I am awaiting my shoes and handbag to arrive since having them dyed, so I can't comment on that but I felt that I had to leave a review simply on the service I have received so far. Right from ordering through to awaiting my parcel, I have been so impressed. The pack you get explains everything you need to do and is really clear. I thought it might be complicated but the pack couldn't be clearer. It asks you to provide a swatch so they can get the colour as close as possible for you and even asks when you need them by so they can try and accommodate that for you. I had an issue where I took my delivery to the post office instead of Collect+ and after getting in contact, Rainbow Club rectified the situation, and I came away happy. Thoroughly impressed and if you're thinking of using this company, go for it! :)