Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,837 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 1st August 2025

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you to everyone at Pure Cremation, we couldn't of wished for such a caring end to mum's life. It was professional from the first phone call to Mum's Ashes coming home. Every stage was communicated so well.”

Helpful Report

Posted 1 month ago

Thank you so much for your touching review, Susan. Your words about communication mean a lot to us, as we strive to support families every step of the way. Many thanks, Pure Cremation Team

Posted 1 month ago

“So thoughtful and caring, Informed throughout the process and a lovely person came to bring Dad home. So good.”

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Posted 1 month ago

Thank you for your heartfelt review, Kim. It's so important to us that families feel supported and informed throughout their loved one's final journey. We're glad to hear that our efforts made a positive difference for you and your family. Kind regards, Pure Cremation Team

Posted 1 month ago

“My sister and I both think the service from Pure was excellent. From purchase of the Plan, through all the steps of the Plan to the return of mum's ashes everyone at Pure was so kind, helpful, respectful and supportive. We couldn't have been treated better.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share you experience, and for your kind words for the team. They will be pleased to know they have been able to make a difference at this time. Many thanks, Pure Cremation Team

Posted 1 month ago

“I found Pure Cremation fully understanding.,professional and made a difficult time so much more easier for me. They treated my father with the dignity and respect he deserved.”

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Posted 1 month ago

Thank you for sharing this with us. It’s pleasing to hear that you felt father was treated with the dignity and respect he deserved. Your kind words truly encourage us to continue to offer the best care to the families we are trusted to look after. Best wishes, Pure Cremation Team

Posted 1 month ago

“This is the second time I have used Pure Cremation. They made a very difficult time, really simple. The staff were so polite, and helpful. Even the lady that returned my sister's ashes, had time to sit and talk to me about my sister. I would have no hesistation in recommending Pure Cremation - they took a lot of stress off my shoulders, at a time when I needed it. Thank You”

Helpful Report

Posted 1 month ago

Thank you for such a lovely review. We are truly grateful for your trust in us during such a challenging time. It's wonderful to know that our team was able to provide you with the support and compassion you needed. Your recommendation means the world to us. Best wishes, Pure Cremation Team

Posted 1 month ago

“Very easy package to purchase and pay for over the phone. When the time came every step through to delivery of ashes was done with kindness, dignity and compassion and it took less than a month for ashes to come home. Will probably arrange my own funeral with Pure.”

Helpful Report

Posted 1 month ago

We are so pleased to hear that you found our process easy and compassionate, it means a great deal to us that we could support you during this time. We truly appreciate the fact that you would now consider us for your own arrangements. Thank you, Team Pure Cremation

Posted 1 month ago

“I found everyone kind and sincere. I was kept well informed every step of the way. Thank you all for all your hard work.”

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Posted 1 month ago

Thank you for your lovely feedback. Your comments around our communication throughout the process means a lot to us. Best wishes, Pure Cremation Team

Posted 1 month ago

“Pure Cremation met all my expectations and handled the cremation of my husband with dignity and respect for myself.”

Helpful Report

Posted 1 month ago

Thank you so much for your positive feedback. We truly appreciate your kind words, and are honoured to have been able to look after you and your husband at this difficult time. Kind regards, Pure Cremation Team

Posted 1 month ago

“Thank you so much for my husbands pure cremation staff were fantastic always at the end of the phone. From the start to the finish what lovely people the staff were”

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Posted 1 month ago

Thank you for sharing your experience. We are truly grateful for your kind words and are delighted to hear that our team provided you with the support you needed during such a difficult time. This means a lot to us. Kind regards, Pure Cremation Team

Posted 1 month ago

“Very professional service, very considerate of care, all in all a great reliable Company.”

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Posted 1 month ago

Thank you for your review. We appreciate your kind words, and recognition of our professionalism and care. We're glad to hear you felt well looked after. Best wishes, Pure Cremation Team

Posted 1 month ago

“Everything went as we had wanted to be. Very polite staff on phone letting me know what was happening. My wife's ashes arrived on time , thankyou to everyone . My wife is now at rest in our lifelong friends wood.”

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Posted 1 month ago

Thank you, David, for your heartfelt review. We are truly glad to hear that everything went as you had hoped and that our team could provide the support and communication you needed. It brings us comfort to know your wife's ashes are now at rest in such a meaningful place. Kind regards, Pure Cremation Team

Posted 1 month ago

“Very professional and keep you informed right through the process. Staff very caring and friendly.”

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Posted 1 month ago

Thank you for your lovely review. We're so pleased to hear that our team was professional, caring, and kept you informed throughout the process. Wishing you all the best, Pure Cremation Team

Posted 1 month ago

“Excellent service from the start. Very understanding and efficient. All staff I’ve dealt with were wonderful and cremation itself was vet well managed by all people who I came into contact with.”

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Posted 1 month ago

Thank you for your wonderful feedback, Michael. We are grateful to know that our team provided you with excellent service during this sensitive time. We strive to ensure every aspect is managed with care and compassion, so your kind words are truly appreciated. Kind regards, Pure Cremation Team

Posted 1 month ago

“They where so gentle in every respect. They took care of both Neil and l. The path both of us had to go down was so painful, but they helped us both . I myself could not have done without the support they gave me. Thankyou”

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Posted 1 month ago

Thank you for taking the time to share you experience and for your kind words for the team. We are truly honoured to have cared for both you and Neil, it means so much to know that we have been able to support you at this difficult time Kind regards, Pure Cremation Team

Posted 1 month ago

“My wife passed away in April 2025. Pure cremation were very good on the phone..as my wife died in the early morning at home the funeral director could not come straight away as to were we live..the cremation and return of her ashes was as they had said..cannot recommend them high enough..and thank you who were involved..”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share this with us. We are pleased to hear that you found our team supportive during this difficult time. It’s rewarding to know that we could provide the care and respect you needed. Your kind words mean so much to us, and we will be sure to pass this on to all involved. Many thanks, Pure Cremation Team

Posted 1 month ago

“Very professional service, respectful polite good communication”

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Posted 1 month ago

Thank you, Paul, for your lovely feedback! We are delighted to hear that you found our service to be professional and respectful, with good communication throughout. It means a lot to us to support families during such important times. Best wishes, Pure Cremation Team

Posted 1 month ago

“Thankyou for everything you guys have done been amazing thanks again”

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Posted 1 month ago

Thank you so much, Katie. We really appreciate your kind words and 5-star review. Kindest regards, Pure Cremation Team

Posted 1 month ago

“I cannot fault the company over their handling of the cremation of my stepmother. Once I had informed them of her death they did everything efficiently and with dignity. They kept me informed about every step being taken from collecting her body from the hospice, her being driven to Andover, her cremation and when I would get the ashes returned. The whole process worked like clockwork and took less than 3 weeks.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review. It is good to know that you felt everything was handled with care and dignity, and it's lovely to hear that the process gave you some peace of mind. Best wishes, Pure Cremation Team

Posted 1 month ago

“Excellent service. We Contacted pure cremation on the day of my dad’s passing. Kept me updated on everything. Respectful to the family.”

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Posted 1 month ago

Thank you for your thoughtful review, Tracy. We are truly honoured to have been able to support you with the loss of your dad. It's great to hear that our team kept you updated at every step. Kindest regards, Pure Cremation Team

Posted 1 month ago

“I felt the whole process was as advertised, proffesional and courteous. It was carrier with the correct amount of respect and dignity. I also liked the password protection”

Helpful Report

Posted 1 month ago

Thank you for sharing your feedback with us. It's good to know the process felt just as expected, professional, respectful, and handled with dignity. We're also glad that the added security of password protection gave you extra reassurance. Best wishes, Pure Cremation Team

Posted 1 month ago

Pure Cremation is rated 4.8 based on 5,837 reviews