Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,501 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 22nd June 2025

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, full of empathy, treated you like you were the only one going through this sad time. Could not fault the Service, all staff were incredibly sympathetic and extremely helpful, such a good plan and has allowed our family to have our own memorial in our own time. Fully recommend Pure Cremation 10/10”

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Posted 1 week ago

We're so glad that our service gave you space to remember your loved one in your own way, in your own time, that’s exactly what it's meant for. Thank you for your trust in us, and for your recommendation. All the very best, Pure Cremation Team

Posted 1 week ago

“My mother wanted a simple farewell and Pure Cremation offered that. Reasonable price and excellent and efficient service. Cannot fault anything. We were able to attend the crematorium in a small room with flowers, music and photos and we could have up to 12 people to say goodbye. I would recommend Pure Cremation if you want something simple for a small family”

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Posted 53 minutes ago

“From the beginning to the end, Pure Cremation made a testing time easier, with courtesy and dignity from start to finish.”

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Posted 18 hours ago

Thank you so much. We're so pleased that we could bring some comfort during such a challenging time. Your kind words truly mean a lot to us. All the best, Pure Cremation Team

Posted 14 hours ago

“Very good service. Kind, dedicated people. All went smoothly. Well informed about cremation, and kind man retyrned Ashes.”

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Posted 20 hours ago

Thank you for your kind words. Your feedback is so important to us, and it's good to know that you found our team to be kind and dedicated. Best wishes, Pure Cremation Team

Posted 14 hours ago

“Very pleased with everything. How kind and understanding on the phone and kept in contact and kept me informed with everything.”

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Posted 22 hours ago

Thank you for your wonderful feedback, Jade. We’re so glad to hear that our team was kind and understanding during such a challenging time. Keeping you informed is important to us, and we appreciate your kind words about our communication. Take care, Pure Cremation Team

Posted 20 hours ago

“Company is so professional I’ve used the company for both my mum and dad would highly recommend. There kind caring people that work there and make it so easy and there empathy is amazing from start to finish .”

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Posted 1 day ago

Thank you for your recommendation and for recognising the compassion of our team, it's exactly the kind of support we aim to offer. We're so glad we could make things easier for you when it mattered most. All the best, Pure Cremation Team

Posted 20 hours ago

“Excellent customer service at a difficult time. Spoke to the same lady throughout. She Kept us up to date on what was happening and Mums ashes were returned quickly by appointment. Thank you very much”

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Posted 1 day ago

Thank you for your lovely feedback. We’re so pleased you felt supported throughout, and that having one consistent point of contact made things a little easier. Kindest regards, Pure Cremation Team

Posted 20 hours ago

“From the moment my darling husband died, the team at, Pure were kind, sympathetic and helpfully informative. They kept me informed each step of the way until he was brought back to me by a lovely young lady. Utmost kindness and respect all through a very though time. Many many thanks from myself and my family.”

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Posted 1 day ago

Thank you for sharing such a moving review. It means a great deal to know that our team could offer kindness, clarity, and respect throughout such a painful time. Your appreciation will be shared with everyone involved, especially the person who returned your husband home. Best wishes, Pure Cremation Team

Posted 20 hours ago

“Excellent service, very helpful throughout the process, would highly recommend.”

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Posted 1 day ago

Thank you for your positive review. Your feedback and recommendations are greatly appreciated. Kindest regards, Pure Cremation Team

Posted 1 day ago

“All staff were absolutely magnificent in dealing with us over our sons death, very supportive, sensative and a pleasure to speak with”

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Posted 1 day ago

Thank you for your wonderful review. It's good to know you found our team sensitive and easy to talk to. Best wishes, Pure Cremation Team

Posted 1 day ago

“Everything went very smooth, pure cremations were very respectful. Wonderful they way they delivered my husband home.goid to have him back.”

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Posted 2 days ago

Thank you for your kind words, Celia. We're so pleased that everything went smoothly and that you felt respected and supported throughout. Take care, Pure Cremation Team

Posted 1 day ago

“Excellent”

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Posted 2 days ago

Thank you for your positive feedback, Jean! Best wishes, Pure Cremation Team

Posted 1 day ago

“EXCELLENT SERVICE VERY SYMPATHETIC AND UNDERSTANDING ALSO VERY AFFORDABLE WILL DEFINITELY BE RECOMMENDING TO FAMILY AND FRIENDS.”

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Posted 2 days ago

Thank you for your positive feedback. It's so good to know that you found our team's support to be sympathetic and understanding. Your recommendations to family and friends are also really appreciated. Best wishes, Pure Cremation Team

Posted 1 day ago

“Thanks for taking care of my brother so compassionately, and very helpful and updated me through the whole process”

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Posted 2 days ago

Thank you for your heartfelt review. We are grateful that we could support you and your family during this time. All the best, Pure Cremation Team

Posted 1 day ago

“I found Pure Cremation to be very professional and caring. They kept in touch when they said they would which is important at times such as these. I would recommend them.”

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Posted 2 days ago

Thank you for your kind words. We're really pleased to know you felt supported and that our team kept in touch just as promised. We understand that this can make all the difference during this time. Best wishes, Pure Cremation Team

Posted 1 day ago

“Excellent caring service. I lost both my parents within 20 days of each other and they helped me so much”

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Posted 2 days ago

Thank you for sharing your experience of our care. We understand how losing both your parents so close together was so incredibly hard, and we’re truly honoured to have been able to support you through this time. Your words mean a lot to all of us here. All the very best, Pure Cremation Team

Posted 1 day ago

“Dealt with in a really professional and sympathetic manor”

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Posted 2 days ago

Thank you so much, Martin. Your words mean a great deal to our entire team. Take care, Pure Cremation Team

Posted 1 day ago

“Brilliant service throughout. All the members of the team that I dealt with were so kind and thoughtful. Highly recommend.”

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Posted 2 days ago

Thank you for taking the time to share your feedback. It's great to know that you felt cared for by our lovely team. Best wishes, Pure Cremation Team

Posted 1 day ago

“Very good service”

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Posted 2 days ago

Thank you for this great feedback. Kindest regards, Pure Cremation Team

Posted 1 day ago

“The service and advice we recieved from our first phone call and enquiry to the end from pure cremation was first class. The staff we dealt with where freindly, empathetic and always helpful, they were at all times excellent.”

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Posted 2 days ago

Thank you so much for your wonderful review, Stuart. We are delighted that you found our service to be first class. It’s great to know that you felt supported throughout the process. Kindest regards, Pure Cremation Team

Posted 1 day ago

“The team were all lovely and professional explained everything really clearly so I knew what was happening. Which reassured me in such sad circumstances. My uncle was returned hand delivered and Helen who bought him home was very compassionate and explained everything in the bag and I thank you for your assistance and this time.”

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Posted 2 days ago

Thank you for your kind words. We're so pleased to know you felt reassured and supported throughout, and that everything was clearly explained along the way. Helen will be especially touched to know her compassion made a difference when returning your uncle home. It was our privilege to be there for you, and we truly appreciate you taking the time to share your experience. Kindest regards, Pure Cremation Team

Posted 1 day ago

Pure Cremation is rated 4.8 based on 5,501 reviews