Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,995 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 29th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect in every way. Great products at competitive prices.”

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Posted 2 years ago

“I am honestly not happy with the service that I received. I ordered a pair of Kuppmen 5A carbon fibre drumsticks on standard delivery on Wednesday the 28th of December. Because it was standard delivery, it should have taken between 3 days minimum or 5 days maximum to deliver the sticks to me, instead I received the sticks 10 days on the 7th of January from when I'd ordered them. I emailed Rattle customer service on the 6th to ask for a refund as I was very unhappy with how long they had kept me waiting, which was when they then dispatched the sticks which arrived to me the following day on the 7th. This means that all along whilst I was waiting, they hadn't even packaged and dispatched the order, so in essence, I was waiting for nothing and could have been waiting for much longer had I not gone out of my way to email them and remind them about my order. During my wait I decided to go with another supplier which was Amazon and of course they delivered exactly when they said they would. I then had to refund the pair I later bought from Amazon as they arrived just a day after Ratelle and drum finally sent me the sticks. Overall not happy at all.”

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Posted 2 years ago

“Item ordered was fit for purpose.”

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Posted 2 years ago

“Excellent service, with the item being well packaged and dispatched and delivered promptly. Thank you.”

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Posted 2 years ago

“Great price for the Snare Heads I needed and super quick delivery.”

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Posted 2 years ago

“Good service Arrived well packaged and in good time Plastic brushes bought for my sons electronic drumkit Brushes are nice quality”

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Posted 2 years ago

“The best price and a quick delivery.”

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Posted 2 years ago

“Good reliable service.”

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Posted 2 years ago

“Always very helpful, and quick to reply to emails. Have used them many times, and will continue to do so. Excellent.”

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Posted 2 years ago

“Very swift notification and delivery at an extremely busy time of year – no faff whatsoever, good price. Excellent, I will be using again…”

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Posted 2 years ago

“We ordered a tambourine from Rattle and Drum and it was exactly what we hoped for. It was well wrapped and packaged and arrived in good condition and time.”

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Posted 2 years ago

“Excellent service as per usual.”

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Posted 2 years ago

“My query was answered promptly on the Chat service. Ordered a small item, it was despatched the same day and arrived on time, Royal Mail. Perfect. 5*.”

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Posted 2 years ago

“Excellently efficient, Brilliant . .”

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Posted 2 years ago

“I bought the travel Didgeridoo for my son and he hasn't stopped playing it ! He has two full-sized and he says that he's getting a better tone by practicing on the travel Didge' !”

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Posted 2 years ago

“Friendly staff, quick service. Thank you”

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Posted 2 years ago

“Great service.”

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Posted 2 years ago

“Kept well informed from placing the order through to delivery in time for Christmas.”

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Posted 2 years ago

“Great product, good communication and delivered quickly even though there were postal strikes”

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Posted 2 years ago

“order took over a month to arrive not the best service”

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Posted 2 years ago

Rattle and Drum is rated 4.9 based on 3,995 reviews