Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,662 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 6th July 2025

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, full of empathy, treated you like you were the only one going through this sad time. Could not fault the Service, all staff were incredibly sympathetic and extremely helpful, such a good plan and has allowed our family to have our own memorial in our own time. Fully recommend Pure Cremation 10/10”

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Posted 1 month ago

We're so glad that our service gave you space to remember your loved one in your own way, in your own time, that’s exactly what it's meant for. Thank you for your trust in us, and for your recommendation. All the very best, Pure Cremation Team

Posted 1 month ago

“Pure Cremations provided an excellent service, Laura was my first point of contact and she kept me informed every step of the way, Laura was incredibly sensitive and compassionate during a very difficult time.”

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Posted 3 hours ago

Thank you for your wonderful feedback, especially for the kind comments about Laura. We are delighted that you felt informed at supported at every step. All the best, Pure Cremation Team

Posted 1 hour ago

“Very happy with the service I received, i couldnt fault how they dealt with my late mother and myself.”

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Posted 15 hours ago

Thank you so much, Chris. We are touched by your positive feedback about the care provided for your family. Kindest regards, Pure Cremation Team

Posted 1 hour ago

“Very happy with the service pure cremation delived .”

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Posted 1 day ago

Thank you so much for your wonderful feedback, Sian. We're delighted that you were happy with the service we provided. Kindest regards, Pure Cremation Team

Posted 1 day ago

“Made the difficult time easier”

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Posted 1 day ago

Thank you for your kind words. It's good to know that we could make a positive difference during this time. Best wishes, Pure Cremation Team

Posted 1 day ago

“Fantastic service they made a very difficult and distressing time a lot more bearable, very friendly and helpful staff”

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Posted 3 days ago

Thank you so much, Donna. It's really good to know that with our help and support, we could make this distressing time a lot more bearable for you. All the best, Pure Cremation Team

Posted 2 days ago

“It took some time for the commital to take place but I am not sure where the fault lay. However, I was most impressed by the level of service received in arranging a cremation. A lady called Christine was most helpful and the ashes were delivered to me in the timeframe stated. I have recommended Pure Cremation since to many people.”

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Posted 3 days ago

Thank you for taking the time to leave a review. We really appreciate your kind feedback about the support provided by Christine and the timely return of the ashes. However, we're sorry to learn that the committal took longer than expected to take place. We will look into the arrangements more closely to better understand your feedback, and any insights will be shared with the relevant team. Kindest regards, Pure Cremation Team

Posted 2 days ago

“As sad as it is I am having to write a review in the first place, I can not fault any aspect of the care compassion and empathy shown by the Team who dealt with my late husbands funeral. I was kept up to date every step of the way and all the staff were so kind and caring.”

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Posted 3 days ago

Thank you for this touching feedback. We truly appreciate you sharing how the team supported you with the loss of your husband. Best wishes, Pure Cremation Team

Posted 2 days ago

“At the worst time you were brilliant. Treating my whole family with respect and treating dad with dignity and respect.”

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Posted 3 days ago

Thank you for your positive feedback. We're truly honoured to have been able to support you and your family. Take care, Pure Cremation Team

Posted 2 days ago

“I found the whole experience very comforting, was kept informed at all times”

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Posted 3 days ago

Thank you for your kind words. It's lovely to know that you felt comforted and informed at all times. Best wishes, Pure Cremation Team

Posted 2 days ago

“Very respectful and helpful From start to finish”

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Posted 4 days ago

Thank you for taking the time to share this positive feedback with us. Best wishes, Pure Cremation Team

Posted 3 days ago

“The whole process was smooth and without drama. The resultant ashes were delivered to our home by a member of Pure Cremation staff with due courtesy and respect. We will celebrate the life of my dear sister in due course without the trauma of a conventional funeral . I know she would approve .”

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Posted 4 days ago

Thank you for taking the time to share your experience. It’s wonderful to hear that you felt the process was smooth and respectful, just as it should be. All the best, Pure Cremation Team

Posted 2 days ago

“My 91 year old auntie informed me of her final wishes, which included what to do when she departs this Earthly plane. She had done her research prior to my meeting with her, and she had selected Pure Cremation for her cremation services. A year later we sadly said our goodbyes, and as requested Pure Cremation was contacted to make necessary arramgements. I flew to England upon her passing and in a few days all the necessary arranegments were in place. The representatives I spoke with were kind and very well spoken, considering the nature of the conversation. All arrangements have been completed and on behalf of my auntie I can say that she/we are very happy with Pure Cremation.”

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Posted 4 days ago

Thank you for sharing your experience, Joann. Your kind words about our team mean so much to us, and we’re glad we could help you navigate this time with care and compassion. All the very best, Pure Cremation Team

Posted 3 days ago

“I was hesitant to begin with but mum and I had discussed so I knew this was her wishes. From the first phone call through to the return of her ashes I felt understood. I was kept informed at every stage and nothing was too much trouble. Very urteous and professional”

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Posted 4 days ago

Thank you for taking the time to share your positive feedback. Knowing that you felt listened to and supported from start to finish is exactly what we hope to provide for every family we care for. Best wishes, Pure Cremation Team

Posted 3 days ago

“Excellent service from start to finish. 5*review, would highly recommend!”

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Posted 4 days ago

Thank you so much for your great feedback. Kindest regards, Pure Cremation Team

Posted 3 days ago

“Can not fault pure cremations. Absolutely brilliant , dealt with my late father with care and expertise.”

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Posted 4 days ago

Thank you for sharing your experience, James. We are so grateful for your positive feedback regarding the care and support provided for your late father. Take care, Pure Cremation Team

Posted 3 days ago

“I would highly recommend pure cremation .my inlaws had both taken out a pure cremation plan earlier this year. We sadly lost my father inlaw in June .from the start pure cremation were friendly and sympathetic they explained what would happen and kept in touch with us at every step .the lady who delivered the ash to us was amazing very kind and made a sad and difficult time easier. Thank you”

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Posted 4 days ago

Thank you so much for your wonderful review. We're pleased that you felt informed at every step and that you found our team friendly and sympathetic. Best wishes, Pure Cremation Team

Posted 3 days ago

“Pure cremation handled everything with my mum’s passing with dignity and respect. From collecting mum to delivering the ashes. The was a delay between of a few weeks prior to committal. Overall a good positive experience that made things easier during bereavement. Thank You”

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Posted 4 days ago

Thank you so much for your kind words and for sharing your experience. We're really pleased that you felt your mum was treated with dignity and respect throughout. We also appreciate your feedback about the time frame for the committal. We’ll look into this and pass on any feedback to the relevant team. Kindest regards, Pure Cremation Team

Posted 3 days ago

“Pure Cremation have just cremated my Dad with them the whole process was sooo easy to do I had a great guy called Matthew who helpped me through the sadness having to do the arragements . and the Urns and sacks was returned to me from another he also showed soo much care”

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Posted 5 days ago

Thank you so much, Tina. It’s lovely to hear that Matthew and the rest of our team were able to guide you with care and compassion through this time. Best wishes, Pure Cremation Team

Posted 3 days ago

“Everything went smoothly and efficient service!”

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Posted 5 days ago

Thank you for taking the time to leave a review. It means a great deal to know our team made a difficult time a little easier for you. All the best, Pure Cremation Team

Posted 3 days ago

“Totally professional, sensitive and empathetic throughout the whole process, recommended without reservation”

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Posted 5 days ago

Thank you so much for your kind words, Alan. We truly appreciate your recognition of our professionalism and empathy during this time. Your recommendation also means a lot to us. Best wishes, Pure Cremation Team

Posted 3 days ago

Pure Cremation is rated 4.8 based on 5,662 reviews