Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,295 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality product with quick delivery. Definitely 5 star!”

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“The wallet I purchased was very well made & I'm very happy with it plus the fact it was delivered the next day Great Service”

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“I bought this handbag for my niece, and I know she will absolutely love it. It is very good quality and I cannot wait to give it to her.”

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“Lovely present for my husband; he was delighted with the wallet and commented on the quality and craftsmanship.”

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“Unfortunately I was sent the wrong item, I tried to make contact via email to rectify but didn't receive a reply and therefore had to return the item. I have to say though that the speed of delivery was excellent and also the swift refund onto my PayPal account was very efficient. Just a shame that the wrong item was sent.”

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Good morning Mrs Gaye, Thank you for your feedback; I'm really sorry to hear you have experienced issues with your order. I've just checked our email records and it appears we replied to your email on the 8th June; it may be worth checking that our reply hasn't been misrouted to your spam folder. We look forward to seeing you again and hopefully having another chance to provide you with an outstanding service. In the meantime, please do let me know if there's anything we can do to help. Kind regards, Pure Luxuries Customer Care

“I had to return my choice because I did not like the actual item but was very impressed because it was easy and I got a full refund and free postage.”

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“Fantastic quality and a great price and super fast delivery very well packed such good service and product that I am looking to buy another bag as I have no qualms in using this organisation again a big thank you from a very happy customer”

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“A superb choice of classic leather accessories.”

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“Easy ordering,promt reply,safely delivered.Thought emboss would have been sligthly larger”

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“I ordered bag and purse both are super quality will purchase again”

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“Great Present!”

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“Wanted exactly what I have been looking for and prompt delivery”

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“The quality of the product is excellent”

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“As the item was gift wrapped I a unable to see the result of the personalization but very happy with the time scale in which I received it. Purchased and received the following day, brilliant. I would definitely recommend you.”

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“Parcel came beautifully wrapped within a couple of days. Bit disappointed with quality of goods but excellent service”

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“The service was excellent, wallet was very good quality and reasonable price. Packaging option lovely, added to the overall gift.”

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“Very quick delivery and all products are excellent quality. Never disappointed.”

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“Goods arrived the next day - well packed and excellent quality at a very competitive price. Many thanks!”