“Great services from Rave Coffee shame you had to send it 3 times before it was delivered successfully. Royal Mail has let us both down time & time again, shocking service.
Thanks for your help in getting this over the line.”
Hey Tim,
Thanks for your review and I'm so sorry again for the delays with the delivery for your order.
We completely understand the frustration here and tbh we're also feeling pretty let down by our delivery partners. We're escalating this internally to hopefully reduce these issues from happening in the future.
I am glad we managed to get to your order to you in the end and genuinely hope you enjoy these beans.
As always, we're here to help if you run into any other trouble.
Best,
Sarah
Head of Customer Services
“Despite the best efforts of Riyal Mail to delay delivery - the coffee (fudge No5) is great and was given a big thumbs up by friends and family too. A special shout out for Customer services who were very helpful with the delayed delivery issues. Will be back for more…..”
“Consistently deliver the best tasting, freshest and best value coffee of any roaster. Delivery is also excellent and generally free and very quick.
Always recommend to others and will continue to use.”
We believe coffee should come with a birth certificate. 😄 Freshness isn't just a flex,it's a flavor guarantee. Thanks for noticing the little things that make a big difference! ☕📅
“I am known to be particular about coffee, and a friend of mine decided to get to the bottom line on the the discussion about good coffee when he recommended Rave.
My experience can be summed up in a few lines: the website is user-friendly and supports quick checkout, delivery is fast via Royal Mail, and the coffee is fresh with the perfect grind. Using the V60 cone and filter is easy, and I’ve already recommended it to another friend. The monthly subscription seems to be the best experience for coffee enthusiasts.”
“This is a fantastic website that makes it really easy for me to shop for my coffee, and their friendly customer service always makes the experience even better.”
“I have been using Rave Coffee for eight years. The 1kg whole bean Chatswood Blend is my go to and has been consistently good - it is chocolatey! Enjoy half cafetière of it each morning. Service is really good. Order comes within a working day or two at most, roasting date printed on the bag and so freshly roasted that you are advised to wait a few days for it to mature. Great company.”
