Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,049 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 16th August 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the very first phone call to the final farewell, what pure cremation provided was nothing short of exceptional. During what was an incredibly difficult and emotional time for our family, every member of your team treated us with genuine compassion, dignity, and respect. Their professionalism was evident throughout the entire process, yet it was their kindness and understanding that truly stood out. They guided us through every step with patience, answered all of our questions, and ensured that every detail was handled with the utmost care. We are deeply grateful for the support, empathy, and professionalism shown during such a challenging time. I would wholeheartedly recommend this cremation service to anyone seeking a caring, trustworthy, and highly professional team to help them say goodbye to a loved one with dignity and grace.”

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Posted 2 months ago

Thank you for your thoughtful feedback. It’s truly meaningful to read that the team were able to bring compassion, dignity, and reassurance during such a difficult time for your family. We’re especially glad that their kindness and patience stood out while guiding you through each step and making sure everything was handled with care. Kind regards, Pure Team

Posted 2 months ago

“Very pleased kept us up-to-date what was going on can highly recommend pure cremation”

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Posted 33 minutes ago

“Im so glad we chose pure cremation they were so helpful during the whole process and phoned me to update each step”

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Posted 3 hours ago

“Everything Pure Cremation said they would do was done on time and very profressionally - an excellent service.May I also take this opportunity to thank all the staff on their excellent caring service after my wife"s death.”

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Posted 3 hours ago

“Having a pure cremation was our loved one’s wishes, Very respectful & dignified, Great communication from start to finish, Now our loved one is back with us to celebrate their life as they wished, Very professional throughout, giving us as a family peace of mind, We Thankyou for all your kindness x”

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Posted 3 hours ago

“Pure Cremation was a delight to encounter, from the initial first phone call, to the delivering of my Kate wife's ashes. Professional,curtious,very sympathetic, and a listening ear.”

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Posted 4 hours ago

“I would just like to say to anyone who is interested in getting Pure Cremation please do so as they take care of everything for you and they are so kind and understanding.”

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Posted 5 hours ago

“I'm glad I chose pure Cremation to take care of my mums Cremation,everything was made easy for me,they were constantly in touch through every stage,there sympathy and professionalism made this very sad time a little easier...thank you pure Cremation.”

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Posted 6 hours ago

“Pure Cremation were excellent handling our Dads passing a few weeks ago..We was always informed with the procedures.”

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Posted 6 hours ago

“Pure cremation dealt with my moms passing. She was in a hospice her last 2 days but from start to finish the communication and empathy from this company was outstanding. Couldn't find any fault from price to hand delivery of ashes. My dad has a plan too and the relief knowing it all runs smoothly at such and emotional and tragic time is one less worry. Thank you for treating mom with dignity and keeping us informed every step off the way back home.”

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Posted 6 hours ago

“Absolute great company to deal with made everything clear and very understanding thanks again”

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Posted 7 hours ago

“Very good service. Kept in touch throughout whole ongoing situation. Very caring and lots empathy. Brilliant.”

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Posted 7 hours ago

“I have to say, the service I received from Pure Cremation was amazing. I felt very supported and the communication was excellent and you get a dedicated person to deal with. I highly recommend using their services”

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Posted 7 hours ago

“My experience with Pure Cremation has been genuinely excellent from start to finish. Every member of staff I dealt with was kind, patient, and highly professional, making a difficult situation far easier to manage. They explained each step clearly, without any pressure, and made sure I understood exactly what would happen next. Communication was outstanding — I was kept informed throughout the entire process, and nothing ever felt rushed. The team showed real empathy and respect, treating both me and my loved one with dignity. When it came to the practical side, everything was handled smoothly and efficiently, giving me complete peace of mind. Pure Cremation delivered a service that was simple, transparent, and reassuring, exactly what I needed at a stressful time. Based on my dealings with them, I would confidently recommend Pure Cremation to anyone looking for a compassionate, no‑fuss alternative to a traditional funeral.”

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Posted 8 hours ago

“Excellent service from beginning to end communication 100% and I could not believe the price was so affordable….”

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Posted 8 hours ago

“I cannot recommend Pure Cremation highly enough. From start to finish, they were absolutely excellent. The entire process was handled with genuine compassion and understanding, which meant everything during such a painful time. What really stood out was how they kept me informed throughout every step. I never felt left in the dark or uncertain about what was happening. When my mum's ashes were ready, they communicated clearly about the delivery, and everything arrived exactly as promised. The care and professionalism they showed made an unbearable situation just a little more bearable. If you're looking for a cremation service that treats your loved one with dignity and treats you with respect and kindness, Pure Cremation is the company to choose. Thank you for making this process as smooth as it could possibly be.”

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Posted 9 hours ago

“Very pleased with the way pure. Cremations looked after my wife Joan.Vety understanding and thoughtful.”

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Posted 11 hours ago

“The service and attention to detail was impeccable and with all that I dealt with. I am going to use Pure Cremation for my end of life; I have not really given this subject matter much thought but will be glad to complete this task with a team that genuinely care.”

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Posted 12 hours ago

“Excellent service from start to finish. Thank you. I would recommend to anyone who wants a fuss free funeral.”

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Posted 21 hours ago

“Very approachable, great empathy and excellent service.”

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Posted 1 day ago

“No frills but a service carried out with respect and dignity from beginning to end. Exactly what we wanted and reasonably priced too. Thank you for keeping us informed as to where Dad was and for the sensitive handing over of his ashes to Mum. She was overwhelmed by how kind the lady was. Thanks again, we will definitely recommend your services to others.”

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Posted 1 day ago

Pure Cremation is rated 4.9 based on 8,049 reviews