Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,008 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 20th September 2025

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, full of empathy, treated you like you were the only one going through this sad time. Could not fault the Service, all staff were incredibly sympathetic and extremely helpful, such a good plan and has allowed our family to have our own memorial in our own time. Fully recommend Pure Cremation 10/10”

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Posted 3 months ago

We're so glad that our service gave you space to remember your loved one in your own way, in your own time, that’s exactly what it's meant for. Thank you for your trust in us, and for your recommendation. All the very best, Pure Cremation Team

Posted 3 months ago

“Pure cremation showed understanding and professionalism and empathy during a sad time when my father passed away. I would highly recommend pure cremation to any family who are wondering who to choose to cremate their loved one(s).”

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Posted 1 hour ago

“I highly recommend Pure Cremation. They were in regular contact, warm and sensitive and the lovely young women who delivered the urn was kind, warm and sensitive.”

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Posted 1 hour ago

“Professional and courteous service. I was kept informed at every stage of the process and treated with empathy and compassion by the staff team.”

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Posted 3 hours ago

“I have been totally broken losing my husband even struggling to do the smallest thing. Pure Cremation were absolutely marvellous towards me as very professional and they took control when I needed them to help and all so kind when talking on the phone , never rushed. From start to finish they kept me informed and all very respectful. The lady who delivered my husbands ashes back to me was just so lovely.. I would recommend Pure Cremation”

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Posted 5 hours ago

“Very compsionate, good communication A nice service”

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Posted 5 hours ago

“You looked after my mum providing an Excellent service delivered with dignity and respect at all times i could not recommend you highly enough I am glad my father is also signed up with you”

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Posted 7 hours ago

“Very professional and considerate.”

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Posted 8 hours ago

“Really sympathetic and supportive but not patronizing or over emotional”

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Posted 8 hours ago

“Such a lovely company, everyone we had contact with was so friendly professional and understanding, would 100% recommend.”

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Posted 8 hours ago

“Excellent, 👍👍”

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Posted 9 hours ago

“The people I spoke to were all very helpful in making a very sad time a bit easier. They were respectful from when they came to pick our brother up to the dropping off his ashes.”

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Posted 10 hours ago

“Very professional service, with a very sympathetic account handler.”

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Posted 1 day ago

“Managed the whole process quietly and with sympathy.”

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Posted 1 day ago

Thank you, Mark. It's good to hear that you felt the arrangements were handled with care and compassion. All the best, Pure Cremation Team

Posted 1 day ago

“Excellent service from the respectable collection of the body and the beautiful container of the ashes.”

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Posted 1 day ago

Thank you, Clifford. We’re glad to hear you appreciated the respect shown by our caring team and the beautiful container for the ashes. Kindest regards, Pure Cremation Team

Posted 1 day ago

“You brought my identical twin brothers remains back to me which in itself isn't wasn't logistically outstanding. But what was very good was the kind empathic way that you that you managed the whole process. Thanks”

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Posted 1 day ago

Thank you, David, for your thoughtful words. We’re glad to hear that our team was able to provide the kind and empathetic support you needed. Best wishes, Pure Cremation Team

Posted 1 day ago

“This was such an easy process, the staff were amazing and really supportive Communication was brilliant and they let me know where my father in law was every step of the way They have made this process so easy”

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Posted 2 days ago

Thank you, Maria. We’re pleased that you truly felt supported by our caring team and this made things a little easier for you. Kindest regards, Pure Cremation Team

Posted 2 days ago

“This is the second time I have used Pure Cremations. I cannot fault them. Kind, compassionate and pain free. The service is excellent. I was kept informed at every stage of the process and the hand delivery is a nice touch. I will definitely use them again when the time comes. Thank you Pure Cremations, Nicholas, Abi & Hazel”

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Posted 2 days ago

Thank you so much for your kind words. It's good to know our service made things easier for you and we’re so pleased to hear that you felt supported, informed, and cared for throughout the arrangements. Best wishes, Pure Cremation Team

Posted 2 days ago

“Very professionald and super efficient service”

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Posted 3 days ago

Thank you for your kind feedback. It's good to know you found our service to be efficient and professional. All the best, Pure Cremation Team

Posted 2 days ago

“I can fully recommend Pure Creations. Since 2000, they have dealt with the the cremations if my Mum, my Dad and then in 2025 my last few partner and husband. They get what those that have loved ones die need and deliver a first class experience at a fair cost.”

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Posted 3 days ago

Thank you so much for your kind words and for trusting us over the years. It means a great deal to hear that we’ve been able to support you through such significant moments and provide the care and service you needed. Best wishes, Pure Cremation Team

Posted 3 days ago

“very helpfull people, they made the whole distressing situation easy and treated me with respect at all times. The calls came exactly when they said they would and the people who brought the ashes back to me couldnt have been kinder. I would strongly reccomend.”

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Posted 4 days ago

Thank you for your lovely feedback. We’re so glad that we could make things a little easier for you and that the return of the ashes went well. Kindest regards, Pure Cremation Team

Posted 3 days ago

Pure Cremation is rated 4.8 based on 6,008 reviews