“I’ve been trying many coffee brands. This is my second purchase from Rave, the first was their signature blend which was pleasant. Now I’ve bought the single origin Colombia El Carmen Nº 50. The beans seem stale to me and no matter how I try set up the machine, different grinder strengths and different temps I can’t get rid a dull papery taste when I do the espresso. I expect I got a bad batch and will try their blend again.”
“Mistakenly ordered Brazil Guima Estate Green Beans 1st time self roasting slightly over roasted. My fault still OK will try again next time for a better result”
“no coffee expert, just simply extracting espressos at home for fun. The smell and incredible (as always with Rave coffee), however this batch did seem to be a little weak bodied. For a darker roast I expected a little more thickness and richness. Even grinding at my finest setting, the espessos run in 19 seconds and came out watery and a little sour. Could be me, not too sure. I would not buy again if I had the change :)”
“Coffee is great 👍 but really disappointed with the discovery subscription. I ordered two bags and assumed they were going to be different flavours. I really enjoy trying new coffee flavours. Both bags were the same. Next time I will just order two different bags.”
“Great company, love their different blends. Website is easy to use and shipping is always quick. Sent some to my nephew in Colorado and he loved it too, have since sent more.”
“I have bought this coffee in the past and liked it, but I found this time, it appears to have been roasted lighter than I remember. As a result I got more citrus type flavours rather than the bold, dark roasted flavours. Might suit some but I will look for other dark roasted coffees from Rave next.”
Thank you for the review Gary! We're really sorry about the temporary bags that we had to use during a stock error. We're pleased to say that the regular, resealable bags are back again 😊☕
“Very much like the concept of freshly ground coffee straight from the roastery with a coffee shop. Whilst we know a great coffee needs curating we do find the service really slow and wonder if another machine could be invested in and / or the counter arrangement somehow being sped up. Also despite asking for ‘extra hot’ it seems the coffee here is often lukewarm which I don’t experience elsewhere. Very much like the team and comments are made from a genuine place and hope they will be received constructively!”
“I would have given 5 stars as the coffee is amazing but took 2 stars off as I received no reply to an email enquiry. I sent a follow up email to request a reply but still no response. Customer service questionable but coffee - fantastic!”
Hi Ruth, so sorry to hear this - the last email we have from you was the 8th of April - please can you pop us another email so we can assist you further. Best wishes CS team 💛☕
“Not impressed I thought I was getting a dark roast bean but they are certainly not dark roasted.
Also I have a bean to cup sage barista machine and have struggled to get a consistent pour
I am very disappointed”
Thanks for your feedback. We're so sorry to hear this. If you drop us a message to info@ravecoffee.co.uk, we'd love the chance to look into this for you😀
“I don't know how you tracked my email down to knowing I made a purchase recently as I didn't give my email address when I got the coffee so how did you know it was me? Even if I subscribe I shouldn't feel tracked whether you need feedback or not.
I found the cafe too loud to talk in with the music and the food expensive. The coffee was delicious and incredible flavour. There was no soya milk which I use as I need to be diary free and it tends to not impact the flavour of the coffee as much. Almond adds flavour coffee doesn't need and I sadly can't have oat either. The visit was for the high quality treat of a rave coffee.
I also found the coffee to take what felt like 10 mins when there were no other customers.”
“Quite disappointing that the gift cards are an email sent straight to the purchaser, with the purchasers name on, and no option to add the recipients name or send to the directly. It makes it rather impersonal and unspecial.”
Thank you for letting us know. We’re sorry the current e-gift card format didn’t meet your expectations. We understand how that could feel less personal and will feed this back to the team💛
