Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,427 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

Metrics

Info

Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

Write Your review

Tell us how Pure Cremation made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Cremation 5 star review on 6th June 2025

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband chose pure cremation when we found out that his cancer had become untreatable. He wanted me to worry as little as possible about things that needed doing so I could concentrate on our young family and on a celebration of life rather than a funeral. The day he was cremated was hard because I wasn’t there and I thought I was regretting the decision but have to say that having him back home with us now and all of the care that was taken in the way everything was dealt with by the team, really did make a huge difference to our family. I know that everything went exactly how Anthony would have wanted it to go and that he gave us the gift of time together to get our heads around this new life we have to live without him. He was still thinking of us the whole time and I know that when my time comes, I want the same for me. I want my girls to have as little stress as possible too so they can support each other. I lost my mum much younger than expected and the difference in stress levels between planning her funeral and my husbands were just massive. I have been able to use that time to care for our children and help them to navigate this horrible time rather than having to take them to meetings and places they wouldn’t feel comfortable being at. I know he was cared for and looked after, right until the end and now we can concentrate on remembering him as the beautiful man he was. Thank you for everything.”

Pure Cremation 5 star review on 20th July 2024

Helpful Report

Posted 10 months ago

Thank you for sharing your touching story with us. We are deeply moved by your words and honoured that we could help fulfil Anthony's wishes during such a challenging time. It’s heartening to know that our care and support provided you with some relief and allowed you to focus on your family and the celebration of Anthony's life. Best wishes, Pure Cremation Team

Posted 10 months ago

“Excellent service provided during a very sad and difficult time.”

Helpful Report

Posted 3 hours ago

“Excellent, caring, professional staff and service.”

Helpful Report

Posted 5 hours ago

“Easy to book in when Mum passed, process nice and simple. Phoned by a personal contact, which was fine, but I never spoke to him again. Took longer than I expected, but that's just modern Britain for you. I had to call them to check when they had collected, rather than them calling me, which was what they said they'd do. Very good service other than that.”

Helpful Report

Posted 5 hours ago

“Pure cremation as been my absolute rock they were there for myself and sisters I thank you for everything I don’t know whot I would have done without you they take all the stress away and that I’m truly thankful”

Helpful Report

Posted 8 hours ago

“Like so many this is a new experience for me . From my first phone call to receiving my late wife’s ashes I was kept informed. I would like to give a special thank you to the young lady who returned the ashes such a difficult job but carried out with so much decorum. I would sincerely thank all at Pure Cremation.”

Helpful Report

Posted 21 hours ago

“Simple, easy, and helpful with compassionate staff. All explained at the outset by a simple telephone call. They removed a lot of the worry and stress from handling my loved ones cremation. I would highly recommend them.”

Helpful Report

Posted 21 hours ago

“From start to finish every member of the team I spoke to were kind, caring and considerate to my questions and timings. I couldn't have been happier with the service I received. Thank you so much for making it a little easier during this tough time. Would definitely recommend your service x”

Helpful Report

Posted 1 day ago

“Professional from start to finish.”

Helpful Report

Posted 1 day ago

“Helpful,considerate,caring and efficient.”

Helpful Report

Posted 1 day ago

“Purecremation have been absolutely brilliant from day one. Very courteous and caring service. Even when my dad's ashes were delivered back to my sister's they took the time to sit with her and comfort her. They made the whole sad process easy on both of us”

Helpful Report

Posted 1 day ago

“Really lovely experience and very lovely room we were in to say goodbye to a loved one”

Helpful Report

Posted 1 day ago

“Brilliant service, easy to use and understand. Thank you”

Helpful Report

Posted 1 day ago

“Experience was faultless. Really appreciated the professionalism and empathy from 1st contact to receiving my Stepfathers ashes. Communication and support documentation was very informative and helpful during the process”

Helpful Report

Posted 1 day ago

Thank you so much for your wonderful feedback. Knowing our communication and support helped bring some clarity and comfort means a lot to us. Kindest regards, Pure Cremation Team

Posted 1 day ago

“We are so pleased that we chose Pure Cremation. Every step of the way they have been amazing- from our very first contact to the delivery of my mum’s ashes, they have kept us fully informed and listened to our every wish. Every person we came into contact with has been clear, friendly and professional. Every phone call has been answered within 30 secs or so and every time frame has been honoured. Thank you so much, we will certainly recommend your services to our friends Mark Workman”

Helpful Report

Posted 1 day ago

Thank you for sharing such a thoughtful reflection on your experience. It means so much to know that we could provide a respectful and caring service and honour your mum's wishes. Wishing you all the best, Pure Cremation Team

Posted 1 day ago

“Fantastic service, full of empathy, treated you like you were the only one going through this sad time. Could not fault the Service, all staff were incredibly sympathetic and extremely helpful, such a good plan and has allowed our family to have our own memorial in our own time. Fully recommend Pure Cremation 10/10”

Helpful Report

Posted 1 day ago

We're so glad that our service gave you space to remember your loved one in your own way, in your own time, that’s exactly what it's meant for. Thank you for your trust in us, and for your recommendation. All the very best, Pure Cremation Team

Posted 1 day ago

“Very personal and empathy also every step of the way good contact”

Helpful Report

Posted 2 days ago

Thank you so much for your lovely feedback. It means so much to hear that you felt truly supported every step of the way. Best wishes, Pure Cremation Team

Posted 1 day ago

“This ran very smoothly from beginning to end and did exactly what we hoped it would. Thankyou.”

Helpful Report

Posted 2 days ago

Thank you so much for your kind words, Hilary. We're pleased that everything ran smoothly and met your expectations. Kindest regards, Pure Cremation Team

Posted 1 day ago

“Very good and reliable”

Helpful Report

Posted 2 days ago

Thank you for your wonderful feedback. All the best, Pure Cremation Team

Posted 1 day ago

“Excellent service. We were treated with the upmost respect for our feelings at this very sad time. You really felt like they were there to support you through the whole thing. It was very efficient and very personal thank you.”

Helpful Report

Posted 2 days ago

Thank you for sharing your expeirence of our care. It means a lot to know you felt genuinely supported and cared for during such a difficult time. Take care, Pure Cremation Team

Posted 1 day ago

“The whole service was seamless and simple. We were updated at every step of my Dads journey from hospice to his ashes being returned to me.”

Helpful Report

Posted 3 days ago

Thank you for sharing your wonderful feedback with us. We're pleased you found the service seamless and felt informed throughout your father's journey. Take care, Pure Cremation Team

Posted 2 days ago

Pure Cremation is rated 4.8 based on 5,427 reviews