Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 5,127 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 20th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband chose pure cremation when we found out that his cancer had become untreatable. He wanted me to worry as little as possible about things that needed doing so I could concentrate on our young family and on a celebration of life rather than a funeral. The day he was cremated was hard because I wasn’t there and I thought I was regretting the decision but have to say that having him back home with us now and all of the care that was taken in the way everything was dealt with by the team, really did make a huge difference to our family. I know that everything went exactly how Anthony would have wanted it to go and that he gave us the gift of time together to get our heads around this new life we have to live without him. He was still thinking of us the whole time and I know that when my time comes, I want the same for me. I want my girls to have as little stress as possible too so they can support each other. I lost my mum much younger than expected and the difference in stress levels between planning her funeral and my husbands were just massive. I have been able to use that time to care for our children and help them to navigate this horrible time rather than having to take them to meetings and places they wouldn’t feel comfortable being at. I know he was cared for and looked after, right until the end and now we can concentrate on remembering him as the beautiful man he was. Thank you for everything.”

Pure Cremation 5 star review on 20th July 2024

Helpful Report

Posted 9 months ago

Thank you for sharing your touching story with us. We are deeply moved by your words and honoured that we could help fulfil Anthony's wishes during such a challenging time. It’s heartening to know that our care and support provided you with some relief and allowed you to focus on your family and the celebration of Anthony's life. Best wishes, Pure Cremation Team

Posted 9 months ago

“Could not fault the service we received for my dad. So thankful he was looked after so well. Gary and Martin were so kind and treated dad with such respect and kindness. Thankyou so much. All my telephone conversations were always greeted by such kind people who explained everything to us.”

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Posted 1 day ago

“Absolutely amazing looked after my Father in law and Mother in law both in the space of 11months of each other very respectful and kind highly recommend this company. Kept you informed of everything.”

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Posted 1 day ago

“Very happy with service for my dads funeral dawn who I spoke to very good at her job didnt need to worry about anything kept me updated ashes returned to my mom with care very good service thank you”

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Posted 2 days ago

“They was very caring and kept me up to date with all that was happing, very professional company to deal with in such sad circumstances.”

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Posted 2 days ago

“Absolutely good service from start to end the staff was so helpful and caring and the man who brought the ashes home to me thank you all so much”

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Posted 3 days ago

Thank you so much for your kind words and positive review. Best wishes, Pure Cremation Team

Posted 18 hours ago

“Wonderful professional caring service received Kept me informed all the way through every detail was carried out with dignity”

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Posted 3 days ago

“Pure Cremation were excellent at keeping us informed every step of the way at a time of great sadness. They were compassionate and professional throughout.”

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Posted 3 days ago

“Very good from start to finish.”

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Posted 3 days ago

Thank you, David, for your wonderful review. Kindest regards, Pure Cremation Team

Posted 18 hours ago

“My parents had both decided some years ago they did not want a funeral. They both opted for Pure Cremation. When my Mum passed away, it was a great relief for Dad not to have to worry about a funeral alongside everything else. Communication was easy and simple and clear and kind. They gave a first class service which finished in Mum's ashes being delivered personally to Dad less than 4 weeks after Mum passed away.”

Helpful Report

Posted 3 days ago

Thank you for sharing your experience of our care. We're so glad that we could make a difficult time more manageable for your family. It’s heartwarming to know that our team provided clear communication and support when you needed it most. All the very best, Pure Cremation Team

Posted 18 hours ago

“I had just lost my best friend of many years & really struggled with the funeral, so when my dearest brother passed just two months later, I knew I would not cope with a traditional funeral. I was so grateful I decided to use Pure Cremation. Everything was arranged swiftly and expertly, with compassion and care. It is somewhat impersonal by nature but I will be having a memorial for my brother when I am less emotional & have come to terms with losing him.”

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Posted 3 days ago

Thank you so much for sharing your experience with us. We’re truly sorry for the loss of both your best friend and your dear brother in such a short time. It's really good to know that you felt supported with compassion and care. Kindest regards, Pure Cremation Team

Posted 18 hours ago

“Very efficient! , The only thing I didn't like was pure cremation plastered on the van, I'd prefer a bit more discretion”

Helpful Report

Posted 3 days ago

Thank you for your feedback and kind words about our efficiency. We also greatly appreciate your feedback regarding the wording on our private ambulance. In response to feedback like yours, we’re currently in the process of removing the "Pure Cremation" wording from our ambulances. These are being updated with our more subtle lotus flower logo to ensure a more discreet presence. We really appreciate you taking the time to share your thoughts with us. All the very best, Pure Cremation Team

Posted 2 days ago

“At such a SAD, STRANGE UNBELIEVABLE TIME PURE helped and excelled at every moment throughout the procedure, especially LYNDSEY and ending with HELEN. I have to say a very big THANKYOU from myself and my family. Thankyou, James Kincaid.”

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Posted 3 days ago

Thank you so much for your touching review, James. We're honoured to have been there for you and your family. We'll make sure to pass your kind words along to Lyndsey and Helen. Kindest regards, Pure Cremation Team

Posted 2 days ago

“From the first phone call to a member of the Pure cremation team to the return of my dad's ashes, the service has been exemplary. Kind , considerate staff made the whole process stress free.”

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Posted 3 days ago

Thank you for your heartfelt review. We are truly glad to learn that our team's kindness and consideration made a difference during this time. Your feedback is invaluable to us, and we appreciate you taking the time to share your feedback with us. All the best, Pure Cremation Team

Posted 2 days ago

“We found Pure Cremation very sensitive and helpful. Would recommend to friends because it's so uncomplicated and sensibly priced. Thank You xxx.”

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Posted 3 days ago

Thank you so much for your lovely review, Julie. We’re delighted that you found our service sensitive and helpful. Ensuring a straightforward and affordable process for our families is always our goal. Take care, Pure Cremation Team

Posted 18 hours ago

“I cannot fault the experience we had with Pure Cremation. Great communications throughout. Of special note, the moment the private ambulance came to collect Mum, the 2 gentlemen were deeply reassuring and respectful. Making a heartbreaking moment as good as it could be. I would certainly recommend Pure Cremation and their service.”

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Posted 3 days ago

Thank you for your positive feedback. We're truly moved to learn that our team helped bring some comfort at this time. Kindest regards, Pure Cremation Team

Posted 18 hours ago

“Very kind and very professional. Kept me informed on everything. Would definitely recommend them.”

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Posted 3 days ago

Thank you so much for your kind words. It means a great deal to us that you felt supported and kept up to date throughout everything. Your recommendation is truly appreciated, and we're honoured to have been able to support you. Best wishes, Pure Cremation Team

Posted 18 hours ago

“Pure cremations were fantastic kept up to date communication was great you felt still in control followed every instruction very helpfull”

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Posted 3 days ago

Thank you for taking the time to share your experience with us. Your feedback means the world to us and it's great to know you felt in control with regular communication from our team. Best wishes, Pure Cremation Team

Posted 1 day ago

“Very professional service, 100% recommend, amazing service from everyone xx thank you so much Terry”

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Posted 4 days ago

Thank you so much for your positive feedback. We’re glad that you would recommend us based on your experience. All the best, Pure Cremation Team

Posted 1 day ago

“Very pleased with the service from start to finish. Professional and friendly staff with regular updates.”

Helpful Report

Posted 4 days ago

Thank you so much for your feedback. We’re delighted to hear that you were happy with the service from beginning to end. It's great to know our team was both professional and approachable, and that you received regular updates. Kindest regards, Pure Cremation Team

Posted 1 day ago

“An excellent service provided thankyou. You kept us informed of the process at all times and worked around our holidays when returning Ashes. Certainly to be recomended”

Helpful Report

Posted 4 days ago

Thank you for your lovely feedbcak We’re so glad we could keep you informed throughout and accommodate your holiday plans when returning the ashes. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. All the best, Pure Cremation Team

Posted 1 day ago

Pure Cremation is rated 4.8 based on 5,127 reviews