Promain Reviews

Name: Promain
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,582 Reviews

95 %

of reviewers recommend Promain

4.8

Based on 2,582 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Promain:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain 5 star review on 19th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought bedec paint which is absolutely brilliant. Easy to use, brushes cleaned in water, and the finish is excellent. Did my wooden shed last year with barn paint (2 coats) still looks like new. Would def recommend.”

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Posted 3 years ago

Thank you for your fab review Heather!

Posted 3 years ago

“Good prompt delivery as always”

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Posted 3 years ago

Thank you Tim!

Posted 3 years ago

“Very impressed. I tested on my workshop floor first before doing the job and would use again for sure.”

Promain 5 star review on 20th March 2023

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Posted 3 years ago

Amazing project!

Posted 3 years ago

“I purchased yellow line mark paint and stencils to cover existing carpark lines for a client the paint would not mix or paint it was like treacle so I called technical department who then said it has had complaints about this before in colder regions , there was no mention of this when purchasing I was then told to put paint tin in bucket of hot water for about half an hour tried this and it was still like treacle so gave up and had to purchase other paint to complete task, the paint was expensive so thought it would be best option how wrong was I and because the tin was opened no return or refund was offered will not be using this company in future. The stencil I ordered was a LARGE wheelchair and come as a small stencil so again disappointed.”

Helpful Report

Posted 3 years ago

Dear Mr Morrison Thank you for your feedback. Unfortunately, yes, some paints especially ones formulated for outdoor use do increase viscosity when applied in cold temperatures and onto cold substrates. We will discuss with our Technical Team the best way in the future to warn customers of this in the future during the colder months. In regards to the large disabled wheelchair stencil ordered, it seems that the incorrect size was despatched to you. Our apologies. Our Sales Team will process the refund on this item to you, and the full delivery you have paid – expect the refund in your account within 3 working days. Thank once again for your order, review and feedback. The Promain Team

Posted 3 years ago

“Product I wanted at a reasonable price, promptly delivered.”

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Posted 3 years ago

Thank you for your review Neville, please let us know if there is anything else we can help you with!

Posted 3 years ago

“Arrived nice and quickly to repaint our pool. All done now”

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Posted 3 years ago

Thanks for the review Sue, glad everything went well with your pool, now all you need is the weather to warm up!

Posted 3 years ago

“Delivery was good with FedEx. Very quick. Invoice sent through very quickly too. Website easy to use and pleased with quality of product..”

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Posted 3 years ago

Thank you for leaving us such a great review Martin! Please let us know if there is anything else we can help you with.

Posted 3 years ago

“On time top service great product”

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Posted 3 years ago

Thank you for your review Alistair!

Posted 3 years ago

“Very friendly folks, I didn’t spend much money but they took the time to call me back and answer a question I had - yep, they actually called back, not many people do that anymore, oh and yes, both people I spoke with were polite and helpful, sounds made up right … but it’s true, give em a try, they’ll actually deserve your business.”

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Posted 3 years ago

Thank you for your very kind review Richard! It's always lovely to hear such positive feedback. Please let us know if there is anything else we can help you with :)

Posted 3 years ago

“Packing very good, delivered when said it would”

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Posted 3 years ago

Thank you for your review!

Posted 3 years ago

“The quickest service i've experience in years. Customer service is also well prepared and professional.”

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Posted 3 years ago

Thank you for your fantastic review! We always appreciate hearing such positive feedback!

Posted 3 years ago

“Excellent Service. Processed order very quickly.”

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Posted 3 years ago

Thank you for your review!

Posted 3 years ago

“Very efficient as usual”

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Posted 3 years ago

Thank you for your kind comments!

Posted 3 years ago

“Best price I could find for the paint that I needed which was quite hard to find and the delivery price and timeline was great too. Can't fault Promain.”

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Posted 3 years ago

Thanks for your review Chris, it's always great to hear such positive feedback! :)

Posted 3 years ago

“Did exactly as described easy to use but as they say, you need the right heat torch which I had”

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Posted 3 years ago

Hi Greg, thank you for your review! We're glad that you found the line marking tape easy to apply and yes as you said, the correct heat torch is very important when it comes to applying thermoplastics. Thank you for taking the time to leave us a review, and if there is anything else we can help you with, please do not hesitate to contact us :)

Posted 3 years ago

“Ordered the ampere line marker spray. Really good stuff 👏 Would have given 5⭐️ but for the price”

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Posted 3 years ago

Hi Mark, Thank you for taking time to leave a review! We do understand the issues with costs of just about everything at the moment, and we do try to keep prices as low as we possibly can. This is something that we keep a constant check on, but we do appreciate your feedback, as this helps us to ensure that we are providing the best service possible. If there is anything else we can help you with, please do not hesitate to contact us.

Posted 3 years ago

“Iv used Promain before and on both occasions the order was fast in getting here and packaged well. The other thing I like is it also gives you instructions on the site to get the best results from the product. Will definitely be using Promain again .”

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Posted 3 years ago

Thanks for your fantastic review Lee, it's always great to hear such positive feedback!

Posted 3 years ago

“My order was dealt with quickly and efficiently. Arrived on time. The product was as described and what I wanted”

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Posted 3 years ago

Thank you for your great review! Please let us know if there is anything else we can help you with.

Posted 3 years ago

“Great service and quick thank you”

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Posted 3 years ago

Thanks for leaving a review Robin!

Posted 3 years ago

“The product looks good for the money my wife hasn't worn any yet so l am giving 5stars on look and delivery only.”

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Posted 3 years ago

We are delighted to hear that you are pleased with the product you purchased and the delivery experience. Thank you widely for your five-star rating of Promain UK Limited. We are grateful for your trust and loyalty.

Posted 3 years ago

Promain is rated 4.8 based on 2,582 reviews