Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,227 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 7th September 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Pure Cremation team are so wonderful, caring and helpful, just what we needed at such a difficult time. They took very good care of my Mum & Step Dad and delivered them safely back to us. Thank you all.”

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Posted 7 months ago

Thank you so much. It means so much to know our team could provide the care and support you needed Kind regards, Pure Team

Posted 7 months ago

“The service was excellent. I was kept informed at all stages of the process of where the body was and the day of cremation”

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Posted 7 months ago

Thank you, Brian. It's great to know that you felt well-informed at each stage. Best wishes, Pure Team

Posted 7 months ago

“Friendly, efficient staff who treat you and your loved one with respect.”

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Posted 7 months ago

Thank you for your lovely feedback. It has been an honour to support you during this time. Kind regards, Pure Team

Posted 7 months ago

“Pure Cremation was the best decision that my partner and I have ever made. It is so much better than the alternatives, which cost much, much more, along with the heartache of going through all the upset of the remaining family having to make arrangements, etc. My partner passed away in December 2025, and Pure Cremation were very professional and understanding. All it took was a brief telephone call, and it was all taken care of for us. We were informed at every stage of the process. I dread to think what it would have been like without them. I highly recommend everybody go for Pure Cremation's services as they take care of everything for you at such a difficult time.”

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Posted 7 months ago

Thank you for sharing your kind words. We’re glad to hear that our team could support you through such a difficult time and that you felt informed and cared for throughout the process. Best wishes, Pure Team

Posted 7 months ago

“The whole experience regarding the cremation of my dear wife Rena and the delivery of her ashes was carried out in a caring and sensitive manner.”

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Posted 7 months ago

Thank you for sharing your thoughtful feedback. It's good to know that we could offer the support you needed during this time. Kind regards, Pure Team

Posted 7 months ago

Thank you for sharing this feedback with us. It's good to know that you were pleased with the care provided for Rena and that it felt sensitive and respectful throughout, including the return of her ashes. Kindest regards, Pure Team

Posted 7 months ago

“It's not a case of IF I'd recommend pure cremation, the case is I will definitely recommend them to all my friends. Thank you pure cremation for look after my nicola so well it is really appreciated 😊”

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Posted 7 months ago

Thank you for sharing your wonderful feedback. We’re honoured to have looked after Nicola and grateful for your recommendation. All the best, Pure Team

Posted 7 months ago

Thank you for your lovely feedback and recommendations. All the best, Pure Team

Posted 7 months ago

“Everything was simple, informed, efficient and the staff were wonderfully sympathetic and empathetic but not to the point of being over the top. Would I use again - Yes Would I recommend - Most definitely My thanks go to all those involved in Mums care”

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Posted 7 months ago

Thank you very much for sharing your experience of our care. It is good to know that everything felt clear, efficient, and handled with the right balance of care and sensitivity. We really appreciate your recommendation and your kind words for everyone involved. Kindest regards, Pure Team

Posted 7 months ago

“I can not praise Pure Cremation enough help full staff nothing to much trouble.THANK YOU PURE CREMATION”

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Posted 7 months ago

Thank you for taking the time to share your feedback. We’re really pleased we could help and that you felt supported throughout. All the best, Pure Team

Posted 7 months ago

“Such a respectable service from start to finish”

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Posted 7 months ago

Thank you for your touching feedback, Sharon. All the best, Pure Team

Posted 7 months ago

“At such a hard time in my life I am really glad that my late father chose this company to carry out his wishes.I have been treated with respect and dignity all throughout this process. From phone calls, emails to the returning of ashe’s all the staff I have dealt with have been nothing but amazing. The process has been made as easy as possible in such a difficult time.”

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Posted 7 months ago

Thank you for taking the time to write this. It means a lot to know that your father’s wishes were carried out with care and that you felt respected at every stage. Your kind words about the team, from the early conversations through to the return of the ashes, will be greatly appreciated by everyone involved. Best wishes, Pure Team

Posted 7 months ago

“Excellent service from all the team i spoke to from taking out the policey to the cremation . I was kept informed at all stages of the process. Care and consideration was shown at all times, It made things so much easier to deal with the loss of a loved one.”

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Posted 7 months ago

We really appreciate you taking the time to share this. It’s great to know that the support, guidance, and care from our team helped make such a difficult time more manageable. Thank you for sharing this with us. Best wishes, Pure Team

Posted 7 months ago

“Absolutely amazing they went beyond and above everything was done with dignity and respect would highly recommend you to all my family and friends thank you for looking after my brother”

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Posted 7 months ago

Thank you for your lovely feedback, David. We’re so pleased we could support you and your family with dignity and respect, and it means a lot to hear that you would recommend us. Kindest regards, Pure Team

Posted 7 months ago

“All the people I spoke to throughout were professional, compassionate and empathetic at one of the most difficult times I have experienced. I will be forever grateful for hiw they supported me.”

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Posted 7 months ago

“This seems a very practical way of avoid ghastly Crematorium service and honour the deceased person in your own way and in your own times”

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Posted 7 months ago

“Super service through out,from first telephone call to lady bringing my brother home.Thank you all for your kind service.Ken Knapton.’”

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Posted 7 months ago

“Excellent service from start to finish . Keeping me informed throughout the final stage was very comforting.”

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Posted 7 months ago

“Pure Cremation were so compassionate of my late mother after she passed away in bed. They remade her bed and put mum's flowers on the pillow and asked me what her favourite songs were which they were going to play on taking her back to Andover. They made everything so easy and comforting in such a difficult situation including the return of her ashes, I couldn't wish for anything better than the service they provided.”

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Posted 7 months ago

“From the moment I contacted them they were very friendly and professional, explained everything and sent me everything I needed. I cannot fault them, it was one less thing I had to spend a lot of time sorting. Everything ran smoothly, would definitely recommend.”

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Posted 7 months ago

“Every member of your team were very kind and helpful .”

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Posted 7 months ago

“Pure cremation were very helpful,friendly and understanding from the first phone conversation right through to delivery my partners ashes back to me.”

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Posted 7 months ago

Pure Cremation is rated 4.9 based on 8,227 reviews