Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,180 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,180 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No hesitation on recommending Pure Luxuries, the quality of your handbags are second to none. On time deliveries only add to a very pleasant online shopping experience.”

Helpful Report

Hello Mrs Metcalf, Thank you very much for your 5 star review, we really appreciate your kind words. Very happy to hear you love your purchase from us. Many thanks, Faye

“Bag arrived on time and was what I was expecting.”

Helpful Report

Hello Patricia, Thank you for your review and kind words. We appreciate you taking the time to review us. Many thanks, Faye

“Loved my bag as soon as I saw it, the quality and smell of the leather is amazing. It was delivered quickly and safely. I would not hesitate to order from this company again.”

Helpful Report

Hi Christine, Thank you for your review. We're delighted you love your new bag! Thanks for sharing your positive experience. We look forward to seeing you again soon. Thanks, Faye

“Excellent quality bag, great size love it”

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Hi Gill, Thank you for taking the time to review us. Glad to hear the bag was excellent for you and you love it :) Thanks, Faye

“Love my ‘Angel’ handbag. Good leather, beautifully made. Easy yo to order, to pay and speedy delivery. All perfect. Will buy again.”

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Hello Margaret, Thank you so much for your wonderful 5-star review. We are thrilled to hear that you love your ‘Angel’ handbag and that it has exceeded your expectations. We look forward to serving you again soon :) Warm regards, Faye

“Quick prompt service.Been looking for a long time to find the right bag. Was a bit sceptical about ordering online after many disasters but was really pleasantly surprised and exactly what I was looking for. Better still managed to get it at half price. Love Love Love it. Many thanks.”

Helpful Report

Dear Judi, Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with our service. We understand that online shopping can be a bit daunting, but we are delighted that we were able to exceed your expectations. It's wonderful to know that we could provide you with the perfect bag that you have been searching for, and even better that you were able to purchase it at half price! We are thrilled that you love it so much. Once again, thank you for choosing Pure Luxuries London, and we look forward to serving you again in the future! Best Regards, Faye

“Really happy”

Helpful Report

Hello Julia, Thank you for your comment, really glad to hear your happy with your purchase from us. Many thanks, Faye

“Very quick service and excellent product”

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Hi Eric, Thank your review and feedback on our service and product. Much appreciated. Many thanks, Faye

“Very good quality. Great bag . Delivery was very quick. Overall I'm very happy”

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Hello Kate, Thanks for taking time to review us. We appreciate your kind words and hope to see you shopping again with us soon. Many thanks, Faye

“I bought a tote bag in the clearance sale. I didn’t expect a lot as it was such a reasonable price but was delighted when l received it. It is good quality sturdy leather and well made. A great buy.”

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Hello Julie, Thank you for your review and your kind words towards our products and service. Glad to hear you are delighted with shopping with us and we hope to see you again soon. Thanks, Faye

“Absolutely delighted with my bags. Great delivery and great price.”

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Hello Lorna, Thank you for your review 😊 we really appreciate your kinds words. Lovely to hear you delighted with your purchase and our service. Many thanks, Faye

“Very happy with the phone bag I bought for my Granddaughter.I bought two colors ,she kept the navy blue and I returned the gold one.I did have trouble getting the label printed etc but the company representative,Dan was most helpful and between him and my daughter I got it done! Thank you pure luxuries,I will be back.”

Helpful Report

Hello Carol, Thank you for taking the time to review us. Very happy to hear that your Granddaughter loved her phone bag and that my colleague Dan was able to help resolve your return. Many thanks, Faye

“I was very pleased with my shopping experience with Pure Luxuries from beginning to end. I purchased the Keira black shoulder bag which looks well, has capacity to hold my essentials and is exactly what I was looking for. As it is a leather bag, it is very keenly priced. From placing my order to delivery, it only took three days and I was well informed of the package's whereabouts through tracking. I am very pleased with my purchase and would purchase from Pure Luxuries London again.”

Helpful Report

Hello S, Thank you so much for your fantastic 5-star rating of us! We are thrilled to hear that you had a great shopping experience with us from start to finish. We're glad to know that the Keira black shoulder bag exceeded your expectations and is exactly what you were looking for. It's great to hear that the bag not only looks good but also has ample capacity to hold your essentials. Thank you for your kind words and for choosing Pure Luxuries London. We hope to serve you again in the future. Best regards, Faye

“Nice bag quick delivery”

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Hello Lynda, Thank you for your review and kind words. Many thanks, Faye

“Bought a dink, plum crossbody bag and love it. Very neat and stylish. Excellent service, too.”

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Hello Janice, Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We are thrilled to hear that you purchased our delightful dink, plum crossbody bag and that you love it. Your kind words about its neat and stylish appearance are greatly appreciated. It brings us immense joy to know that we were able to provide you with excellent service during your shopping experience. We take great pride in ensuring that our customers receive the highest level of satisfaction. Once again, we truly appreciate your wonderful feedback. If you ever need any further assistance or have any other requests, please do not hesitate to reach out to us. We look forward to serving you again in the future! Best wishes, Pure Luxuries London Team

“I bought two bags, beautiful leather and a lovely style.”

Helpful Report

Hello Josephine, Thank you for your review and kind words. Glad to hear you love your purchases from us. We look forward to serving you in the future. Many thanks, Faye

“Easy to use website, item sent out swiftly, quality item and great value - 100% happy.”

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Hello Simon, Thank you for taking the time to review is and your minds words. We really appreciate the support ☺️ Many thanks, Faye

“As always first class service with first class leather goods. I am very pleased with the leather belt I purchased. Delivered on time. Would buy again & as always I recommend to my friends. Many Thanks”

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Hello Carole, Thank you for your review and kind words. Very happy to hear you would buy again and recommend us. This means a lot to us😊 Many thanks, Faye

“Ordered tan Nikita bag as a gift for my Auntie’s SPECIAL birthday. It’s absolutely gorgeous,such beautiful quality and really quick delivery. I think she’s going to be thrilled with it. Thankyou.”

Helpful Report

Dear Nicola, Thank you so much for taking the time to give Pure Luxuries London a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you are happy with your purchase. We are absolutely delighted to hear that you ordered the tan Nikita bag as a gift for your Auntie's special birthday, and it arrived quickly. We take great pride in offering beautiful quality products and ensuring prompt delivery, so it's fantastic to know that we exceeded your expectations. We hope your Auntie will be thrilled with her new bag. It's customers like you that make us love what we do. Once again, thank you for choosing Pure Luxuries London, and we look forward to serving you again in the future. Best regards, Faye

“Handbag even better in real life.It was delivered on time.The website offered a huge range to choose from with reasonable prices.I will recommend your company to my friends”

Helpful Report

Dear Jacqueline Thank you so much for taking the time to rate Pure Luxuries London with a wonderful 5 stars! We genuinely appreciate your support and recommendation. We are thrilled to hear that you found our handbag even better in real life and that it was delivered promptly. We take great pride in providing our customers with high-quality products and ensuring timely deliveries. It's fantastic to know that our website offered you a wide range of options to choose from, along with reasonable prices. We constantly strive to provide a diverse collection that meets the preferences of our valued customers like yourself. Once again, thank you for your kind words and generous rating. We sincerely appreciate your trust in our company. Should you have any further needs or questions, please feel free to reach out to us. We look forward to serving you again in the future. Best regards, Faye Pure Luxuries London

Pure Luxuries London is rated 4.9 based on 6,180 reviews