Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,788 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 11th August 2025

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, full of empathy, treated you like you were the only one going through this sad time. Could not fault the Service, all staff were incredibly sympathetic and extremely helpful, such a good plan and has allowed our family to have our own memorial in our own time. Fully recommend Pure Cremation 10/10”

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Posted 1 month ago

We're so glad that our service gave you space to remember your loved one in your own way, in your own time, that’s exactly what it's meant for. Thank you for your trust in us, and for your recommendation. All the very best, Pure Cremation Team

Posted 1 month ago

“What a wonderful, caring, thoughtful and professional service. I felt very looked after during this emotional time and Pure Cremation couldnt have been more helpful and supportive.”

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Posted 6 hours ago

Thank you for sharing your experience. It means a lot to know our help made a difference during such an emotional time. Take care, Pure Cremation Team

Posted 4 hours ago

“An efficient and sensitive service.”

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Posted 9 hours ago

Thank you so much for rating us with 5 stars. Best wishes, Pure Cremation Team

Posted 4 hours ago

“Really helpful and compassionate. Informed us of every step of the way. Really happy with the service. My Dad's ashes were delivered in person to my mums house. Really would recommend.”

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Posted 10 hours ago

Thank you, we really appreciate your kind words, Nicola. We're delighted to know that we could provide the support and compassion you needed during this time. Kindest regards, Pure Cremation Team

Posted 4 hours ago

“This was mine and my Husband's first time dealing with a funeral/ cremation. We contacted Pure Cremation following the passing of my Father-in-law. Debbie was the first lady we spoke to and she was lovely, she talked us through everything, including next steps and what to expect. The communication from Pure Cremation throughout the whole process has been spot on and they made us feel at ease the whole time. I would strongly recommend Pure Cremation based on our experience. Everything was dealt with professionally and with great empathy. We have now had my Father-in-laws ashes returned by hand and the lady who returned him home was lovely and comforting. The urn that he is in is lovely and Pure Cremations have made this whole process easy and taken a massive weight off. Thank you for everything.”

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Posted 22 hours ago

Thank you for sharing your experience. It's wonderful to know that Debbie and the rest of the team helped you feel at ease throughout. Take care, Pure Cremation Team

Posted 4 hours ago

“When will you stop this annoying TV advert making it out that only old people die. Young people die as well,but you wouldn't think so with your advert. Sick of watching it now.”

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Posted 23 hours ago

Thank you for your review. We appreciate you taking the time to share your thoughts and will pass your comments on to our team. Kind regards, Pure Cremation Team

Posted 4 hours ago

“Excellent service”

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Posted 1 day ago

Thank you for taking the time to share this positive feedback with us. Kindest regards, Pure Cremation Team

Posted 4 hours ago

“It was great to know that everything was taken care of. My wife was was looked after with care and compation. everything went smoothly and i was kept up to date through the whole proccess.”

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Posted 1 day ago

Thank you so much for your feedback, David. It's good to know that we could keep you supported and informed every step of the way. Best wishes, Pure Cremation Team

Posted 4 hours ago

“I have absolutely no hesitation in recommending Pure Cremation having employed their services 20 months ago when my Father passed away. They were kind, compassionate, understanding, efficient and professional. Hence I contacted them again 6 weeks ago when my Mother passed. I received the same courteous consideration from start to finish when a nice young man returned their ashes to me in respectful containers. It made the whole sad experience bearable. Thank you Pure Cremation.”

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Posted 1 day ago

Thank you for such a lovely review. We are very sorry for the recent loss of your Father and Mother. We're pleased that our kindness and professionalism brought you some comfort during such a sad time. All the very best, Pure Cremation Team

Posted 4 hours ago

“Thank you for a good service just like you did with my Husband and the same for. my lovely daughter Gemma you where very respectful and kind and helpful in every .way would recommend you to my friends”

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Posted 1 day ago

Thank you for your kind words, Wendy. We're honoured to have been able to support you and your family, and your recommendation is also greatly appreciated. Best wishes, Pure Cremation Team

Posted 4 hours ago

“Very professional and caring. I honestly can’t thank them enough.”

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Posted 1 day ago

Thank you for your heartfelt feedback. We truly appreciate your review. It's wonderful to know that we were able to support you when you needed it the most. Best wishes, Pure Cremation Team

Posted 4 hours ago

“We went with pure cremation as it's what my Auntie wanted. Hearing and reading negative comments about the procedure I was a little apprehensive. I'm sorry this was my first thought. From the initial passing of my Auntie the after care has been exemplary, the phone calls at every point of her 'journey' from polite, friendly staff were very comforting for me as I felt I'd deserted her. The lady (I'm so sorry I've forgotten her name) who brought her home was lovely, she took the time to listen as we talked to her about my Auntie and her personality, her little quirks, her funny one liners and how much she loved my husband, haha She was very informative of the questions asked and gave us good understanding of the procedure”

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Posted 1 day ago

Thank you for sharing such heartfelt words. We’re so pleased our team’s care and regular updates brought you comfort and helped ease any worries you had. It’s lovely to know that the return of your Auntie’s ashes was handled with kindness and that you had the chance to share her stories. All the best, Pure Cremation Team

Posted 4 hours ago

“Very happy with the way things went . Very respectful and friendly”

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Posted 1 day ago

Thank you so much for your wonderful review. Take care, Pure Cremation Team

Posted 4 hours ago

“Your team are all very freidly and very helpfull from what would happen from strat to end.”

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Posted 1 day ago

Thank you for your kind review. We’re so pleased that we could support you from start to finish with friendliness and helpfulness. Your words mean a great deal to us. Best wishes, Pure Cremation Team

Posted 4 hours ago

“Efficient, sympathetic and respectful throughout the whole period.”

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Posted 2 days ago

Hi Jennifer, Thank you for your lovely review. It’s truly our priority to support our clients during such a sensitive time, and your kind words mean so much to us. Kind Regards, Pure Cremation Team

Posted 1 day ago

“My husband and I had both taken out pre-payment plans with Pure Cremation a few years ago. Sadly my husband passed away recently and I am so glad we had everything already in place. A phone call to Pure Cremation and within hours a private ambulance arrived to collect my husband, the two people who came were so efficient, professional and respectful. We had requested the ashes to be returned following cremation so we can scatter them locally and throughout the process I was always kept fully informed and the ashes were delivered to my home by a lovely lady. When someone dies you have so much going on that it was a relief to know Pure Cremation would save such a lot of stress. My son knows that, when I go, everything is covered and there will be no costs at all for him to find out of my estate. I would highly recommend Pure Cremation”

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Posted 2 days ago

Hi Annette, Thank you for sharing your heartfelt experience with us. We are truly honoured to have been able to provide the support and peace of mind you needed during such a challenging time. It’s wonderful to hear that everything went smoothly and that you felt informed throughout the process. Your recommendation means a lot to us. Kind Regards, Pure Cremation Team

Posted 1 day ago

“We were absolutely blown away by the care and respect shown to us when we lost our dad. Professional yet warm service, would recommend this option to anyone.”

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Posted 2 days ago

Hi Hilary, Thank you so much for your wonderful feedback. We truly appreciate your kind words and are glad that we could provide the care and respect you deserved during such a difficult time. Your recommendation means the world to us. Kind Regards, Pure Cremation Team

Posted 1 day ago

“These People are amazing. So professional and kind.”

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Posted 2 days ago

Hi Dawid, Thank you, we like being straightforward people to deal with and we are glad you had the teams support. Kind Regards, Pure Cremation Team

Posted 1 day ago

“The arrangements for my father in law were handled with great sensitivity and made things easier at a dificult time for our family. We were kept informed at every stage and are very grateful.”

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Posted 2 days ago

Hi Paul, Thank you for your thoughtful review. We’re so glad to hear that we could help make a difficult time a little easier for your family. It’s great to know that you felt informed and supported throughout the process. Kind Regards, Pure Cremation Team

Posted 1 day ago

“The service we received from pure Cremations throughout this whole process has been Very good,would recommend pure Cremations,very professional service”

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Posted 2 days ago

Hi Neil, Thank you for your kind words. We’re thrilled to hear that you found our service to be professional throughout the process. Your recommendation means a lot to us. Kind Regards, Pure Cremation Team

Posted 1 day ago

“I was very impressed with the service I received from Pure Cremation, the people who dealt with me were very helpful and friendly, a big thankyou to everyone.”

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Posted 2 days ago

Hi Diane, Thank you so much for your kind feedback. We’re delighted to know that our team provided you with helpful and friendly service. Your kind words truly mean a lot to us, and we’re here whenever you need any support in the future. Kind Regards, Pure Cremation Team

Posted 1 day ago

Pure Cremation is rated 4.8 based on 5,788 reviews