Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,461 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,461 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

Write Your review

Tell us how Rainbow Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shoes are gorgeous and arrived really quickly. Even when I had an issue with my order the customer services team were really quick and helpful with responding. Overall really impressed”

Helpful Report

Posted 5 years ago

“I absolutely love my wedding shoes! They are so beautiful, and fit perfectly 💖 Thank you so much 🙂”

Helpful Report

Posted 5 years ago

“Very prompt delivery given current conditions”

Helpful Report

Posted 5 years ago

“Very quick delivery, unfortunately shoes were too small so I have sent back for the next size up.”

Helpful Report

Posted 5 years ago

“Amazing service!! Even with these exceptional circumstances! To have my wedding shoes delivered while all this is going on, it felt like a sign that the wedding maybe able to go ahead 😊”

Helpful Report

Posted 5 years ago

“Absolutely brilliant service! Ordered late on a Tuesday and my parcel was with me Thursday morning. Well packaged, quick arrival and the veil was absolutely perfect! Exactly what I was looking for!”

Helpful Report

Posted 5 years ago

“Absolutely in love with my wedding shoes! I was struggling to find something I really liked and these are the best by far. They’re so comfy and fit perfectly. Cannot wait to wear them on the big day!”

Helpful Report

Posted 5 years ago

“Excellent service. arrived within 3 days. Lovely shoes - perfect fit.... And at a sale price - even better.”

Helpful Report

Posted 5 years ago

“I ordered my shoes on Friday/Saturday and they were here by the Monday ( I opted for free delivery). When the shoes arrived they were well packaged. The shoes themselves are beautiful!!! They are so comfy, classy and will go perfectly with my wedding dress. Hopefully our wedding will still go ahead in august but if not atleast i have sorted my shoes (one less worry).”

Helpful Report

Posted 5 years ago

“What Fantastic service! During these tough times you have bought me much needed joy! Ordered two pairs to try. One was lovely but not for me the other was stunning!! Retuning the unwanted pair was super easy! Can’t wait to finally wear my chosen pair. They are BEAUTIFUL and super comfortable! Thank you to all your staff at customer service for all their help. Especially Emily.”

Helpful Report

Posted 5 years ago

“Item arrived promptly and was beautifully packaged.”

Helpful Report

Posted 5 years ago

“I was very impressed with the delivery time, quality of the product, and professionalism of your delivery man.”

Helpful Report

Posted 5 years ago

“My shoes came in 2 days . I love them . !!”

Helpful Report

Posted 5 years ago

“Absolutely love my shoes and matching bag. Super quality, excellent delivery time. Thank you”

Helpful Report

Posted 5 years ago

“A friend brought me my wedding shoes in the sales. I contact Rainbow club to ask If I could still have these dyed which the said I could I have received them today and they are beautiful. the colour is amazing and the finish is fantastic, service was wonderful and the delivery was so fast even through covid-19 I would recommend rainbow to anyone brilliant !!.”

Helpful Report

Posted 5 years ago

“Brilliant service. I ordered two pairs of shoes and a bag. Sent one pair back recorded delivery and waiting for the refund. I’m sure it will be credited as soon as they can, under the circumstances. Thank you so much”

Helpful Report

Posted 5 years ago

“Easy to place order and then wait for the magic!”

Helpful Report

Posted 5 years ago

“I bought these shoes and bag for my sons wedding. They are really nice I just need a colour to match my dress.”

Helpful Report

Posted 5 years ago

“My shoes arrived in a few days and looked exactly as expected. They were well packaged and protected and extremely smart and more importantly comfortable for a long day of wearing. I am delighted with the product and the service which seems so easy to use”

Helpful Report

Posted 5 years ago

“Excellent selection, fast delivery, excellent quality”

Helpful Report

Posted 5 years ago

Rainbow Club is rated 4.6 based on 1,461 reviews