Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 5,074 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 20th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband chose pure cremation when we found out that his cancer had become untreatable. He wanted me to worry as little as possible about things that needed doing so I could concentrate on our young family and on a celebration of life rather than a funeral. The day he was cremated was hard because I wasn’t there and I thought I was regretting the decision but have to say that having him back home with us now and all of the care that was taken in the way everything was dealt with by the team, really did make a huge difference to our family. I know that everything went exactly how Anthony would have wanted it to go and that he gave us the gift of time together to get our heads around this new life we have to live without him. He was still thinking of us the whole time and I know that when my time comes, I want the same for me. I want my girls to have as little stress as possible too so they can support each other. I lost my mum much younger than expected and the difference in stress levels between planning her funeral and my husbands were just massive. I have been able to use that time to care for our children and help them to navigate this horrible time rather than having to take them to meetings and places they wouldn’t feel comfortable being at. I know he was cared for and looked after, right until the end and now we can concentrate on remembering him as the beautiful man he was. Thank you for everything.”

Pure Cremation 5 star review on 20th July 2024

Helpful Report

Posted 9 months ago

Thank you for sharing your touching story with us. We are deeply moved by your words and honoured that we could help fulfil Anthony's wishes during such a challenging time. It’s heartening to know that our care and support provided you with some relief and allowed you to focus on your family and the celebration of Anthony's life. Best wishes, Pure Cremation Team

Posted 9 months ago

“All the worry was taken away from me. They respectfully took my loved one into their care and continually kept me informed every step of the way until the ashes were returned to me. The gentleman who came to me was very kind and considerate even asking if i will be alright when he left.”

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Posted 20 minutes ago

“From start to finish we received the most amazing service. Highly recommend pure cremation .. Thank you SO much.”

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Posted 5 hours ago

Thank you so much, Cheryl, for your wonderful feedback. It's great to know you received such amazing service at every step, and your recommendation means the world to us. Kindest regards, Pure Cremation Team

Posted 4 hours ago

“Very sympathetic friendly and efficient”

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Posted 6 hours ago

Thank you for your kind feedback. It truly means a lot to our entire team. All the best, Pure Cremation Team

Posted 4 hours ago

“it was a pleasure choosing pure cremation it was very easy task as we didnt have a payment plan in the first place and the reps told me what was happening along the way and the delivering the ashes back to me was nice but is was a shame that rich didnt have enought time with me”

Helpful Report

Posted 11 hours ago

Thank you so much for sharing your experience. We’re glad to hear that choosing Pure Cremation was a straightforward process for you and that you felt well-informed throughout. We're also pleased that the return of the ashes was handled with care. We’re sorry that Rich didn’t have more time with you—your feedback is important, and we’ll certainly pass it on to the team. Thank you again for trusting us during such a sensitive time. Kindest regards, Pure Cremation Team

Posted 7 hours ago

“Pure cremation was everything l wanted for my husband i could not have asked for a more caring company thank you x”

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Posted 21 hours ago

Thank you so much for your lovely words. From all of us at Pure Cremation, thank you for letting us care for you both during such an important time. Kind regards, Pure Cremation Team

Posted 7 hours ago

“Not happy with the way we were treated and that David came home in a plastic tub”

Helpful Report

Posted 21 hours ago

Thank you for taking the time to leave a review. We are concerned to learn of your experience. A senior manager will review the arrangements in detail and will be in contact directly to discuss this with you. We also greatly appreciate your feedback regarding our urn. We've thoughtfully selected an ashes container that’s both strong and environmentally friendly, and designed not only to hold our unique ceramic identity disc, but also to make scattering or transferring the ashes into another urn as easy as possible. However, we understand that families may have their own personal preferences. Your feedback is greatly appreciated and we will take this feedback on board. If there is anything we can do in the meantime, please call us directly on 0800 033 7737. Kind regards, Pure Cremation Team

Posted 8 hours ago

“Good process from start to finish hassle free”

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Posted 23 hours ago

Thank you for your wonderful review. Best wishes, Pure Cremation Team

Posted 7 hours ago

“A very good very quick”

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Posted 1 day ago

Thank you so much for your positive feedback. Take care, Pure Cremation Team

Posted 7 hours ago

“We appreciate the team as they were respectful towards my husbands wishes and the families! Very respectful and welcoming, I will be having you hold my funeral. Hats off to Lyndsey. Thank you for everything from all the Jones Family”

Helpful Report

Posted 1 day ago

Thank you so much, Pamela, for your heartfelt feedback. Lyndsey will be thrilled to know her efforts made a difference to your family. Best wishes, Pure Cremation Team

Posted 7 hours ago

“You were amazing the way kept me updated and the lovely care you gave sarah and how she was returned back to me thought was lovely and the urn she in so beautiful never expected anything like that so thankyou ftom the bottom of my heart for looking after my wife and me .IKnow I will be in fantastic care when it's my turn”

Helpful Report

Posted 1 day ago

Thank you for taking the time to share your experience. We're truly honoured to have been able to care for Sarah and support you. It's really good to know that the updates and care provided exceeded your expectations. Kindest regards, Pure Cremation Team

Posted 7 hours ago

“Pure cremation has been fantastic from start to finish during the most difficult time. Fantastic service from everyone I delt with”

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Posted 1 day ago

Thank you, Julie, for your wonderful review. It's great to know that our team provided you with fantastic service during this time. Best wishes, Pure Cremation Team

Posted 8 hours ago

“Everyone I dealt with at Pure Cremation, were respectful, kind and professional. Would totally recommend the company”

Helpful Report

Posted 1 day ago

Thank you for sharing your experience with us. We're delighted to know that everyone you dealt with at Pure Cremation treated you with the care and respect you needed. Your recommendation truly means a lot to us, and we’re grateful to have been able to support you and your family. Kind regards, Pure Cremation Team

Posted 8 hours ago

“Amazing Service, from my initial phone call to my mums ashes being returned, Pure Cremation have phoned and emailed me with updates. The way they have conducted themselves is with utter professionalism.”

Helpful Report

Posted 1 day ago

Thank you so much for your review. It means a lot to know that you felt well-informed and cared for throughout, and that our professionalism gave you confidence at every step. Take care, Pure Cremation Team

Posted 8 hours ago

“You couldn’t ask for a more professional and personal service from start to finish! Very impressed indeed! Julie, MK”

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Posted 1 day ago

Thank you for your positive feedback. We're pleased that you felt the service was both professional and personal from beginning to end. All the very best, Pure Cremation Team

Posted 8 hours ago

“Friendly caring staff great easy swift service would highly recommend. Thank you for making a difficult time so much easier.”

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Posted 1 day ago

Thank you for your lovely words. It really means a lot to know you felt supported, and we truly appreciate your recommendation. Kindest regards, Pure Cremation Team

Posted 8 hours ago

“Financially economical, no pressure, no fuss, private, perfect in every way. Booking my journey with you, thanks for everything.”

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Posted 1 day ago

Thank you so much—that really means a lot to us. We're so glad everything felt right for your loved one, and you are now considering making your own arrangements with us. Best wishes, Pure Cremation Team

Posted 8 hours ago

“Good service from start to finish. Respectful and efficient.”

Helpful Report

Posted 1 day ago

Thank you for your kind words. We're so glad to hear that you found our service respectful and efficient from start to finish. Kindest regards, Pure Cremation Team

Posted 1 day ago

“Duriing an overwhelming and very difficult time it was a straightforward process. All the staff I spoke to were extremely helpful, kind and respectful. I am planning to take out a policy for myself.”

Helpful Report

Posted 1 day ago

Thank you for taking the time to share your experience with us. Our team is committed to providing compassionate support, and it means a lot to us that you felt guided and cared for. All the very best, Pure Cremation Team

Posted 1 day ago

“From initial call to the return of my dad’s ashes I couldn’t have asked for a more caring company to deal with. Thanks for making this whole situation that bit less stressful.”

Helpful Report

Posted 1 day ago

Thank you for your heartfelt review, Stephen. We’re truly grateful for your kind words and five-star rating of our service. Best wishes, Pure Cremation Team

Posted 1 day ago

“A very easy process to sort out arranging my mothers Cremation. The guidance from Nichomas Webb, who was so curitous & kind made this less painfull than it could have been. The information was consise and straightforward. It was cost effective too.”

Helpful Report

Posted 1 day ago

Thank you so much for sharing your experience. We always aim to make the process as simple and compassionate as possible, and your kind words mean a great deal to us. Best wishes, Pure Cremation Team

Posted 1 day ago

Pure Cremation is rated 4.8 based on 5,074 reviews