Hey,
Thank you for taking the time to leave a review!
Sorry to hear this, I have sent you over an email to get a little more information to be able to take a look into this for you😊
Thanks,
Jess
“I was disappointed with the flavour. Mainly lacking with burn tones. I have tried a few different ways of using the bean and still didnt get a good result. I also selected chocolate orange as my syrup, and recieved caramel. I probably should have rechecked the order, but I definitely selected the right one when ordering.”
Hey Matthew,
Thanks for taking the time to leave a review!
I have sent over an email to you as I would love to take a further look into this with you and see how we can help😊
Thanks,
Jess
Thank you for taking the time to leave a review! Sorry to hear this, I can see that you send us an email regarding this which we responded to yesterday. This certainly isn't the experience we want for our customers so please do pop us an email back and we would be more than happy to take a further look into this for you!
Hey Jane,
Thanks for leaving a review, it is great to hear that you were happy with the service!
If you wanted any other decaf suggestions just pop us an email to info@ravecoffee.co.uk and I would be more than happy to help😊
Thanks,
Jess
Hey, thanks for leaving a review, sorry to hear this!
If you wanted any other recommendations please send us over an email to info@ravecoffee.co.uk and we would be more than happy to help😊
“My latest order of rave signature 1 tastes bitter as if it’s been over roasted. I’m a bit disappointed to say the least. I opened it on day 7 as usual for optimal flavour. I don’t think I’ll be ordering anymore.”
Hey Graham, thank you for taking the time to leave a review, sorry to hear that this one didnt hit the mark!
We would love to take a further look into this for you, if you could send us over an email to info@ravecoffee.co.uk with your batch number and brewing method we would be happy to help😊
“good variety of coffees although some really good ones have disappeared.
There is always something new to try too.
good delivery and decent offers for long term customers.”
Hey Adrian, thank you for taking the time to leave us a review!
We are so happy to hear that you are pleased with the delivery and offers, we do have a lot of limited coffees due to the crop but if there is ever one you are hoping for us to bring back then please let us know and we will see what we can do😊
“Not great coffee the signature blend. I think theres better out there for cheaper. Staff were friendly though and marketing is very clever and appealing.”
Hey Andrew,
Thanks for taking the time to leave a review! Thank you for the kind words about our staff and marketing.
Sorry to hear that you did not enjoy the Signature Blend, if you wanted to give any of our other coffees a go please pop us an email to info@ravecoffee.co.uk and I would be more than happy to help with any suggestions😊
Thanks,
Jess
“Coffee is excellent and have been a regular customer from the start at Love Lane - but the waiting times in store have become unacceptable - often 20 mins to get a coffee even at 07:30. Service then becomes rushed and tables are often dirty.
You probably need two machines or a rethink on how wait times can be reduced. This is a concern raised by many - and I would not want to see you lose customers for what should be easy to rectify.”
Thanks so much for your honest feedback, and for being such a loyal customer since our Love Lane days!
We're really sorry to hear that your recent visits have been impacted by long wait times and the cleanliness of the tables. We really appreciate you taking the time to share this, and we'll make sure your feedback is passed on to the café team so they can look into ways to improve the experience.
We're glad you're still enjoying the coffee, and we hope your next visit is a much smoother one!
“i am your regular customer and made lots of purchases,but today i m really disappointed with my order :(( package was damaged and coffee not was tasted great,i think this is my last time purchasing,but you guys good luck”
“Quite disappointed with this coffee no matter how much I've tried different things to dial it in im getting a sour grape kind of taste which completely ruins the coffee for me. I've tried two other brands of coffee from online coffee roasters and had no issues dialling them in and it comes out with that nice nutty chocolate taste as described. This one doesn't taste anything like that. I'm wondering if this could be because it's too fresh recently Roasted on 11th Feb and I've tried to use it a few days after? Any help from someone from rave would be appreciated. I was recommended rave by a friend who said this is the best coffee out there but so far my experience has been not the best in terms of the flavour I'm getting.”
“I already order the 2025 for a couple time, but the recent purchase, I think this branch are overly roasted, it become too dark and bitter, maybe they changed the beans for some reason, but I felt like it changed the taste alot, maybe it just me,hopefully I got better bean next time.”
“Very disappointed in the signature blends. Whilst I do find it tastes fresher than store bought pods, the strength is disappointing. Even the Strong AF led to disappointment when trying this. As a pretty seasoned coffee drinker, blends need to be made stronger. The signature blend was that weak it needed to pods, and crutches.”
“Flow through the capsule is poor litterally dripping meaning when it hits the glass the coffee is cold. Flavour isn't strong or roasted as suggested on the site. Disappointed with this overall. Great marketing and supply but the product isn't great.”
“Love the Rave coffee beans, had a high hopes for this syrup but didn't meet my expectations, didn't quit like the taste of this but just personal preference.”
