“Great website and efficient service.
I moved over to Rave as I wanted an organic coffee which was a bit of a lighter roast than my usual coffee.
Overall, very pleased but I just wished that they would respond to Whatsapp messages - as they promote on their website......”
“I've only had a subscription with Rave for a couple of months and bought a few extra bags of coffee and filters et al in that time, so far I'm not disappointed, everything has been on time and well packaged. I also appreciate the additional roasting notes on the coffee packaging.”
“I really like Rave Coffee. I was gutted to suspend my subscription last month as I can’t really afford it right now. Had a sub since 2020. You would’ve got 5/5 stars but the Royal Mail delivery can be such a massive let down. I suppose that’s not really out of your control but the amount of damaged and soaking wet boxes I’ve had over the years is crazy. I look forward to starting my subscription again hopefully in 2027. Cheers”
“Packaging had been ripped open and Royal Mail missed their slot taking it back to the depot. It was then delivered by a non Royal Mail delivery very badly sealed up. If it wasn’t for my joy at the coffee I would take my custom elsewhere.”
“All good so far on the coffee front but still fine tuning our machine to get very best results 😋. Speedy delivery, as promised 😀. My only disappointment is that on the day after ordering I phoned at 09:00 because I wanted to add to my order before it was dispatched. The call went to voicemail so I left a message.......but nobody ever got back to me 😠”
“Good service, I made a mistake on one of my orders and they were very good at helping me send the unwanted item back. When I order the coffee it comes through quickly.”
“Compared to other coffee roasters, the taste of the coffee isn't actually as good. But, affordability, customer service, shipping etc is always 10/10, therefore I would always recommend rave to friends (I have actually got 3x others in the office ordering from rave now too).
I wouldn't rate them a 5, as taste could be imporved, but if I could select 4.9/5 I would.”
Hey Robert,
Thanks for taking the time to leave this review and I'm so sorry for the mix-up here!
I've just dropped you an email to get this resolved and the beans send out for you asap 🤞
Best,
Sarah
