Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,298 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter is delighted with her new purse, very quick delivery! Will be buying from you again.”

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“The best online retail experience I have ever had! I ordered a beautiful bag with no postage charge and received it the next day which is fantastic service and far better than any other online order and delivery service from any other retailer. Brilliant! I will definitely order from them again and recommend them to others!”

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“brilliant fast delivery great packaging purse is brilliant will be recommending great price well pleased”

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“The website was easy to use and the order was delivered within days.”

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“Delivery was quick! I got my items the next day.I loved the products, beautiful soft leather purses. I would definitely recommend Pure Luxuries. Also good prices!”

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“Very fast, efficient service and a lovely product.”

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“Very efficient and straightforward order process and a top quality product. I will definitely recommend Pure Luxuries London to my friends.”

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“Huge range of lovely handbags at very good prices. I'm pleased with the quality of my bag and impressed by the next day delivery.”

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“Ordered for my husband for our 3rd (leather) wedding anniversary. Item delivered the day after ordering, lovely gift packaging and good quality wallet.”

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“Very good quality product, very good and quick delivery, would highly recommend.”

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“The one star is for finding my perfect wallet. Unfortunately, it did not arrive. On querying this it appeared to have been addressed to a similar, but incorrect location and I was advised that my "... postcode doesn't quite match the rest of the address? It would be worth checking at both locations and your local delivery office to see if it's being held there." Also, "as the road does not match the postcode Royal Mail aren't able to look into this for us. It would be worth checking with 62 ********* Road to see if they have received the order." I have now been advised that they are "unable to refund or replace in this instance". The use of an online customer address finder, as used on most retailer websites together with the retailer's return address on the parcel to be used in the event of non-delivery, would presumably have avoided these issues. What was my first order with Pure Luxuries will regrettably be my last.”

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Good afternoon, Thank you for your review and feedback, I'm sorry to hear that. As your order was placed with a postcode which did not match the first line of the address, it should hopefully be returned to us by Royal Mail as we do include our returns address on the outside of all orders. If it arrives back with us, we'll let you know as a matter of priority. Kind regards, Pure Luxuries

“Not actually used the wallet yet, as it's a birthday gift. Cannot fault how quickly the item arrived after ordering. It came beautifully packaged along with a gift bag for the brand of wallet I bought.”

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“Clear easy to use web-site, good images. Excellent speedy service”

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“I am really pleased with my Portobello handbag. Received my bag within 2 days of ordering. Very good service and would shop again.”

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“Excellent product - took advantage of an amazing discount. Delivery arrangements were the best I have ever experienced. Spot on!”

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“Lovely leather bag. Delivered the next day. Thank you.”

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“Easy to navigate the website and place an order. Swift delivery and would highly recommend.”

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“Liked the handbag.”

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“Excellent service, bought a bag and received it with 48 hours of purchase. Prompt emails about purchase and delivery, i wish all sites were this good.”

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“Ordering was a breeze, bag arrived very quickly and was very well packed. Quality very good and very practical. Already had great comments about colour etc. and it definitely has increased my street cred. Many thanks for an exceptional service.”

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Pure Luxuries London is rated 4.9 based on 6,298 reviews