Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Rainbow Club Reviews

4.6 Rating 1,448 Reviews

92 %

of reviewers recommend Rainbow Club

Company Reviews

Product Reviews

4.6

Based on 1,448 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

Write Your review

Tell us how Rainbow Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rainbow Club 5 star review on 19th April 2024

Rainbow Club 5 star review on 17th April 2024

Rainbow Club 4 star review on 17th April 2022

Rainbow Club 4 star review on 17th April 2022

Rainbow Club 5 star review on 16th April 2022

Rainbow Club 5 star review on 4th March 2022

Rainbow Club 5 star review on 4th March 2022

35

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just wanted to say a really big thank you and to let everyone know how fantastic your extreme protection is. My custom dyed shoes survived very snowy conditions for approximately 3 hours during our ceremony and photos at the Icehotel in Sweden. The colour held really well with very little colour run. An excellent additional service you provide for winter brides.”

Rainbow Club 5 star review on 18th February 2022

Posted 2 years ago

“A massive thank you to Rainbow Club. They matched my hot pink shoes to one of their handbags , the complete process from ordering my handbag to returning it back to them along with my shoe was so quick, and the colour match is perfect, Thank you. Highly recommend.”

Posted 2 years ago

“Lovely shoes, comfy even when I have bunions on my feet. Its very hard to find comfy shoes especially for occasions. Promply delivered next day. Easy to order on website. Value for money. Thank you Rainbow Club”

Posted 2 years ago

“I've just had my shoes and bag dyed to match my outfit for my son's wedding later this year. I found the whole process so easy and efficient. Friendly, helpful staff made sure that I was 100% happy with the colour before dying my items. I love the results and I know that I will feel fabulous on the day. Thank you Rainbow Shoes, I will definitely highly recommend you to anyone needing shoes for a special occasion - oh and the shoes are SO comfortable too!!”

Rainbow Club 5 star review on 27th January 2022

Posted 2 years ago

“I have been absolutely delighted with the customer service I have received from Rainbow Club. My wedding shoes (which are PERFECT) arrived safely and their delivery was extremely prompt. I am thrilled with the purchase I made and will happily recommend Rainbow Club. Five Stars!!!”

Posted 2 years ago

“Love my bridal shows, got them for my wedding day next year, so comfortable already and the perfect height for my dress and being on my feet all day! And the 'something blue' jewel on the bottom adds the perfect touch and saves me from thinking what blue I need to wear on the day! Love them!”

Posted 2 years ago

“I absolutely love my new silver shoes from Dune, just gorgeous. Comfortable, needed a size up which arrived promptly. Beautiful packaging, made me feel special. Such quality aswell.. Recommend this fantastic company..”

Rainbow Club 5 star review on 9th November 2021

Posted 2 years ago

“Excellent service, had to return shoe and order next size up, no hassle, received notification of refund within few days and also received the other pair within a few days. Spoke to them regarding the colouring and gentleman was very pleasant. Great customer service all round.”

Posted 2 years ago

“Super pleased with my rainbow club shoes which have just been dyed to match my dress. I would particularly like to thank James in customer services who helped me find the right colour match.”

Posted 2 years ago

“So how do I begin ? To start , I am a bride with an abnormally small foot . I find it extremely difficult to get shoes to fit me anywhere and have done all my life . I searched site after site looking for nice bridal shoes , something simple and satin and affordable for months . I happened upon this site in my last attempt . Was it fate? Maybe who knows ! I ordered my shoes and was apprehensive as all other shoes don’t fit ,size 2 -3 depending . I was really worried ! My shoes arrived and all I can say is that they were exquisite, so well made and in a beautiful box . Next the test … I put them on and all I can say is that it felt like heaven ! Pure bliss … like walking on air . They fit perfectly. I was worried that they would be too high but I can walk and dance in them and again they feel like air . For any bride or person who is sceptical all I will say is BUY THEM!! I am so thrilled that I actually wish I was an ambassador for the company . I also purchased the bag to match and again really good quality . I give them a 50 out of 10 amazing !! Thank you from a very happy bride in Dublin x”

Posted 2 years ago

“Can'd decide if I'm more excited to wear these shoes out or to get married?! They are the shoes that I never knew I was dreaming of. Given my partner is over a foot taller than me, I love that they've got quite a heal on them so we won't look quite so little and large in our pictures, but they're still so so comfy thanks to the squishy sole! They're very classic with a pop of sparkle and will be perfect when dyed other colours too!”

Rainbow Club 5 star review on 13th September 2021

Posted 2 years ago

“Just wanted to say a huge thank you to your customer service department . I had a problem with my shoes and bag so contacted customer services . They listened and resolved my problem quickly and efficiently . I have now received a replacement bag and shoes and couldn’t be happier with the service I received. Thank you for your help”

Posted 2 years ago

“I’m extremely pleased with my Lexi shoes from Rainbow Club. My daughter is getting married next year and as a wheelchair user I was worried I wouldn’t find shoes that were dressy enough for Mother of the Bride, but also comfortable and practical. Lexi shoes are perfect! High enough heel, but extremely comfortable … and the heel is just wide enough not to fall through the slits in my wheelchair footplate! I just need to get them dyed now. Perfect!! I can’t wait to wear them next year!”

Rainbow Club 5 star review on 29th August 2021

Posted 2 years ago

“I love my shoes!! I bought them for my wedding in December, and I just cant wait to wear them! Such amazing quality, and they feel so comfortable. Customer service was great; email updates were helpful; price was competitive and returns and refunds information was very clear. Would recommend!”

Posted 2 years ago

“Fantastic company, I have no hesitation to recommend. The order came very promptly, the shoes are a beautiful quality, the customer service team are incredibly helpful and efficient, and any returns/refunds are dealt with very quickly. An honourable company, that is well run by a great team and excellent products and services.”

Posted 2 years ago

“Because the veils are amazing ! Gorgeous materials and today Shaun bent over backwards and went out of his way to help us with an item for the wedding. Can’t recommend highly enough. THANK YOU!!”

Posted 2 years ago

“""”

Posted 3 years ago

“I was very happy with rainbow club shoes they were very comfortable and great value for money. I was hoping to have my shoes coloured for a wedding in July but unfortunately because of COVID-19 this didn’t happen. But the company was very good always had someone There to speak to . sent my shoes back managed got my money back and they refunded me all my costs. no problems definitely use Again.”

Posted 3 years ago

“Brilliant service and lovely shoes”

Posted 3 years ago

“Haven't disappointed again, needed shoes for a wedding outfit, still love my shoes both dyed and plain from years ago so thought i would try your site again. Despite these very interesting times loved the efficient service, and the easy quick return and refund. Just like before your shoes are so comfortable and look delicate for my large sized feet ...i just hope that your colour dying service is able to resume soon...although the wedding has had to be postponed so i have a little more time!”

Posted 3 years ago

«
1
2
...
4
5
6
7
8
»

Rainbow Club is rated 4.6 based on 1,448 reviews