thank you.”
“Always such freshly roasted beans. The taste is always so smooth and everyone who has a cup says how nice the coffee is. As per usual brill coffee, keep up the roasting Rave!”
“LOVE Rave coffee. Have been a subscriber for a long time. Have recommended to friends and family too. Great having high quality freshly roasted coffee delivered on subscription and cheaper than my local roasters.”
“I accidentally received a 250g bag instead of the 1kg I ordered. While this meant my coffee arrived later than expected, I was genuinely impressed by how quickly and professionally the Rave team responded. Mistakes can happen, but great customer service is what really matters. They resolved the issue promptly and kept me well informed throughout the process. Rather than reducing my confidence, this experience actually increased it. I didn't reduce my rating because their excellent after-sales support has given me even more confidence to shop with Rave again. Highly recommended.”
“Lovely coffee signature blend, have yet to sample the 3 coffee gift pack, bought for a birthday gift, I'm sure it will be nice, great service and quick delivery 5***** I will let you know when my friend samples the gift pack”
“I've now tried several of Rave's coffees and they are all good quality and good value. Orders are sent out quickly and arrive promptly which is great when you are running low.
The only negative I have is that the packaging that the coffee is in seems a little over the top. In theses days of environmental awareness perhaps a less wasteful, less plastic packaging could be used. Perhaps a choice for those who are happy to decant their beans into their own sealed container?”
“One of the lads (Danny) loves your coffee, after receiving a sample pack from Maria,
who is in the same buliding as us (IDB House Sheffield)
so I set up the subsciption from you guys.
Maybe offer an extra incentive on starting a sub, e.g free pens, stcikers, basically anything pretty
that looks like a "bonus".
You don't need to give it all at once, maybe a "surprise" gift.
I do marketing for lots of companies as well my own.
If you need to get a competative price on "gimmicks" to send to your customers,
I would be MORE than happy to help.
The name is Pav”