Promain Reviews

Name: Promain
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,594 Reviews

95 %

of reviewers recommend Promain

4.8

Based on 2,594 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Promain:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain 5 star review on 21st October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very straightforward to order. Fast turnaround. Item was well packaged.”

Helpful Report

Posted 3 months ago

Thank you for your 5-star review! We're delighted to hear that you found the ordering process straightforward and that your order arrived quickly and well packaged. We work hard to make every stage of the buying experience as smooth as possible, so it's great to know we delivered.

Posted 3 months ago

“Easy to order and paint was delivered the next day!”

Helpful Report

Posted 3 months ago

Thank you for your 5-star review, Michael! We're pleased to hear that you found the ordering process easy and that your paint arrived the very next day. We know how important fast, reliable delivery is when you're keen to get started on a project, so it's great to know we met your expectations.

Posted 3 months ago

“The information and help I got from the technical person was second to none. He helped me get the right product and the right amount (I’m not a tradesman). Just applied the first coat - looking good”

Helpful Report

Posted 3 months ago

Thank you for your 5-star review, Paul! We're delighted to hear that our technical team was able to help you choose the right product and the correct quantity for your project. Whether you're a professional tradesperson or tackling a DIY job for the first time, we're always happy to provide expert advice to help you achieve the best results. It's great to hear the first coat is looking good! We hope you're delighted with the finished project, and if you have any questions along the way, don't hesitate to get in touch.

Posted 3 months ago

“Purchases were easy and delivered promptly. Expensive stuff but good price from supplier. Did the job changing roof from black rubber to white to reduce the heat transfer into building.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave us a 5-star review, Steve! We're really pleased to hear that you found the ordering process easy and that your order arrived promptly. It's great to know we could offer a competitive price on a premium product and hope we can help with your next project.

Posted 3 months ago

“Great service received from placing order to delivery.”

Helpful Report

Posted 3 months ago

Thank you for your 5-star review! We're delighted to hear you received great service from the moment you placed your order right through to delivery. We really appreciate your feedback and look forward to helping you again with your next project.

Posted 3 months ago

“VERY HAPPY WITH YOUR QUICK SERVICE THANK YOU”

Helpful Report

Posted 3 months ago

Thank you for your 5-star review, we are pleased that you are happy with our service.

Posted 3 months ago

“It started out quite badly comms was Non existant. I ordered two items one was out of stock I found out later. The paint I ordered was dipatched from a supplier there was no tracking or comms I just arrived home to find a cardboard box outside the front door on opening the box the container the paint was in was damaged and had leaked. The problem was quickly sorted and comms sudenley appeared and from that moment all went well.”

Helpful Report

Posted 3 months ago

“Phone around to trying to get help with the external painting for my mobile home come across promain spoke with Tony who help me with everything that I needed”

Helpful Report

Posted 3 months ago

Thank you for your 5-star review, Nelson! We're delighted to hear that you found us and that Tony in our technical department was able to help you choose everything you needed for painting your mobile home. Providing expert advice and making sure our customers get the right products for the job is what we're all about. Best of luck with the painting!

Posted 3 months ago

“Road paint not advertised as going off after just 10 mins, tried to return paint having read the leaflet with it, they were not iterested, stating it's your responsibility to ring them for technical information !”

Helpful Report

Posted 3 months ago

Thank you for your feedback. We’re sorry to hear that you were disappointed with your experience. As we sell specialist, technical products such as road and line marking paints, we provide free technical advice both before and after purchase to help customers select and use the most suitable product for their application. We’re always happy to answer questions about application, drying and curing times, coverage and suitability. The curing/drying information for this product is also included within the technical product information and manufacturer’s product data sheet, which are available to customers before purchase. We appreciate that these details can be easy to overlook, but we do encourage customers to review the technical information or contact our technical team if they are unsure about any aspect of the product. We’re sorry that on this occasion the product wasn’t suitable for your requirements and would be happy to discuss the application with you further if you would like our technical team to assist.

Posted 3 months ago

“Still not received item.”

Helpful Report

Posted 3 months ago

We’re sorry to hear that your order did not arrive as expected. Unfortunately, the original delivery went astray while in the courier’s network. As soon as we became aware of the issue, we arranged for a replacement product to be sent and also refunded the delivery charge as a gesture of goodwill. We appreciate how frustrating it is to be waiting for an order, and we’re sorry that this courier issue affected your experience with us. We hope the replacement reached you safely and apologise for the inconvenience caused.

Posted 3 months ago

“Need some guidance in what to exactly order to prep and repaint pool. Spoke to Tony in Technical dept and he not only gave very helpful advice but also guided me through what products and quaitities needed.”

Helpful Report

Posted 4 months ago

Thank you for your 5-star review, Mike! We're delighted to hear that Tony was able to provide the advice and guidance you needed to prepare and repaint your swimming pool. Choosing the right pool paint system and ensuring you have the correct products and quantities is essential for achieving a long-lasting finish, so we're pleased our technical team could help. We hope your pool looks great once the job is complete!

Posted 4 months ago

“Very easy to deal with and the best price I could find online, fast delivery service, what more can you ask for 👍👍👍”

Helpful Report

Posted 4 months ago

Thank you for your 5-star review! We're delighted to hear you found us easy to deal with, enjoyed competitive pricing, and received your order quickly. We work hard to offer great value, fast delivery, and expert service on our range of industrial paints and protective coatings, so it's great to know we met your expectations.

Posted 4 months ago

“Great company to deal with and always been reliable plus effecient.”

Helpful Report

Posted 4 months ago

Thank you for your 5-star review, Julian! We're delighted to hear you've consistently found Promain to be reliable, efficient and a great company to deal with. Providing excellent customer service, fast delivery and expert advice on industrial paints, protective coatings and specialist paint systems is always our priority.

Posted 4 months ago

“This was such an easy site to use and I have no complaints with their service”

Helpful Report

Posted 4 months ago

Thank you for your 5-star review, Christine! We're delighted to hear that you found our website easy to use and that you were pleased with the service you received. We work hard to make ordering industrial paints and specialist coatings as straightforward as possible, all backed by excellent customer support.

Posted 4 months ago

“Efficient. Prompt delivery. Can't comment on the actual product I bought since we haven't had a chance to use it yet! I'm sure it'll do the job though.”

Helpful Report

Posted 4 months ago

Thank you for your 5-star review, Wendy! We're delighted to hear that you found our ordering process efficient and that your paint and coatings order arrived promptly. Providing fast delivery and reliable service is something we pride ourselves on. If you have any questions about product application, preparation or getting the best results, our technical team is always happy to help.

Posted 4 months ago

“Easy to order, really fast delivery, great product.”

Helpful Report

Posted 4 months ago

Thanks for your 5-star review. We're delighted to hear that you found our website easy to use, your order arrived quickly, and that you're pleased with the product.

Posted 4 months ago

“Very happy with my purchase from Promain. I found a better price compared with Owatrol and the ordering process was straightforward. The product arrived as expected and I’ve now finished painting the deck, which looks great. Good value and a positive overall experience. I’d be happy to use Promain again.”

Helpful Report

Posted 4 months ago

Thank you, Claudiu, for your 5-star review. We're delighted to hear you were happy with both your purchase and the service you received from us. It's great to know you found a competitive price, the ordering process was straightforward, and your decking paint arrived on time. Thanks for taking the time to share your experience and for your kind words. We really appreciate your recommendation and look forward to helping you with your next project.

Posted 4 months ago

“We have bought Bedec Barn paint for the second year running because it is ideal to use on our old barn rooves. They have corrugated iron sheets on them, and using 2 Coates of bedec has given them a new lease of life.”

Helpful Report

Posted 4 months ago

Thank you for your 5-star review, Ann. We're delighted to hear that you've chosen Bedec Barn Paint for a second year. The right metal roof paint can transform and protect older agricultural buildings while providing a durable, long-lasting finish. Applying two coats is a great way to achieve the best coverage and protection, and we're pleased the results have met your expectations. Bedec Barn Paint is a popular choice for renovating barns, agricultural buildings, and corrugated metal roofs thanks to its excellent adhesion and weather-resistant performance. We hope your newly refreshed barn roofs continue to look great for many years to come.

Posted 4 months ago

“I had a specific problem which conventional products had not resolved, after a few questions their technical department recommended a system of two paints, they have been excellent and done the job brilliantly. These are industrial products in a completely different league to conventional paints, and having genuinely knowledgeable advice is worth its weight in gold. Highly recommend”

Helpful Report

Posted 4 months ago

Thank you, Gillan, for your 5-star review. We're delighted to hear that our technical team was able to recommend a two-paint system that delivered the results you were looking for. Whether it's industrial paints, protective coatings, or specialist paint systems for challenging applications, we're always happy to help customers find the most effective solution. Thank you again for your recommendation and for choosing Promain.

Posted 4 months ago

“Cannot praise Promain enough. When I thought my parcel had been lost they couldn't do enough to help. Their customer service is second to none. Would highly recommend.”

Helpful Report

Posted 4 months ago

Thank you for your 5-star review, Chantelle! We're delighted to hear that our customer service team was able to assist when you thought your parcel had gone missing. We understand how worrying that can be, so we're pleased we could help you. Thanks also for your recommendation and for taking the time to share your experience.

Posted 4 months ago

Promain is rated 4.8 based on 2,594 reviews