Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,867 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 1st August 2025

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, full of empathy, treated you like you were the only one going through this sad time. Could not fault the Service, all staff were incredibly sympathetic and extremely helpful, such a good plan and has allowed our family to have our own memorial in our own time. Fully recommend Pure Cremation 10/10”

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Posted 2 months ago

We're so glad that our service gave you space to remember your loved one in your own way, in your own time, that’s exactly what it's meant for. Thank you for your trust in us, and for your recommendation. All the very best, Pure Cremation Team

Posted 2 months ago

“They are caring supportive and really know how to deal with people”

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Posted 8 hours ago

“Absolutely fantastic from start to finish. Extremely professional and very supportive at your time of loss. Nothing was too much trouble when calling them and kept you up to date of your loved ones journey throughout taking the stress away. Highly recommend.”

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Posted 23 hours ago

“From start to finish, the staff on the end of the phone were wonderful. They informed when my husbands cremation was taking place and then his ashes were returned to me. Thank you”

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Posted 1 day ago

“Exalant sevise very pleased”

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Posted 1 day ago

“Excellent service staff very supportive Ashes arrived on time Excellent”

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Posted 1 day ago

“Respectful and dignified when dealing with my Mum. I've booked my own cremation with them.”

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Posted 1 day ago

“Every single person that I have spoken to at Pure Cremations have been incredibly kind and respectful, my mum was in very good hands with them.”

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Posted 1 day ago

“The most amazing and caring service, it is extremely hard going through losing a loved one however how pure cremation managed everything was done in the most dignified and sensitive way. Thankyou pure cremation ❤️”

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Posted 2 days ago

Thank you so much for taking the time to share your experience, Bronwyn. We are deeply touched to hear that our team was able to provide support to you during this difficult time. Your kind words mean everything to us and inspire us to continue our mission of supporting families with compassion. Kind Regards, Pure Cremation Team

Posted 1 day ago

“Pure cremation was easy to deal with.All staff were professional and kind at all times..The ashes were delivered as agreed.Leaving us now with time to decide where to go from here Thank you to all concerned.”

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Posted 2 days ago

Thank you for your wonderful review. We’re so glad to hear that you found our team professional and kind, and that the return of your loved ones ashes went smoothly. We wish you all the best with you plans moving forward. Best wishes, Pure Cremation Team

Posted 2 days ago

“Everyone I spoke to on the phone or face to face were kind, respectful and professional. Me and my family thank Pure Cremation for caring for my mother.”

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Posted 3 days ago

It has been an honour to support you at such a difficult time, and lovely to hear that our care and professionalism made things a little easier for you and your family. Thank you, Pure Cremation Team

Posted 2 days ago

“From the first phone call till our loved one’s ashes were returned, everyone at Pure Cremation treated us with respect, kindness and compassion. We can highly recommend their services.”

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Posted 3 days ago

Thank you so much for your lovely review, Patricia. We are truly grateful for your kind words and are pleased to know that our team was able to provide the respect and compassion that you deserve during this sensitive time. Your recommendation means the world to us. Kind Regards, Pure Cremation Team

Posted 3 days ago

“The whole process was very good the lady who brought the ashes home was very pleasant smartly dressed and professional. The container the ashes came in is very acceptable and eco friendly. It was very nice that a tree has also been planted in my dad's name. Thank you.”

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Posted 3 days ago

Thank you for your kind words, Monique. We’re delighted to know that our team provided a pleasant and professional experience for you during this time. It’s heartwarming to hear that the eco-friendly container and the tree planted in your dad's name resonated with you. We appreciate your thoughtful feedback and support. Kind Regards, Pure Cremation Team

Posted 3 days ago

“We cannot fault Pure Cremation, they handled our mums's cremation in a dignified and professional manner but still with humanity. They guided us through every step of the process and nothing was too much trouble. They are a very caring company and we wouldn't hesitate to use them again.”

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Posted 4 days ago

Thank you for your heartfelt review, Vanessa. We are honoured to have been able to support you and your family during this difficult time. It’s wonderful to hear that our team was able to provide the dignity and care that you were looking for. Your trust in us truly means a lot. Kind Regards, Pure Cremation Team

Posted 3 days ago

“I found the staff that were very kind and sympathetic and supportive”

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Posted 4 days ago

Hi Beryl, Thank you for your review, we are honoured to have been able to support you during a difficult time. Kind Regards, Pure Cremation Team

Posted 3 days ago

“Pure cremations made a very difficult time so much easier. The team were kind, professional, and clear about everything. They treated our loved one with dignity and gave us peace of mind. I highly recommend their compassionate service.”

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Posted 4 days ago

Thank you so much for your wonderful review, Christine. We’re truly glad to hear that our team was able to provide you with kindness and professionalism during such a difficult time. It means a lot to us that you felt your loved one was treated with respect and that we could offer you peace of mind. Your recommendation is greatly appreciated. Kind Regards, Pure Cremation Team

Posted 3 days ago

“Due to sudden demise, we contacted Pure Cremation Ltd., who kindly and with sympathy organized the collection and cremation of my father's ashes, with complete notifications along the way. They then delivered the ashes to our home on the promised day. The service from start to finish was first class and highly recommended.”

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Posted 4 days ago

Thank you so much for your thoughtful review, Pamela. We are truly saddened to hear about your father's passing, but we’re glad that our team could provide you with compassionate support during this time. It’s wonderful to know that you found our service to be first-class; your recommendation means a lot to us. Kind Regards, Pure Cremation Team

Posted 4 days ago

“Everything was perfect, nothing was too much trouble for my customers rep Laura, the only niggle was the container that my husbands ashes were returned in, but other than that would not hesitate to recomend.”

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Posted 4 days ago

Thank you for your thoughtful review, Carol. We're glad to hear that Laura provided you with exceptional service during this difficult time. We appreciate your feedback regarding the urn for your husband's ashes, and we will take it into consideration as we strive to improve. Your willingness to recommend us means a great deal to our team. Kind Regards, Pure Cremation Team

Posted 4 days ago

“Pure Cremation have been respectful and compassionate during this difficult time. They have recently undertaken the passing of both my Mother and my Father, and I know that they both would have been pleased with the way their wishes were fulfilled. Indeed, I will probably now ask Pure Cremation to undertake the task of dealing with my passing for my peace of mind!”

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Posted 5 days ago

Thank you for your heartfelt review, Steven. We are deeply honoured to have supported you and your family during such a challenging time. It’s gratifying to know that we could help fulfill your parents' wishes with compassion and respect. We appreciate your trust in us for your own future plans as well. Kind Regards, Pure Cremation Team

Posted 4 days ago

“My uncle passed away on 19th July 2025. Prior to his death my uncle rrequested a Pure Cremation funeral. I contacted Pure Cremation and the customer service reprsentative I spoke to was excellent, she was sympathic and provided me with information. The process was explained and I received regular updates. I even arranged to have my aunties ashes to be scattered in the garden of remberance with my uncles ashes. I would recommend Pure Cremation. Thanks to Pure Cremation for their help/ support at this difficult time.”

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Posted 5 days ago

Thank you for your kind review, Matthew. We’re truly honoured to have been able to assist you and your family during such a difficult time. It's wonderful to hear that our team provided you with the support and information you needed. We appreciate your recommendation. Kind Regards, Pure Cremation Team

Posted 4 days ago

“Pure Cremation was amazing from start to finish. Kept me informed and updated all the way. Will highly recommend.”

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Posted 5 days ago

Thank you for your wonderful review, Janet. We’re so pleased that you found our communication and service exemplary. Your recommendation means a lot to us. Kind Regards, Pure Cremation Team

Posted 4 days ago

Pure Cremation is rated 4.8 based on 5,867 reviews