Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 5,070 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 20th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband chose pure cremation when we found out that his cancer had become untreatable. He wanted me to worry as little as possible about things that needed doing so I could concentrate on our young family and on a celebration of life rather than a funeral. The day he was cremated was hard because I wasn’t there and I thought I was regretting the decision but have to say that having him back home with us now and all of the care that was taken in the way everything was dealt with by the team, really did make a huge difference to our family. I know that everything went exactly how Anthony would have wanted it to go and that he gave us the gift of time together to get our heads around this new life we have to live without him. He was still thinking of us the whole time and I know that when my time comes, I want the same for me. I want my girls to have as little stress as possible too so they can support each other. I lost my mum much younger than expected and the difference in stress levels between planning her funeral and my husbands were just massive. I have been able to use that time to care for our children and help them to navigate this horrible time rather than having to take them to meetings and places they wouldn’t feel comfortable being at. I know he was cared for and looked after, right until the end and now we can concentrate on remembering him as the beautiful man he was. Thank you for everything.”

Pure Cremation 5 star review on 20th July 2024

Helpful Report

Posted 9 months ago

Thank you for sharing your touching story with us. We are deeply moved by your words and honoured that we could help fulfil Anthony's wishes during such a challenging time. It’s heartening to know that our care and support provided you with some relief and allowed you to focus on your family and the celebration of Anthony's life. Best wishes, Pure Cremation Team

Posted 9 months ago

“Pure cremation was everything l wanted for my husband i could not have asked for a more caring company thank you x”

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Posted 9 hours ago

“Not happy with the way we were treated and that David came home in a plastic tub”

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Posted 10 hours ago

“Good process from start to finish hassle free”

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Posted 12 hours ago

“A very good very quick”

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Posted 13 hours ago

“We appreciate the team as they were respectful towards my husbands wishes and the families! Very respectful and welcoming, I will be having you hold my funeral. Hats off to Lyndsey. Thank you for everything from all the Jones Family”

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Posted 15 hours ago

“You were amazing the way kept me updated and the lovely care you gave sarah and how she was returned back to me thought was lovely and the urn she in so beautiful never expected anything like that so thankyou ftom the bottom of my heart for looking after my wife and me .IKnow I will be in fantastic care when it's my turn”

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Posted 16 hours ago

“Pure cremation has been fantastic from start to finish during the most difficult time. Fantastic service from everyone I delt with”

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Posted 17 hours ago

“Everyone I dealt with at Pure Cremation, were respectful, kind and professional. Would totally recommend the company”

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Posted 17 hours ago

“Amazing Service, from my initial phone call to my mums ashes being returned, Pure Cremation have phoned and emailed me with updates. The way they have conducted themselves is with utter professionalism.”

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Posted 18 hours ago

“You couldn’t ask for a more professional and personal service from start to finish! Very impressed indeed! Julie, MK”

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Posted 18 hours ago

“Friendly caring staff great easy swift service would highly recommend. Thank you for making a difficult time so much easier.”

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Posted 18 hours ago

“Financially economical, no pressure, no fuss, private, perfect in every way. Booking my journey with you, thanks for everything.”

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Posted 19 hours ago

“Good service from start to finish. Respectful and efficient.”

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Posted 20 hours ago

Thank you for your kind words. We're so glad to hear that you found our service respectful and efficient from start to finish. Kindest regards, Pure Cremation Team

Posted 19 hours ago

“Duriing an overwhelming and very difficult time it was a straightforward process. All the staff I spoke to were extremely helpful, kind and respectful. I am planning to take out a policy for myself.”

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Posted 22 hours ago

Thank you for taking the time to share your experience with us. Our team is committed to providing compassionate support, and it means a lot to us that you felt guided and cared for. All the very best, Pure Cremation Team

Posted 19 hours ago

“From initial call to the return of my dad’s ashes I couldn’t have asked for a more caring company to deal with. Thanks for making this whole situation that bit less stressful.”

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Posted 22 hours ago

Thank you for your heartfelt review, Stephen. We’re truly grateful for your kind words and five-star rating of our service. Best wishes, Pure Cremation Team

Posted 19 hours ago

“A very easy process to sort out arranging my mothers Cremation. The guidance from Nichomas Webb, who was so curitous & kind made this less painfull than it could have been. The information was consise and straightforward. It was cost effective too.”

Helpful Report

Posted 1 day ago

Thank you so much for sharing your experience. We always aim to make the process as simple and compassionate as possible, and your kind words mean a great deal to us. Best wishes, Pure Cremation Team

Posted 19 hours ago

“Sadly my dad passed away a few weeks ago. He had already sorted out a pure cremation plan. As his next of kin, I didn’t know what to expect. I would just like to thank all the staff from the people I have spoken with on the phone, the amazing gentlemen ( explained every step and were so respectful to my dad) that came for him, and the lovely lady Nicola who safely brought him back to me. Your empathy, consideration and kindness will not be forgotten. Thank you!”

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Posted 1 day ago

We are so deeply sorry for your loss, Sarah. Thank you for sharing such heartfelt words with us about the support you received from our team. Best wishes, Pure Cremation Team

Posted 19 hours ago

“They do everything they say they'll do. They keep in touch, answer the phone every time and talk about your loved one as if they were friends of the family. There wasn't one occasion where I had correct anything.”

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Posted 1 day ago

Thank you so much for your touching feedback. Our team always aims to treat every family—and every individual we care for—with the same respect and compassion we would wish for our own loved ones, and it's wonderful to know that you felt truly cared for. Best wishes, Pure Cremation Team

Posted 19 hours ago

“Very good service with a lot if communication and support thankyou I've recommended this service to my sister in law for her parents”

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Posted 1 day ago

Thank you so much for your kind words and recommendation. We're pleased to hear that you felt supported and well-informed throughout. Best wishes, Pure Cremation Team

Posted 20 hours ago

“Very good service, easy to communicate with, and professional service, but rather let down at the end by the " urn " so called which resembles a plastic box used for corn flakes.”

Helpful Report

Posted 1 day ago

Thank you for your feedback and for your kind comments about our service. We’re sorry to learn that the ashes container did not meet your expectations. We have carefully chosen the container for its strength, environmental credentials, and its ability to securely hold our unique ceramic identity disc. However, we completely understand that preferences can vary, and every family is welcome to send us an alternative urn—we’re always happy to place the ashes in a container of your choice prior to return. Your comments are appreciated and will be taken on board. Kindest regards, Pure Cremation Team

Posted 20 hours ago

Pure Cremation is rated 4.8 based on 5,070 reviews