Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,497 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 22nd June 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, full of empathy, treated you like you were the only one going through this sad time. Could not fault the Service, all staff were incredibly sympathetic and extremely helpful, such a good plan and has allowed our family to have our own memorial in our own time. Fully recommend Pure Cremation 10/10”

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Posted 1 week ago

We're so glad that our service gave you space to remember your loved one in your own way, in your own time, that’s exactly what it's meant for. Thank you for your trust in us, and for your recommendation. All the very best, Pure Cremation Team

Posted 1 week ago

“Company is so professional I’ve used the company for both my mum and dad would highly recommend. There kind caring people that work there and make it so easy and there empathy is amazing from start to finish .”

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Posted 11 hours ago

“Excellent customer service at a difficult time. Spoke to the same lady throughout. She Kept us up to date on what was happening and Mums ashes were returned quickly by appointment. Thank you very much”

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Posted 12 hours ago

“From the moment my darling husband died, the team at, Pure were kind, sympathetic and helpfully informative. They kept me informed each step of the way until he was brought back to me by a lovely young lady. Utmost kindness and respect all through a very though time. Many many thanks from myself and my family.”

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Posted 15 hours ago

“Excellent service, very helpful throughout the process, would highly recommend.”

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Posted 16 hours ago

Thank you for your positive review. Your feedback and recommendations are greatly appreciated. Kindest regards, Pure Cremation Team

Posted 15 hours ago

“All staff were absolutely magnificent in dealing with us over our sons death, very supportive, sensative and a pleasure to speak with”

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Posted 18 hours ago

Thank you for your wonderful review. It's good to know you found our team sensitive and easy to talk to. Best wishes, Pure Cremation Team

Posted 15 hours ago

“Everything went very smooth, pure cremations were very respectful. Wonderful they way they delivered my husband home.goid to have him back.”

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Posted 1 day ago

Thank you for your kind words, Celia. We're so pleased that everything went smoothly and that you felt respected and supported throughout. Take care, Pure Cremation Team

Posted 15 hours ago

“Excellent”

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Posted 1 day ago

Thank you for your positive feedback, Jean! Best wishes, Pure Cremation Team

Posted 15 hours ago

“EXCELLENT SERVICE VERY SYMPATHETIC AND UNDERSTANDING ALSO VERY AFFORDABLE WILL DEFINITELY BE RECOMMENDING TO FAMILY AND FRIENDS.”

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Posted 1 day ago

Thank you for your positive feedback. It's so good to know that you found our team's support to be sympathetic and understanding. Your recommendations to family and friends are also really appreciated. Best wishes, Pure Cremation Team

Posted 15 hours ago

“Thanks for taking care of my brother so compassionately, and very helpful and updated me through the whole process”

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Posted 1 day ago

Thank you for your heartfelt review. We are grateful that we could support you and your family during this time. All the best, Pure Cremation Team

Posted 15 hours ago

“I found Pure Cremation to be very professional and caring. They kept in touch when they said they would which is important at times such as these. I would recommend them.”

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Posted 1 day ago

Thank you for your kind words. We're really pleased to know you felt supported and that our team kept in touch just as promised. We understand that this can make all the difference during this time. Best wishes, Pure Cremation Team

Posted 15 hours ago

“Excellent caring service. I lost both my parents within 20 days of each other and they helped me so much”

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Posted 1 day ago

Thank you for sharing your experience of our care. We understand how losing both your parents so close together was so incredibly hard, and we’re truly honoured to have been able to support you through this time. Your words mean a lot to all of us here. All the very best, Pure Cremation Team

Posted 15 hours ago

“Dealt with in a really professional and sympathetic manor”

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Posted 1 day ago

Thank you so much, Martin. Your words mean a great deal to our entire team. Take care, Pure Cremation Team

Posted 15 hours ago

“Brilliant service throughout. All the members of the team that I dealt with were so kind and thoughtful. Highly recommend.”

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Posted 1 day ago

Thank you for taking the time to share your feedback. It's great to know that you felt cared for by our lovely team. Best wishes, Pure Cremation Team

Posted 15 hours ago

“Very good service”

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Posted 1 day ago

Thank you for this great feedback. Kindest regards, Pure Cremation Team

Posted 15 hours ago

“The service and advice we recieved from our first phone call and enquiry to the end from pure cremation was first class. The staff we dealt with where freindly, empathetic and always helpful, they were at all times excellent.”

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Posted 1 day ago

Thank you so much for your wonderful review, Stuart. We are delighted that you found our service to be first class. It’s great to know that you felt supported throughout the process. Kindest regards, Pure Cremation Team

Posted 15 hours ago

“The team were all lovely and professional explained everything really clearly so I knew what was happening. Which reassured me in such sad circumstances. My uncle was returned hand delivered and Helen who bought him home was very compassionate and explained everything in the bag and I thank you for your assistance and this time.”

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Posted 1 day ago

Thank you for your kind words. We're so pleased to know you felt reassured and supported throughout, and that everything was clearly explained along the way. Helen will be especially touched to know her compassion made a difference when returning your uncle home. It was our privilege to be there for you, and we truly appreciate you taking the time to share your experience. Kindest regards, Pure Cremation Team

Posted 15 hours ago

“Very professional caring and understanding. They made dealing with a difficult time that little bit easier. Supportive and knowledgeable and very respectful. Many thanks.”

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Posted 1 day ago

Thank you for your fantastic feedback. It's wonderful to know that our support helped make a difficult time that little bit easier for you. Best wishes, Pure Cremation Team

Posted 15 hours ago

“From the very start Pure Cremation have acted professionally and have been very caring. They have kept in touch regularly. Every step been made very easy with their guidance and nothing has been too much trouble. My husband and I have been so impressed that we intend to take out plans for ourselves. This is to save our sons the expense and trouble at what is a very emotional time. We feel that my mother was treated with dignity and respect by their service.”

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Posted 1 day ago

Thank you for such an amazing review. We're truly honoured to have supported you through your mum’s arrangements and to know that you felt she was treated with the dignity and respect she deserved. It’s especially meaningful to learn that the experience gave you and your husband the confidence to make your own plans with us. Take care, Pure Cremation Team

Posted 15 hours ago

“We dealt with lyndsey on the phone and she couldn't have been more conciderent of out feelings. An amazing service proved by all. Mum was well looked after and informed us every step of the way.”

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Posted 1 day ago

Thank you for your kind words. We’re so pleased that Lyndsey offered the care and consideration you needed, and that you felt well-informed and supported throughout. Your feedback truly means a lot to us and will be shared with the whole team. Best wishes, Pure Cremation Team

Posted 15 hours ago

“Found the staff to be very respectful and were a great help.”

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Posted 2 days ago

Thank you for this positive feedback, it means the world to us. All the best, Pure Cremation Team

Posted 15 hours ago

Pure Cremation is rated 4.8 based on 5,497 reviews