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Rainbow Club Reviews

4.6 Rating 1,449 Reviews

92 %

of reviewers recommend Rainbow Club

Company Reviews

Product Reviews

4.6

Based on 1,449 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

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Rainbow Club 5 star review on 19th April 2024

Rainbow Club 5 star review on 17th April 2024

Rainbow Club 4 star review on 17th April 2022

Rainbow Club 4 star review on 17th April 2022

Rainbow Club 5 star review on 16th April 2022

Rainbow Club 5 star review on 4th March 2022

Rainbow Club 5 star review on 4th March 2022

35

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't disappointed again, needed shoes for a wedding outfit, still love my shoes both dyed and plain from years ago so thought i would try your site again. Despite these very interesting times loved the efficient service, and the easy quick return and refund. Just like before your shoes are so comfortable and look delicate for my large sized feet ...i just hope that your colour dying service is able to resume soon...although the wedding has had to be postponed so i have a little more time!”

Posted 3 years ago

“Very easy to order & quick delivery - well impressed! It’s the first time I’ve purchased shoes ‘on-line’ but due to COVID-19 and my wedding which may or may not go ahead in July I had no choice! I have to admit the experience has been brilliant so much so I’m about to purchase another pair of ‘Rainbow Shoes’. And they are sooooooo comfortable!! The pictures definitely don’t do the show justice - really sparkly underneath the lace!”

Rainbow Club 5 star review on 6th May 2020

Posted 3 years ago

“Ordered my Rainbow Club, Skye wedding shoes. They are as beautiful as they looked in the picture. Rainbow Club shoes have memory foam like material around the toes of the shoes which give them extra comfort. Given the current circumstances, they arrived really quickly and handy to have the extended returns policy.”

Posted 4 years ago

“I purchased shoes for my Wedding. The shoes were beautiful, lovely quality, style and colour...I especially liked the blue gem stone touch on the underneath. Unfortunately they were not wide enough for me so I had to return them...devestated!!”

Posted 4 years ago

“Shoes were exactly as they were in the photos. Delivered within time frames given.”

Posted 4 years ago

“Ordered two pairs of shoes on a Sunday morning and choosing the 3-5 day delivery I was surprised to have them delivered by lunch time on the Tuesday. Each box of shoes were exquisitely presented in beautiful packaging and each shoe fits perfectly. Excellent service will buy again.”

Posted 4 years ago

“Lovely shoes. Got a size up because of previous reviews and they fit perfect!”

Posted 4 years ago

“Fantastic! Shoes are beautiful and delivery service very quick. I live in Italy and received the shoes within 5 days! Perfect!”

Posted 4 years ago

“I needed to return the first pair as they were a little snug. Second pair arrived very quickly and it was a very straightforward process... And the shoes are fabulous!”

Posted 4 years ago

“Extremely happy with the service. Had to return first pair of shoes as they did not fit and were exchanged for a different style, customer services were extremely helpful, all went very smoothly. Used the custom dyeable service, very pleased with the results. Overall a very positive experience with fast delivery times. Would highly recommend and use again if required for a special occasion.”

Posted 4 years ago

“Excellent serviice. Great quality”

Posted 4 years ago

“The shoes are gorgeous and arrived really quickly. Even when I had an issue with my order the customer services team were really quick and helpful with responding. Overall really impressed”

Posted 4 years ago

“I absolutely love my wedding shoes! They are so beautiful, and fit perfectly 💖 Thank you so much 🙂”

Posted 4 years ago

“Very prompt delivery given current conditions”

Posted 4 years ago

“Very quick delivery, unfortunately shoes were too small so I have sent back for the next size up.”

Posted 4 years ago

“Amazing service!! Even with these exceptional circumstances! To have my wedding shoes delivered while all this is going on, it felt like a sign that the wedding maybe able to go ahead 😊”

Posted 4 years ago

“Absolutely brilliant service! Ordered late on a Tuesday and my parcel was with me Thursday morning. Well packaged, quick arrival and the veil was absolutely perfect! Exactly what I was looking for!”

Posted 4 years ago

“Absolutely in love with my wedding shoes! I was struggling to find something I really liked and these are the best by far. They’re so comfy and fit perfectly. Cannot wait to wear them on the big day!”

Posted 4 years ago

“Excellent service. arrived within 3 days. Lovely shoes - perfect fit.... And at a sale price - even better.”

Posted 4 years ago

“I ordered my shoes on Friday/Saturday and they were here by the Monday ( I opted for free delivery). When the shoes arrived they were well packaged. The shoes themselves are beautiful!!! They are so comfy, classy and will go perfectly with my wedding dress. Hopefully our wedding will still go ahead in august but if not atleast i have sorted my shoes (one less worry).”

Posted 4 years ago

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Rainbow Club is rated 4.6 based on 1,449 reviews