Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 5,103 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 20th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband chose pure cremation when we found out that his cancer had become untreatable. He wanted me to worry as little as possible about things that needed doing so I could concentrate on our young family and on a celebration of life rather than a funeral. The day he was cremated was hard because I wasn’t there and I thought I was regretting the decision but have to say that having him back home with us now and all of the care that was taken in the way everything was dealt with by the team, really did make a huge difference to our family. I know that everything went exactly how Anthony would have wanted it to go and that he gave us the gift of time together to get our heads around this new life we have to live without him. He was still thinking of us the whole time and I know that when my time comes, I want the same for me. I want my girls to have as little stress as possible too so they can support each other. I lost my mum much younger than expected and the difference in stress levels between planning her funeral and my husbands were just massive. I have been able to use that time to care for our children and help them to navigate this horrible time rather than having to take them to meetings and places they wouldn’t feel comfortable being at. I know he was cared for and looked after, right until the end and now we can concentrate on remembering him as the beautiful man he was. Thank you for everything.”

Pure Cremation 5 star review on 20th July 2024

Helpful Report

Posted 9 months ago

Thank you for sharing your touching story with us. We are deeply moved by your words and honoured that we could help fulfil Anthony's wishes during such a challenging time. It’s heartening to know that our care and support provided you with some relief and allowed you to focus on your family and the celebration of Anthony's life. Best wishes, Pure Cremation Team

Posted 9 months ago

“Pure Cremation supplied a professional and efficient service and were caring every step of the way.”

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Posted 43 minutes ago

“From the first telephone call to the return of my sisters ashes you were perfect . I was totally impressed with the care you gave my sister and the whole family . Lisa Tipton - one of your staff kept intouch with me throughout - this gave me a go to person . Well done all of you ! Thankyou”

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Posted 2 hours ago

“I found the service exceptional. I was treated with kindness and understanding.. Pure cremations procedures were clearly explained so I was fully aware of the sequence of events leading up to the cremation and given sensative options regarding recept or disposal of the ashes.”

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Posted 15 hours ago

“excellent compassioate service , i only wish that they gave a choice of ashes erns.”

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Posted 17 hours ago

“I can’t thanks Pure Cremation enough. From the start they were so helpful and on the day of my mother’s passing it took just one call. The lady who answered the phone had to check for a vehicle location and took less than ten minutes to call me back with a time that someone would be with me. The team arrived on time and were so supportive and respectful. Throughout the whole process nothing was too much. On the day that I had the ashes back, again they kept in contact with a time update and the lady who give the ashes was caring and respectful. Thank you Pure Cremation.”

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Posted 17 hours ago

“My mum wanted pure cremation and I would highly recommend the service. Everyone is spoke too was informative, comforting and respectful. They were informative and helpful.”

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Posted 19 hours ago

“Sadly my mother in law passed away and to help my wife I took responsibility to liaise with the pure cremation team The service received was empathetic honest and very informative We were phoned every step of the way to let us know what was happening or about to happen I can’t thank them enough especially Gail Brunton who made what could have been a very difficult time as easy as possible. We have both been so impressed that we are also signing up as this is now what we want too when the time comes Thank you to everyone”

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Posted 19 hours ago

“Perfect from start to finish - great service / price/ attitude & communication . I would highly recommend - thank you all”

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Posted 19 hours ago

“I think this was so well done for my husband David and so much respect to him and consideration to me I would recommend them to all my friends Kind Regards Monica Hayden”

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Posted 20 hours ago

“I was totally impressed with the service I received. Pure cremation phoned and kept me updated every step of the way, their representative explained the entire process and was available to answer any questions.”

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Posted 20 hours ago

“The service and staff were amazing I was so touched the way they looked after my mother while in their care.”

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Posted 20 hours ago

“Julia was my initial point of contact. She was extremely friendly, empathetic and knowledgeable. She remained patient and kind throughout my dealings with PC. This is my 2nd experience and again I found PC to be extremely helpful, professional and supportive with me. Pat was the fabulous individual who returned mum's ashes. So lovely, very experienced, happy to answer Qs and make suggestions. She was lovely to have in my home. 100% recommend Pure Cremation. They really do make an emotionally difficult time, much easier interms of communication and expectations.”

Helpful Report

Posted 23 hours ago

“Pure dealt with my husbands cremation in December 2024, so I didn’t hesitate having them handle the care and cremation of my mother in April 2025. From our first conversation, to bringing the Ashes home, every aspect was with care and efficiency.”

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Posted 1 day ago

“What a lovely company this is, very efficient and dealt with everything sympathetically, thank you 🙏🏻”

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Posted 1 day ago

“Pure cremation made everything so much easier. Very respectful. Treated with dignity and the ashes were hand delivered from England to Scotland”

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Posted 1 day ago

“I was extremely pleased with service I received by Pure Cremation handling my husband death. Professional, cuteous, and very helpful. Thank you Julia, wife 😊”

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Posted 1 day ago

“When it was time to make the call I was really happy in the manner that the delicate situation was handled The team at pure cremation were so helpful and reassuring in all matters I was kept informed all the way and nothing was beyond them I can't thank them enough for what they have done to make it as simple as possible”

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Posted 1 day ago

“Very efficient service, everyone I spoke to was very kind and caring. We had a wonderful celebration of Mums life, which is what she wanted. Would recommend to anyone.”

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Posted 1 day ago

“Simple yet thoughtful and caring”

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Posted 1 day ago

“From the very Beginning of Penelope's Cremation Pure Cremation were ahead throughout the proceedings. I've nothing but praise for your Company. So carry on doing what you do best, looking after all concerned. Best Wishes Patrick and Deborah (Good Neighbours)”

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Posted 1 day ago

Pure Cremation is rated 4.8 based on 5,103 reviews