Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,458 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,458 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

Write Your review

Tell us how Rainbow Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful shoes! True to size and fast delivery.”

Helpful Report

Posted 2 weeks ago

“I recommend anyone who lost their money to an online scam to contact wiki help desk support to help get your money or bitcoin back at wikihelpdesks @ gmail .com on tik tok”

Helpful Report

Posted 2 months ago

“I made several successful investments with some broker online before losing 80% of my savings to the trading broker. It cost me so much money and pain to invest in a broker that was not even real. But All thanks to, Wiki desks for helping recover all my losses back '' wikihelpdesks @ gmail. com '' am currently investing with { wiki help desk } because they are reliable. ...///././././.././././././././/././././/./././././../”

Helpful Report

Posted 2 months ago

“Beautiful shoes. A perfect complement to an elegant wedding dress.”

Helpful Report

Posted 3 months ago

“DAFNEE, WHITE GLITTER BAG I had this style of bag for my wedding (along with a pair of Harley stilettos) I felt a million dollars on my special day. I have been lusting after another same style bag, for use on evenings out but could not justify the cost. Oh my goodness what a bargain, could not resist at this discount price. Arrived today, super service, quick delivery & beautifully wrapped. I have a pair of Reece Glitter Bomb sandals for cruises, and am desperate for a matching clutch bag but unable to find one any where ? So disappointed. I love Rainbow Club products, so well made & perfect for special occasions. Huge thanks Rainbow Club.”

Helpful Report

Posted 4 months ago

“Very happy with these gorgeous sandals. Pefect!!”

Helpful Report

Posted 4 months ago

“My issue is with dyed shoes and clutch. They are not suitable for an outdoor UK wedding where there is always the possibility of rain. We had some brief drizzle and the dye was coming off on my palms. My dress was floral but I rushed to wash my hands after ceremony as I was worried of transferring to bride or guest wearing something light! Similarly shoes were quickly a mess due to damp grass. I dumped the bag so didn’t have phone all day. Would not recommend although the shoes were comfortable and looked good. If I hadn’t been vigilant I believe they could have been dark pink transferred onto other peoples clothes which would have been disastrous.”

Helpful Report

Posted 4 months ago

Dear Claire, Thank you so much for taking the time to share your feedback on your experience at Rainbow Club. We genuinely appreciate your thoughts and insights. Firstly, we would like to sincerely apologize for the inconvenience and disappointment you faced with the dyed shoes and clutch. We completely understand your concerns, especially for an outdoor UK wedding where rain is always a possibility. We are truly sorry for any inconvenience caused by the dye coming off on your palms and the potential risk of transferring it to others' clothing. Your vigilance and quick actions are commendable. We strive to provide comfortable and attractive products, and we are glad that you found the shoes to be comfortable and visually appealing. However, we understand that this doesn't negate the issues you encountered. Please accept our sincere apologies for any inconvenience caused. We value your opinion and would love to hear more about how we can improve and prevent such incidents in the future. Your feedback is incredibly valuable to us, and we want to ensure that we address these concerns appropriately. Once again, thank you for bringing this matter to our attention. We appreciate your support and hope to have the opportunity to make things right for you in the future. Best regards, Cara Rainbow Club Team

Posted 4 months ago

“Comfiest heels I’ve worn. Wore them all day and night. Arrived quickly and such reasonably priced. Clara - Ivory Satin Pearl Bridal Sandals”

Helpful Report

Posted 4 months ago

“Quick delivery and lovely quality shoes”

Helpful Report

Posted 5 months ago

“Mother of the Bride. I hesitated to buy, don't shouldn't have worried. My shoes fit well, are supper comfy for a long day on my feet, and the dying process was quick and efficient - beautiful colour match with my dress. Looking forward to wearing on the day!”

Helpful Report

Posted 5 months ago

Dear Jacqueline, Thank you so much for your outstanding 5-star rating of Rainbow Club! Your loyalty as a customer means a lot to us, and we truly appreciate your support. We are thrilled to hear that you are satisfied with your purchase from Rainbow Club. Your feedback, as the Mother of the Bride, is invaluable to us. We completely understand the hesitation when making such an important decision, but we are overjoyed to hear that we were able to exceed your expectations. We take great pride in our shoes' fit, comfort, and the efficiency of our dying process. It warms our hearts to know that you found them to be super comfy for a long day on your feet. And we couldn't be happier that the color match with your dress turned out beautifully. We are genuinely looking forward to seeing you wear our shoes on the big day. Your satisfaction is our top priority, and we promise to continue delivering products that bring you joy. Thank you once again for sharing your positive experience, Jacqueline! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are always here for you. Warm regards, Cara Rainbow Club Team

Posted 5 months ago

“Recently I visited Rainbow Shoes Exeter location where I met Gracie (customer services) who arranged for her colleague Mary (the shoe & bag dye expert) to come and do a colour match of my fascinator which I had brought with. She was able to select the exact colour and shade I required so I went ahead and arranged for them to dye my new ivory satin Marie shoes and Tily clutch bag. I picked them up today and I am so impressed with the finished results. I would highly recommend this process. Can’t wait to wear them as mother of the bride this July! Thank you so much Gracie & Mary for all of your expert help and advice.”

Helpful Report

Posted 7 months ago

Hi Jackie, Thank you for taking the time to share your fantastic experience at our Rainbow Shoes office! We are delighted to hear that Gracie and Mary provided you with exceptional service and expertise. It's wonderful to know that the colour match for your fascinator was spot on and that you are impressed with the dyed Marie shoes and Tily clutch bag. Our team takes great pride in ensuring every detail is perfect, especially for such a significant occasion like your daughter’s wedding. Your kind words and recommendation mean a lot to us, and we’re thrilled that you’re excited to wear your beautifully customized accessories as the mother of the bride this July. If you need any further assistance or have more special occasions in the future, please don’t hesitate to reach out. Best wishes for a memorable and joyous wedding day! Warm regards, Cara Rainbow Club Team

Posted 6 months ago

“Just received by dyed shoes and bag from Renaissance Colville. To say I'm thrilled with them is an understatement. Thank you Mary, who dyed my shoes. They are perfect. Definitely worth customising the colour options. Turn round time was excellent. Great service from Renaissance and Rainbow club. One very happy mother of the groom.”

Helpful Report

Posted 7 months ago

“I had the pleasure of speaking to Rainbow Club to order some shoes along with a matching bag in February. I spoke with Chloe Bushrod who was very helpful and my order was processed efficiently. I have since ordered another pair of shoes which I did online this time and my order arrived promptly and the shoes are a perfect addition to my collection.”

Helpful Report

Posted 7 months ago

“I have purchased 4 pairs of shoes from Rainbow Club since my daughter's wedding in 2022. I absolutely love them, they are so comfortable and I am over the moon that the shoes can be changed into the desired colour of my choice. The design, material and the attention to detail including the blue stone underneath the shoe. The delivery was excellent and I could not wait to open them to see how lovely they are. The quality of the shoes are just outstanding. I can't wait to wear them for my Grandson's Christening in June Thank you so much for making the choice so easy”

Helpful Report

Posted 7 months ago

“Lovely quality shoes and the most comfortable ones I have tried yet!”

Helpful Report

Posted 7 months ago

“Hire A Ethical Hacker | Cyber investigator | Cyber Security | Professional Ethical Hacker At Smatchoicehackers, They're passionate about ethical hacking and dedicated to providing comprehensive cybersecurity Solution, Smatchoicehackers are group of professional hackers around the world skilled to provide different kinds of satisfying service's. Service are... * Remote Cheating Spouse's Phone * Blackmailed Deleted * Cryptocurrency Recoveries * Crime Records Deleted * School/ University Grades * Credit Score Fix/ Booster Their service are not limited... Contact them through... Website: www. Smatchoicehackers .com Telegram HD: @ Smatchoicehackers Email: Smatchoicehackers @ gmail. Com”

Helpful Report

Posted 8 months ago

“Lovely shoes and very comfortable. I ordered 4 different pairs straight from the website not realising there weren't free returns (my error as most places do offer this). However, I then needed to return the shoes I did not want. Well, this was beyond a joke. The customer service team are quick to respond, but the whole process is a nightmare! First, your paying to return. Secondly, their chosen returns provider (Yodel- at £4.60) DOES NOT WORK. Yodel are useless when you ask for help. Their link to create a returns label does not work and they offer no real solutions other than 'clearing your cookies from your web browser.' Absolute joke of a company. Finally, you will have to go with a different provider like Royal Mail, which will end up costing you more money in the long run. If you can, do NOT order directly from their website as returning will add additional stress before your big day. I would suggest ordering from somewhere like John Lewis, where you know you will be able to return easily. Equally, I would highly recommend a fairly big company (growing company) like this to be offering a better solution for return their goods. This was the only thing that put me off Rainbow shoes.”

Helpful Report

Posted 8 months ago

“I tried on many wedding shoes. Having rather wide feet and an ivory wedding dress I really struggled finding comfortable shoes in the right colour. The rainbow shoes are amazing. Incredibly comfortable and the colour is perfect. I really can't wait to wear them on my big day. The little blue gem in the sole is a lovely touch.”

Helpful Report

Posted 8 months ago

“Just received my Faith wide fit shoes and I am so impressed! The quality of the shoes is fantastic and they are so comfortable. I cannot wait to wear these on my big day❤ Thank you so much for making my day so special, I just know I can dance the night away in these shoes! Kerri”

Helpful Report

Posted 8 months ago

“I absolutely love my Rainbow shoes. I had them dyed to match with a colour in my dress and they are absolutely gorgeous. I can’t thank you enough for helping me to find a comfortable but stylish pair of wedding shoes. I can’t wait to wear them on my special day.”

Helpful Report

Posted 8 months ago

Rainbow Club is rated 4.6 based on 1,458 reviews