Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,191 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,191 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a bag for my daughter’s birthday and was so impressed with the quality (she was thrilled with the bag) I ordered another one for myself. Delivery was within a few days. Great company.”

Helpful Report

Hi Wanda, Thank you for your lovely review! We're so happy to hear that your daughter was thrilled with her birthday bag and that you were impressed enough to order one for yourself. We appreciate your kind words and are glad you had a great experience with us. Best regards, Faye

“Perfect leather bag. Prompt delivery. Very pleased..”

Helpful Report

Hi Coral, Thank you for your review! We’re thrilled to hear that you’re pleased with your leather bag and the prompt delivery. Best wishes, Faye

“An excellent leather bag at a good price. I have bought a few items from Pure Luxuries and they have all been great quality.”

Helpful Report

Hi A Marshall, Thank you for your kind review! We're delighted to hear that you’re pleased with the quality of your leather bag and that you’ve had great experiences with all your purchases from us. Warm regards, Faye

“Bought tote bag for the wife, she chose it obviously as I would have had no idea which one to buy. She absolutely loves it and it is exceptionally good quality so I am in her good books which means winner winner chicken dinner 😀”

Helpful Report

Hi Duncan, Thank you for sharing your fun and positive review! We're thrilled to hear that your wife loves the tote bag and that it earned you some extra points at home. Sounds like a win all around! 😄 Best regards, Faye

“Beautiful wee bag. Quality amazing. Arrived very quickly. Overall very pleased. Will order again.”

Helpful Report

Hi Joan, Thank you for your wonderful feedback! We’re thrilled to hear that you love your beautiful wee bag and that you’re pleased with the quality and quick delivery. We look forward to your next order! Best wishes, Faye

“A beautiful soft leather clutch bag delivered swiftly. Bought as a gift for a BIG birthday. Very happy with my purchase.”

Helpful Report

Hi M D Foote, Thank you for your lovely review! We’re delighted to hear that you’re happy with the soft leather clutch bag and that it arrived quickly. We hope it makes the perfect gift for the special birthday! Warm regards, Faye

“Great leather bag and leather”

Helpful Report

Hi Maria, Thank you for your review! We're glad to hear that you love the leather bag and the quality of the leather. Best wishes, Faye

“I am extremely pleased with the product I received and the promptness between buying and receiving.”

Helpful Report

Hi Mrs. Philliben, Thank you for your wonderful feedback! We’re delighted to hear that you’re extremely pleased with your product and the prompt service. Warm regards, Faye

“Everything went very smoothly with the order. My bag arrived on time. Pleased with the bag, exactly as described. Good price too.”

Helpful Report

Hi Christine, Thank you for your review! We’re glad to hear that your order went smoothly and that the bag arrived on time and as described. It’s great to know you’re pleased with the price as well. Best regards, Faye

“Received my lovely leather handbag, perfect size with variety of pockets. Quick delivery and would definitely buy from you again in the future.”

Helpful Report

Hi Lucy, Thank you for your lovely review! We’re thrilled to hear that your leather handbag is the perfect size with the pockets you need, and that you were pleased with the quick delivery. We look forward to assisting you with future purchases! Best wishes, Faye

“I have bought a handbag, a back pack and a purse all in this last week and all in the sale. I am so very happy with all my purchases, the ease of buying and the fast delivery. I would not hesitate recommending this company to my friends and family.”

Helpful Report

Hi Lynne, Thank you for your fantastic review! We’re delighted to hear that you’re happy with your handbag, backpack, and purse, as well as the ease of buying and fast delivery. We appreciate your recommendation and look forward to serving your friends and family! Warm regards, Faye

“Needed a small backpack for city walks. Got a chestnut one at a great price. Just the job! Can get a drink, sandwich, phone etc. Should last for years, great quality!”

Helpful Report

Hi Pat, Thank you for your feedback! We're thrilled to hear that the chestnut backpack is perfect for your city walks and meets your needs. It’s great to know that you find it to be of great quality and a good value. Best regards, Faye

“Good quality fast delivery”

Helpful Report

Hi Christine, Thank you for your review! We're pleased to hear that you found the quality good and the delivery fast. Best wishes, Faye

“I HAVE BEEN ABLE TO BUY A XMAS (PUT AWAY) Gift HANDBAG FOR MY PARTNER, LIKE I HAVE PREVIOUSLY DONE. She was very HAPPY the last time I did this from Pure Luxuries- so I know Im pretty safe buying from Pure Luxuries.”

Helpful Report

Hi Don, Thank you for your feedback! We're delighted to hear that you’re confident buying from Pure Luxuries and that your partner was very happy with her previous gift. We’re sure she’ll love this one just as much! Best regards, Faye

“Lovely bag, good quality leather”

Helpful Report

Hi Jan, Thank you for your feedback! We’re delighted to hear that you love the bag and find the leather quality good. Best wishes, Faye

“Great company to deal with. Excellent prices for high quality goods. Highly recommend.”

Helpful Report

Hi Melissa, Thank you for your wonderful review! We’re thrilled to hear that you find our prices excellent for the quality of our goods and that you highly recommend us. We appreciate your support! Warm regards, Faye

“Can't fault the service, good updates and delivery as expected. The Marta bag is as described...really it's a bit small for me (like a mini leather filing cabinet) but it's well made and a good tan colour. If you don't carry your world in your handbag this is for you.”

Helpful Report

Hi Gillan, Thank you for your feedback! We’re glad to hear that you were satisfied with the service and delivery. We appreciate your honest thoughts on the Marta bag and understand that its size might be a bit small for your needs. We’re happy you find it well made and a good tan color. Best regards, Faye

“Delighted with my latest purchase, the Lewes cross body bag in chestnut. Lovely design and gorgeous colour. I have bought several bags and have been really happy with all of them.”

Helpful Report

Hi Rosie, Thank you for your lovely review! We’re thrilled to hear that you’re delighted with your Lewes crossbody bag in chestnut and that you’ve been happy with all your previous purchases. We appreciate your continued support! Best wishes, Faye

“Great quality leather bag at reasonable prices. Company very helpful on returned item. Excellent communication”

Helpful Report

Hi Tina, Thank you for your positive feedback! We're glad to hear that you're pleased with the quality of your leather bag and found our prices reasonable. It’s also great to know that you had a good experience with our return process and communication. Warm regards, Faye

“Amazing customer service- I bought a 'cargo holdall for hubby's birthday early July. The holdall was so capacious and had the right number of accessible pockets, I wanted one for our retired weekends away. Alas, out of stock. I sent an email just asking for notification when the item would be restocked as the special offer price was extremely good and was sent a cheerful reply with a link to purchase one. 100% satisfaction. The holdall is of exceptional quality and has a detachable carry strap. The dark brown leather has a texture so will weather little knocks and scratches. Smells divine too. Natural cotton lining is durable, won't fray like man-made linings.”

Helpful Report

Hi Judy, Thank you for your fantastic review! We’re delighted to hear that you had such a positive experience with our customer service and that you’re thrilled with the holdall's quality and features. It’s great to know that it’s perfect for your weekend getaways and that the dark brown leather and natural cotton lining meet your needs. Warmest regards, Faye

Pure Luxuries London is rated 4.9 based on 6,191 reviews