Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,192 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,192 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a tote bag in the clearance sale. I didn’t expect a lot as it was such a reasonable price but was delighted when l received it. It is good quality sturdy leather and well made. A great buy.”

Helpful Report

Hello Julie, Thank you for your review and your kind words towards our products and service. Glad to hear you are delighted with shopping with us and we hope to see you again soon. Thanks, Faye

“Absolutely delighted with my bags. Great delivery and great price.”

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Hello Lorna, Thank you for your review 😊 we really appreciate your kinds words. Lovely to hear you delighted with your purchase and our service. Many thanks, Faye

“Very happy with the phone bag I bought for my Granddaughter.I bought two colors ,she kept the navy blue and I returned the gold one.I did have trouble getting the label printed etc but the company representative,Dan was most helpful and between him and my daughter I got it done! Thank you pure luxuries,I will be back.”

Helpful Report

Hello Carol, Thank you for taking the time to review us. Very happy to hear that your Granddaughter loved her phone bag and that my colleague Dan was able to help resolve your return. Many thanks, Faye

“I was very pleased with my shopping experience with Pure Luxuries from beginning to end. I purchased the Keira black shoulder bag which looks well, has capacity to hold my essentials and is exactly what I was looking for. As it is a leather bag, it is very keenly priced. From placing my order to delivery, it only took three days and I was well informed of the package's whereabouts through tracking. I am very pleased with my purchase and would purchase from Pure Luxuries London again.”

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Hello S, Thank you so much for your fantastic 5-star rating of us! We are thrilled to hear that you had a great shopping experience with us from start to finish. We're glad to know that the Keira black shoulder bag exceeded your expectations and is exactly what you were looking for. It's great to hear that the bag not only looks good but also has ample capacity to hold your essentials. Thank you for your kind words and for choosing Pure Luxuries London. We hope to serve you again in the future. Best regards, Faye

“Nice bag quick delivery”

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Hello Lynda, Thank you for your review and kind words. Many thanks, Faye

“Bought a dink, plum crossbody bag and love it. Very neat and stylish. Excellent service, too.”

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Hello Janice, Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We are thrilled to hear that you purchased our delightful dink, plum crossbody bag and that you love it. Your kind words about its neat and stylish appearance are greatly appreciated. It brings us immense joy to know that we were able to provide you with excellent service during your shopping experience. We take great pride in ensuring that our customers receive the highest level of satisfaction. Once again, we truly appreciate your wonderful feedback. If you ever need any further assistance or have any other requests, please do not hesitate to reach out to us. We look forward to serving you again in the future! Best wishes, Pure Luxuries London Team

“I bought two bags, beautiful leather and a lovely style.”

Helpful Report

Hello Josephine, Thank you for your review and kind words. Glad to hear you love your purchases from us. We look forward to serving you in the future. Many thanks, Faye

“Easy to use website, item sent out swiftly, quality item and great value - 100% happy.”

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Hello Simon, Thank you for taking the time to review is and your minds words. We really appreciate the support ☺️ Many thanks, Faye

“As always first class service with first class leather goods. I am very pleased with the leather belt I purchased. Delivered on time. Would buy again & as always I recommend to my friends. Many Thanks”

Helpful Report

Hello Carole, Thank you for your review and kind words. Very happy to hear you would buy again and recommend us. This means a lot to us😊 Many thanks, Faye

“Ordered tan Nikita bag as a gift for my Auntie’s SPECIAL birthday. It’s absolutely gorgeous,such beautiful quality and really quick delivery. I think she’s going to be thrilled with it. Thankyou.”

Helpful Report

Dear Nicola, Thank you so much for taking the time to give Pure Luxuries London a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you are happy with your purchase. We are absolutely delighted to hear that you ordered the tan Nikita bag as a gift for your Auntie's special birthday, and it arrived quickly. We take great pride in offering beautiful quality products and ensuring prompt delivery, so it's fantastic to know that we exceeded your expectations. We hope your Auntie will be thrilled with her new bag. It's customers like you that make us love what we do. Once again, thank you for choosing Pure Luxuries London, and we look forward to serving you again in the future. Best regards, Faye

“Handbag even better in real life.It was delivered on time.The website offered a huge range to choose from with reasonable prices.I will recommend your company to my friends”

Helpful Report

Dear Jacqueline Thank you so much for taking the time to rate Pure Luxuries London with a wonderful 5 stars! We genuinely appreciate your support and recommendation. We are thrilled to hear that you found our handbag even better in real life and that it was delivered promptly. We take great pride in providing our customers with high-quality products and ensuring timely deliveries. It's fantastic to know that our website offered you a wide range of options to choose from, along with reasonable prices. We constantly strive to provide a diverse collection that meets the preferences of our valued customers like yourself. Once again, thank you for your kind words and generous rating. We sincerely appreciate your trust in our company. Should you have any further needs or questions, please feel free to reach out to us. We look forward to serving you again in the future. Best regards, Faye Pure Luxuries London

“Beautiful soft leather bag. Very pleased with quality and unusual colour. Would recommend.”

Helpful Report

Hello Sue, Thank you for taking the time to review us, we really appreciate it 🙂 Happy to hear you are pleased with purchase from us and thanks for the future recommendations. Many thanks, Faye

“Lovely quality , arrived on time.”

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Hello Sue, Thank you for your review and happy to hear you love your product. Many thanks, Faye

“Excellent shoulder bag, which holds quite a lot. The grey colour is pale and very soft”

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“Ordered a clutch bag in pomegranate colour but unfortunately this wasn't quite the shade I needed. Beautiful quality bag and tempted to keep it and would have if younger but don't think that I would get the use from it. No problem to return and money credited to my account as soon as they received it back. Brilliant service from Pure Luxuries.”

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“Really happy, beautiful quality Dressing Gown. Thank you.Joyce AllenJoyce Allen”

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“I have 6 pure luxuries leather handbags now. Some are four years old and still look smart. Well made, sturdy yet supple leather. So many different styles and colours to choose from, there is no problem matching bag to shoes or boots. They really are terrific value for money. 😎”

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“Have bought 2 handbags from pure luxuries. Good quality and quick service.”

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“First order arrived quickly and although a lovely bag wasn't what I wanted so returned which was an easy procedure and refund was processed. Order another bag which was perfect and again arrived quickly. Would definitely order again”

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“Love my new bag , exactly as the description and arrived as expected.”

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Pure Luxuries London is rated 4.9 based on 6,192 reviews