Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,461 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,461 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

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Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So impressed with my Brianna shoes. I visited the Exeter location to have them dyed dusky pink to match my jacket and I met Sue who organised the paperwork and Mary who dyed the shoes. Both ladies were so helpful and informative. I picked the shoes up today and am so impressed. Would highly recommend this process. Can’t wait to wear them as mother of the bride next year! Thank you Sue & Mary & Rainbow Shoes.”

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Posted 2 years ago

“Just logged in to express how happy i am with Rainbow Club service. I bought 'Bobbie' shoes from John Lewis for my wedding, perfect for the day with mid heel, a touch of detail and most importantly they were extremely comfortable! With a party and another wedding shortly afterwards i decided to have them dyed and was delighted with the streamline service - the hardest part was choosing the colour as the choice is amazing. I returned them to our nearest John Lewis store, discussed the process and timing, matched the colour to a reel of cotton and i received them, posted back to my home address well within the time frame and ready for the next occasion. I have received lots of compliments and obviously recommended your service. Many thanks”

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Posted 2 years ago

“I was recommended by joyce young bridal shop in Glasgow,to buy my shoes from you,ordered and arrived really quickly,service is fantastic,would highly recommend u,which I have done already,many thanks Dora.xx”

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Posted 2 years ago

“I originally purchased Java shoes and Diana bag for my wedding day back in November....they were extremely comfortable. My sister was my Maid of of Honour she also had the same shoes and bag dyed navy. Then just recently I've had them dyed a blue shade to match my outfit for my son's wedding.....the dyeing service was amazing so quick and an absolutely perfect match to my dress. I couldn't recommend Rainbow Club any more highly. Many thanks to the Rainbow Club Team.”

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Posted 2 years ago

“If I could give Rainbow 10 stars I would. After reading their amazing reviews I ordered my shoes and handbag and got them dyed for my son’s wedding. I used their Gold service and they received my order on Monday and I got my stunning shoes and handbag on Wednesday evening exactly how I wanted them. Just so delighted with their service from Sue at Customer Services to the team who dyed my shoes and bag. I will definitely use Rainbow again as I trust them so much with items which are so important to me. Thank you”

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Posted 2 years ago

“Absolutely beautiful shoe and not too pricey! Delivery was fast and efficient. Love the cushions on the shoe and can’t wait to wear for my big day! 👰🏼‍♀️”

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Posted 2 years ago

“What a wonderful company. My shoes and bag arrived today. They are both stunning and the colour was perfect. So beautifully done. Thank you.”

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Posted 2 years ago

“Beautiful shoes, comfy, exactly what I wanted and good range of sizes. Came in good time too.”

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Posted 2 years ago

“Thank you so much Rainbow Club. Received my shoes yesterday and the colour is absolutely spot on to match my mother of the bride dress . Perfect.💜💜💜”

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Posted 2 years ago

“Such beautiful shoes. Ordered 2 pairs to help decide, then ordered the size required in the style my daughter preferred. Fantastic service. Pleasure doing business with you!”

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Posted 2 years ago

“Great help at Custoner Service”

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Posted 3 years ago

“I originally bought a pair of Rainbow shoes at a local shop for my daughter's wedding and had them dyed to match my outfit which looked great. I then needed another pair of cream shoes for a special occasion and as I was so pleased with the fit of the Rainbow shoe I ordered the same style and kept them the ivory colour. I find it difficult to fit shoes as I am size 3 and very narrow but the Brianna was ideal for me and comfortable. I'm looking forward to having this pair dyed at a later date for a family birthday celebration. Ordering and delivery was easy and prompt, the shoe was first out of stock but I was notified that it was re-available within the hour.”

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Posted 3 years ago

“I really wanted these shoes for my wedding but they were sold out for ages! Thankfully Rainbow Club sent me an email when they were back in stock and now I can wear them on my big day.”

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Posted 3 years ago

“Short story long I had slight technical issue trying to order my shoes and bag but it's all good when it finishes good and that's all thanks to an amazing customer service team and mostly to ⭐JOEL⭐ who was looking after me for an entire week trying to solve the problem. He's an exceptional member of your team. Can't wait now for my order to arrive. 😊”

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Posted 3 years ago

“Just received my shoes and I’m delighted. They are the perfect colour I chose and they are so comfortable. I’m so glad I discovered Rainbow at John Lewis as for me it will be no more searching for the perfect colour for functions, ie wedding outfits, and also just for pleasure. Thankyou so much, you have made my day. I shall recommend your company for sure.”

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Posted 3 years ago

“Rainbow Club all the way - first of all I found shoes that fitted my awkward feet and were so comfortable, when I phoned in a panic about having gone for standard delivery not express Sue couldn't have been more helpful - my shoes arrived the next day! When I opened the box the colour was perfect - thank you Rainbow Club.”

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Posted 3 years ago

“I bought a pair of Rainbow shoes for my daughters wedding three years ago which I had dyed to match my outfit. The colour match was perfect and the shoes were so comfortable I wore them all day. I have just purchased a second pair for my other daughters wedding. I am also having these dyed. The service I have received has been superb. I would thoroughly recommend both the shoes and the colour match service.”

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Posted 3 years ago

“I ordered so many pairs of wedding shoes from different brands trying to find the perfect pair! Rainbow Club were quick to process and ship my order, and returning the shoes that weren't quite right for me was easy enough. The shoes I eventually fell in love with were new season, so I ended up pre-ordering them. They came promptly once released, and were exactly what my dress and style were crying out for. I have slightly awkward feet and find it difficult to find comfortable heels, but the Clara sandals fit well and a week of breaking them in wearing socks before the wedding made them fit like a dream on my wide-fit feet on the day. They looked and felt fab, and I've already worn them again!”

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Posted 3 years ago

“I was so happy and relieved to find Rainbow Club online as I had been trying to match shoes to a bag for a wedding. The bespoke dying option was perfect and I’m so pleased with the quality and finish (shimmer). Good value and very professional service!”

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Posted 3 years ago

“I am absolutely delighted with my shoes. I got a 4.5 and the fit is absolutely perfect. Very comfortable and the little blue gem is a beautiful touch ❤️”

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Posted 3 years ago

Rainbow Club is rated 4.6 based on 1,461 reviews