Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 4,138 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 4,138 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

Write Your review

Tell us how Rattle and Drum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rattle and Drum 5 star review on 20th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Review impossible Item never arrived.”

Helpful Report

Posted 3 years ago

“Haven't received it yet. I have a gig soon”

Helpful Report

Posted 3 years ago

“Excellent service, very quick delivery”

Helpful Report

Posted 3 years ago

“Does what it say's on the tin”

Helpful Report

Posted 3 years ago

“I ordered a small part November 17 and still have not received it, December 5. I had to chase to find out the status of my order. I ordered a similar part from another company and it arrived 2 days later.”

Helpful Report

Posted 3 years ago

Hi Jim, I've just reviewed this order as we work very hard to ensure we stick to advertised time frames, as you can see from our reviews generally, we take our customer service very seriously. I must admit, the recent Royal Mail strikes have made this very difficult, however, in this case, the part was advertised as coming from our supplier which would take 7 working days. Your item was posted on time but does look to be held up in all this Royal Mail mess along with many others. I can only apologise on their behalf but would like to point out that we could not have been more transparent about the lead time on this item.

Posted 3 years ago

“Great shop and service, very quick delivery 🙂”

Helpful Report

Posted 3 years ago

“Very happy with the items ordered and good customer service, somebody always available to assist with queries.”

Helpful Report

Posted 3 years ago

“Great service, good price, really pleased 👍🏼👍🏼”

Helpful Report

Posted 3 years ago

“Great service. No complaints! I’ll be back :)”

Helpful Report

Posted 3 years ago

“Very quick and reliable”

Helpful Report

Posted 3 years ago

“Really fast service. Only late due to postal strike”

Helpful Report

Posted 3 years ago

“Great deal and friendly staff”

Helpful Report

Posted 3 years ago

“Easy to search website, straightforward ordering and payment system, swift despatch. Oh, and great product fairly priced. Well impressed.”

Helpful Report

Posted 3 years ago

“Delivered on time, fine condition and at a decent price:”

Helpful Report

Posted 3 years ago

“Item as described. Good toe stop. Was worried it might not be tall enough but Is a good size.”

Helpful Report

Posted 3 years ago

“Always prompt and efficient service from Rattle and Drum - thanks, guys!”

Helpful Report

Posted 3 years ago

“I telephoned to inquire about a Mapex drum kit. A very helpful employee discussed the options of buying the kit offering different drum size options. I particularly wanted a 20 inch bass drum. After a discussion on drum sizes and finishes. Once I had decided on the make of drum kit I wanted , the sizes and finish I asked about the Klarna payment options. This is something I never considered doing before. But reading the the payment plan options it was Clear that I could spend the payments over the next 6 months. Filled the paperwork that was easy . I was approved for the payment plan within seconds. So now I have a fantastic Mapex armory kit in emerald green finish with a 20 inch bass drum and have payments over 6 months. Thanks for your great service Rattle & Drum. Will be back soon. Phil.”

Helpful Report

Posted 3 years ago

“Great service! Loving my Zildjian reflexx pad already”

Helpful Report

Posted 3 years ago

“Took much longer than expected to arrive. Would have been good if delivery times had been clearer to manage expectations.”

Helpful Report

Posted 3 years ago

“Ordered some drum sticks, which it transpired they didn't have in stock. Got a phone call almost straight away about other options, ended up chatting about durability and trying something different - Promark Firegrains - which after a few gigs are feeling great. Always use independent drum retailers over Amazon etc, it's far better to talk to real people and support dedicated music retailers.”

Helpful Report

Posted 3 years ago

Rattle and Drum is rated 4.9 based on 4,138 reviews