Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,461 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,461 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

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Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rainbow Club to the rescue! Many thanks to Richard for ensuring that my Mother of the Bride shoes are currently being dyed to match my outfit. Thank you so much, I am delighted with the support and kindness shown by the RC team. Can’t wait to receive my shoes.”

Helpful Report

Posted 3 years ago

We're very sorry to hear that we have disappointed you. All our shoes are sized consistently and made to the highest standards. Accordingly, this is a very surprising outcome. Can you please provide us with the best contact number so that we can better understand the problem and try to find a solution for you? Alternatively please feel free to contact us at shoes@rainbowclub.co.uk so we can look into this for you. Regards, Rainbow Club

Posted 3 years ago

“Beautiful shoes that were comfy enough to wear all day and night. They didn’t run once. Amazing sparkle and beautiful blue stone underneath (for your something blue). We’ll worth the money”

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Posted 3 years ago

“WHAT SERVICE! Rainbow are normally postal delivery only as no reception area, but my son was a able to drop off my shoes as worked in the same area, and then as he was so busy a Rainbow employee who called me to say they were ready for pick up suggested he would drop them off for me in his lunch hour! THANK YOU! Great service. And my shoes so so comfortable on my wedding day and now I will get to wear them again as it only cost £10 for Rainbow to professionally dye them black and they look lovely! This is great service thank you again”

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Posted 3 years ago

“My wedding shoes are perfect! Arrived quickly, beautiful style and so unbelievably comfy, I can’t wait to wear them in my wedding day! Not to mention the incredible price! Thank you!”

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Posted 3 years ago

“My Rainbow Club wedding shoes are so perfect! The quality is great and the price was on point!”

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Posted 3 years ago

“Preordered my wedding shoes before the style I wanted was released, and they arrived perfectly and on time. They’re beautiful and I’m so excited to wear them on my wedding day! I also can’t believe how comfy they are. Thank you Rainbow Club!”

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Posted 3 years ago

“Fantastic shoes, cant wait for them to be dyed to match my dress. Fast delivery - even during the recent storms.”

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Posted 3 years ago

“My shoes were returned in less than a week which was a lovely surprise and the colour is spot on. Thank you so much! Can't wait to step out in them as "Mother of the Bride"”

Rainbow Club 5 star review on 22nd February 2022

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Posted 3 years ago

“Obsessed. Love you guys. Thank you. Can't wait to wear my shoes and then dye them! xxx”

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Posted 3 years ago

“I was lucky to buy the very last pair of Ceri shoes from the Archive range. They arrived 24 hours after I placed the order and I was kept up-to-date about the delivery slot throughout. The shoes are absolutely gorgeous and a steal at the bargain price I paid for them. As they have a sharply pointed toe design, I ordered a full size up as I have a wide foot. They fit perfectly and I could not be more delighted with them. Thank you Rainbow Club.”

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Posted 3 years ago

“I just wanted to say a really big thank you and to let everyone know how fantastic your extreme protection is. My custom dyed shoes survived very snowy conditions for approximately 3 hours during our ceremony and photos at the Icehotel in Sweden. The colour held really well with very little colour run. An excellent additional service you provide for winter brides.”

Rainbow Club 5 star review on 18th February 2022

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Posted 3 years ago

“A massive thank you to Rainbow Club. They matched my hot pink shoes to one of their handbags , the complete process from ordering my handbag to returning it back to them along with my shoe was so quick, and the colour match is perfect, Thank you. Highly recommend.”

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Posted 3 years ago

“Lovely shoes, comfy even when I have bunions on my feet. Its very hard to find comfy shoes especially for occasions. Promply delivered next day. Easy to order on website. Value for money. Thank you Rainbow Club”

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Posted 3 years ago

“I've just had my shoes and bag dyed to match my outfit for my son's wedding later this year. I found the whole process so easy and efficient. Friendly, helpful staff made sure that I was 100% happy with the colour before dying my items. I love the results and I know that I will feel fabulous on the day. Thank you Rainbow Shoes, I will definitely highly recommend you to anyone needing shoes for a special occasion - oh and the shoes are SO comfortable too!!”

Rainbow Club 5 star review on 27th January 2022

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Posted 3 years ago

“I have been absolutely delighted with the customer service I have received from Rainbow Club. My wedding shoes (which are PERFECT) arrived safely and their delivery was extremely prompt. I am thrilled with the purchase I made and will happily recommend Rainbow Club. Five Stars!!!”

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Posted 3 years ago

“Love my bridal shows, got them for my wedding day next year, so comfortable already and the perfect height for my dress and being on my feet all day! And the 'something blue' jewel on the bottom adds the perfect touch and saves me from thinking what blue I need to wear on the day! Love them!”

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Posted 3 years ago

“I absolutely love my new silver shoes from Dune, just gorgeous. Comfortable, needed a size up which arrived promptly. Beautiful packaging, made me feel special. Such quality aswell.. Recommend this fantastic company..”

Rainbow Club 5 star review on 9th November 2021

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Posted 3 years ago

“Excellent service, had to return shoe and order next size up, no hassle, received notification of refund within few days and also received the other pair within a few days. Spoke to them regarding the colouring and gentleman was very pleasant. Great customer service all round.”

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Posted 3 years ago

“Super pleased with my rainbow club shoes which have just been dyed to match my dress. I would particularly like to thank James in customer services who helped me find the right colour match.”

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Posted 3 years ago

“So how do I begin ? To start , I am a bride with an abnormally small foot . I find it extremely difficult to get shoes to fit me anywhere and have done all my life . I searched site after site looking for nice bridal shoes , something simple and satin and affordable for months . I happened upon this site in my last attempt . Was it fate? Maybe who knows ! I ordered my shoes and was apprehensive as all other shoes don’t fit ,size 2 -3 depending . I was really worried ! My shoes arrived and all I can say is that they were exquisite, so well made and in a beautiful box . Next the test … I put them on and all I can say is that it felt like heaven ! Pure bliss … like walking on air . They fit perfectly. I was worried that they would be too high but I can walk and dance in them and again they feel like air . For any bride or person who is sceptical all I will say is BUY THEM!! I am so thrilled that I actually wish I was an ambassador for the company . I also purchased the bag to match and again really good quality . I give them a 50 out of 10 amazing !! Thank you from a very happy bride in Dublin x”

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Posted 3 years ago

Rainbow Club is rated 4.6 based on 1,461 reviews