Promain Reviews

Name: Promain
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,513 Reviews

95 %

of reviewers recommend Promain

4.8

Based on 2,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Promain:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Promain for the last few years. Their prices are always the best and delivery charges reasonable. Delivery is prompt too. The only thing I miss is the paint tin opener that used to be in the parcel x”

Helpful Report

Posted 3 years ago

Hi Michele, Thanks for your review! Unfortunately, we are unable to send the openers with every order now, but as you're such a great loyal customer, we've put one in the post for you :)

Posted 3 years ago

“Excellent service delivery with in 24hr and the paint is top notch”

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Posted 3 years ago

Thank you for leaving a review!

Posted 3 years ago

“Excellent rust converter. Used it numerous times. Can definitely recommend this site as it’s good value and first class service”

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Posted 3 years ago

Thanks for your great review Ian! Please do let us know if there is anything else we can help you with.

Posted 3 years ago

“After enquiring at your company, I spoke to Tony Welbourn in the technical department who was extremely knowledgable and helpful with suggesting the paint and process for the job I was doing. The paint worked very well and the job was a success. Many thanks”

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Posted 3 years ago

Thanks for your review Chris, we're glad Tony was able to help you with choosing the correct product for your needs, and we'll certainly pass your comments on to him :)

Posted 3 years ago

“First class service. Received everything that was ordered by the next day in excellent condition. Can definitely recommend Promain UK Ltd and will always this company as the first choice for my paint purchases.”

Helpful Report

Posted 3 years ago

Thank you for your great review Michael! We always appreciate such positive feedback. Please let us know if there is anything else we can help you with :)

Posted 3 years ago

“Fast delivery, paint tins beautifully packaged, protected by bespoke recyclable spacer pieces in the box...I am sure that they have a name just don't know what it is!”

Helpful Report

Posted 3 years ago

Hi Geoff, thank you for your great review. The 'Tin Fitments' are great for transporting tins safely and securely, which is a priority for us! Please let us know if there is anything else we can help you with and best of luck with your project :)

Posted 3 years ago

“Good product and on time”

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Posted 3 years ago

Thanks for your review Andrew!

Posted 3 years ago

“The paint was delivered promptly and the packaging was excellent”

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Posted 3 years ago

Thank you for your great review!

Posted 3 years ago

“Speedy delivery and a good price”

Helpful Report

Posted 3 years ago

Thanks for your review Nick!

Posted 3 years ago

“Skyscraper roof scraper, excellent product and well manufactured. I bought two of these and two extra flat blades that I cut to the profile of a corrugated roof that we were scraping the moss off. Worked very well and would definitely recommend this product.”

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Posted 3 years ago

Thank you for your great review Simon!

Posted 3 years ago

“Very efficient service”

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Posted 3 years ago

Thank you for your review!

Posted 3 years ago

“Ordered 5 tins of Bedec masonry paint but one arrived slightly damaged with a small amount of leakage. Promain supplied a replacement tin the following day. A quality performance”

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Posted 3 years ago

Thanks for your review Malcolm! Sorry to hear one of your tins had been damaged during delivery, but I'm glad we were able to rectify this and get you a replacement straight away.

Posted 3 years ago

“Very good service.”

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Posted 3 years ago

Thanks for our review! Please let us know if there is anything else we can help you with.

Posted 3 years ago

“Excellent service from Promian, again. This was a repeat order of specialist paint for the lines on tennis courts available from Promain at a good price. Straightforward ordering process and courier delivery on time. Seamless throughout. Thanks.”

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Posted 3 years ago

Thanks for your review Mike, it's always great to hear from our returning customers!

Posted 3 years ago

“Fast an efficient service, product coverage not as good as I had hoped.”

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Posted 3 years ago

Thank you for your 4-star rating for Promain UK Limited! We appreciate your feedback and apologise that the product coverage may not have been what you expected. If there is anything we can do to improve, please do not hesitate to let us know.

Posted 2 years ago

“The customer service at Pro main UK Ltd is excellent. The man whom attended to my query is so helpful and assisted me to buy the right product. Outstanding service. By the way, the product itself is so good that everyone walked passed the front of our house, how beautiful it looks.”

Helpful Report

Posted 3 years ago

Hi Paul, thank you for your fantastic review, we always appreciate such good feedback, not only on the product but on the team as well! If there is anything else we can help you with please do not hesitate to contact us.

Posted 3 years ago

“Brilliant again Lee very helpful.”

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Posted 3 years ago

Thanks for your review Ben, We'll be sure to pass your comments on to Lee!

Posted 3 years ago

“The web page said £7.75 for delivery excluding certain products. Mine was £13 inc. VAT. Otherwise an excellent service including quick delivery and dispatch. In this case I would have prefered slower service and lower delivery charges as the paint was for a local Church project.”

Helpful Report

Posted 3 years ago

Hi Philip, Thank you for your review. I have looked at your order and can see that the product you had ordered is, unfortunately, one of the excluded items. We do have a list of manufacturers that are excluded from the standard £7.75 delivery charge on our delivery information page, which you can find here: https://www.promain.co.uk/delivery-information/ We do hope that you are satisfied with the paint, and please do not hesitate to contact us if we can help you with anything else.

Posted 3 years ago

“The product was incredibly well packaged and arrived really quickly which helped me know went as I was in a bit of a fix. I did contact them for some technical advice, and unfortunately nobody came back to me.”

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Posted 3 years ago

Thank you for your 4-star rating of Promain UK Limited, Susan. I appreciate your feedback regarding the product being well packaged and arriving quickly. I'm sorry you didn't receive a response to your technical query. We strive to provide the best experience for all our customers.

Posted 2 years ago

“Had the barn paint in stock and was delivered very quickly. Packaging was really good to protect the cans and delivery charge was reasonable - will use promain again.”

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Posted 3 years ago

Thanks for your great review!

Posted 3 years ago

Promain is rated 4.8 based on 2,513 reviews