Promain Reviews

Name: Promain
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,479 Reviews

95 %

of reviewers recommend Promain

4.8

Based on 2,479 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Promain:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still don’t have the product I ordered.”

Helpful Report

Posted 1 year ago

Hi Stevie, Thank you for your comments. We have looked into this for you and can see that your order was placed on 18th December, and according to the courier, delivery was made on 20th December 2024. As it appears that your order was delivered within 2 days, could you please provide us with further information as to what items you have not received, and we will be happy to investigate this further for you. Many Thanks.

Posted 1 year ago

“Superb company to trade with. Professional paint at affordable prices. I used Teknos paint on furniture I make. Teknos paint is the best furniture paint I have found in 30 years. It may not be the cheapest but it's usability and durability is fantastic. Thankyou Promain for supplying such a high quality product.”

Helpful Report

Posted 1 year ago

Thank you for your amazing review! We're thrilled to hear that you found Teknos paint to be the best for your furniture projects. Your kind words about our affordability and quality mean a lot to us. If you need anything else in the future, please don’t hesitate to get in touch!

Posted 1 year ago

“Great service and good comms A+”

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Posted 1 year ago

Thank you for your review and 5 star rating Richard!

Posted 1 year ago

“Easy to deal with & fast shipping”

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Posted 1 year ago

Thank you for your 5 star rating George! :)

Posted 1 year ago

“Paint was great . Reasonable price . But delivery price was terribly expensive, To my post code although I am in the Scottish highlands . But still on the British mainland . Hence only the 3 stars”

Helpful Report

Posted 1 year ago

Hi John, thank you for your feedback. We're delighted to hear you were pleased with the paint and we completely understand your concerns about delivery costs, especially for those in the Scottish Highlands. Unfortunately as the product you purchased is classed as a hazardous substance, this affects how it is despatched, as it needs to go via a courier with approvals to carry that particular hazardous code. This can sometimes affect the overall delivery costs, however, you will be notified of the delivery charge before completing your order. We continuously explore ways to improve our delivery options and keep prices as fair and as low as possible. If you have any other questions or need assistance, please feel free to reach out anytime!

Posted 1 year ago

“Swift ordering process, good comms, quickly delivery 5*****”

Helpful Report

Posted 1 year ago

Thank you for your great review, Daniel! We always appreciate hearing such positive feedback! Good luck with your project and please let us know if there is anything else we can help you with.

Posted 1 year ago

“Product is great and does everything that we need, delivery was within 36 hours and communication good. Would recommend all the time.”

Helpful Report

Posted 1 year ago

Thank you for your fantastic review, David! We’re thrilled to hear the product meets your needs and that you had a positive experience with our delivery and communication. Your recommendation means a lot to us! If you ever need assistance in the future don’t hesitate to get in touch :)

Posted 1 year ago

“Great product selection and easy to find and order online. Reasonably priced and delivered qyuickly. Be aware of the postage costs when ordering!”

Helpful Report

Posted 1 year ago

Thank you for your review Andrew! We're glad to hear you found our product selection easy to navigate and that your order arrived promptly. We appreciate your note on postage costs, and whilst we do always always strive to keep our prices as reasonable as possible, we do understand that postage costs are an important factor and we will continue to review these wherever possible. If you need anything else in the future, please feel free to reach out!

Posted 1 year ago

“Great stuff :-}”

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Posted 1 year ago

“Excellent service and timely delivery.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating and kind words Philip! Good luck with your project, and please do not hesitate to contact us if we can be of any further assistance.

Posted 1 year ago

“Don’t bother”

Helpful Report

Posted 1 year ago

“Excellent service as always!”

Helpful Report

Posted 1 year ago

Thank you for your rating and review Paul!

Posted 1 year ago

“Very good product easy to use and effective results.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of Bedec Crackle Glaze!

Posted 1 year ago

“Delivered on time and efficient service”

Helpful Report

Posted 1 year ago

Thank you for your review Odette!

Posted 1 year ago

“good days ahead”

Helpful Report

Posted 1 year ago

“Thanks for the paint and fast delivery! https://www.instagram.com/reel/DAqdNd0o5TU/?igsh=MnB3Z2trNGVxaGp1”

Helpful Report

Posted 1 year ago

“Great company got my paint great price”

Helpful Report

Posted 1 year ago

Thank you for your rating and review! We always appreciate hearing such positive feedback :) If there is anything else we can help you with, please do not hesitate to contact us.

Posted 1 year ago

“Great service with rapid response to queries”

Helpful Report

Posted 1 year ago

Thanks for your 5 star rating and review Damian! It's always good to hear such positive feedback. If there is anything else we can help you with, please do not hesitate to contact us.

Posted 1 year ago

“VERY GOOD SERVICE, AND EASY TO ORDER ONLINE. DELIVERY KEPT INFORMED OF PROGRESS OF ORDER”

Helpful Report

Posted 1 year ago

Thank you for your great review Graeme!

Posted 1 year ago

“Great customer servicce”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating Louise! :)

Posted 1 year ago

Promain is rated 4.8 based on 2,479 reviews