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Promain UK Limited Reviews

4.8 Rating 2,324 Reviews
96 %
of reviewers recommend Promain UK Limited
Company Reviews Product Reviews
1,174
 Metrics Info
4.8
Based on 2,324 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Promain UK Limited Reviews

About Promain UK Limited:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Richard P
Verified Buyer
“Very happy with the advice they have given me on a variety of projects over a number of years as the results are still looking good. Much appreciated.”
Helpful Report
Posted 9 months ago
Thanks for your review Richard! We are so pleased to hear that the advice we gave you has had such lasting results, and we truly appreciate your kind words. Thank you for being a returning customer!
Posted 9 months ago
Howard
Verified Buyer
“The product I bought is good,decent price,arrived in a good box undamaged Will buy again from this business”
Helpful Report
Posted 10 months ago
Thanks for your kind review Howard!
Posted 9 months ago
Terry S
Verified Buyer
“Great service great product will use again”
Helpful Report
Posted 10 months ago
Thank you very much for your 5 star rating, Terry! We appreciate you taking the time to leave us such an excellent review. We are thrilled to hear that you were pleased with our great service and productand we look forward to doing business with you again in the future.
Posted 10 months ago
Lenny T
Verified Buyer
“I've ordered Owatrol decking paint a few times now from Promain and have always been impressed with their very competitive prices and excellent and efficient service.”
Helpful Report
Posted 10 months ago
Thank you so much for the kind words and for your 5 star rating, Lenny! We are delighted that you have been pleased with our very competitive prices and excellent and efficient service. We are especially grateful to you as a returning customer, and we thank you for your continued support.
Posted 10 months ago
Anonymous
Verified Buyer
“Easy ordering with excellent customer service.”
Helpful Report
Posted 10 months ago
Thank you so much for your 5 star rating of Promain UK Limited! We really appreciate your kind words. We are delighted to hear that you found our order process easy and our customer service excellent!
Posted 10 months ago
Linsey
Verified Buyer
“Would definitely order from here again. Their customer service was exceptional. There was an issue with my order but this was down to the supplier. They sorted it out for me so quickly and kept me updated throughout. Deliveries were so quick too. Would have no hesitations placing future orders. 10/10 for service.”
Helpful Report
Posted 10 months ago
Thank you so much for your 5 star rating of Promain UK Limited, Linsey! We really appreciate the kind words about our customer service and quick delivery, and we're so pleased that the issue with your order was resolved in a timely and satisfactory manner.
Posted 10 months ago
Anonymous
Verified Buyer
“Excellent Service called to let us know that one of the products was out of stock and advised on an alternative product that they could supply.”
Helpful Report
Posted 10 months ago
Thank you so much for your 5 star rating of Promain UK Limited! We really appreciate your kind words about our excellent service, and are so glad to hear that we could help you by letting you know about the product being out of stock and offering an alternative that we could supply.
Posted 10 months ago
Vladimirs
Verified Buyer
“Good paint Fast delivery”
Helpful Report
Posted 10 months ago
Thank you for your review and 5 star rating!
Posted 10 months ago
Paul
Verified Buyer
“Hi paint was very easy to apply and soon dries fast and leaves a lovely gloss finish”
Helpful Report
Posted 10 months ago
Thank you Paul for your 5 star rating of Promain UK Limited!
Posted 10 months ago
Clive
Verified Buyer
“Excellent company to do business with with extremely quick delivery and kept informed on progress all along Highly recommended”
Helpful Report
Posted 10 months ago
Thank you so much Clive for giving us a 5 star rating and the kind words about Promain UK Limited! We are always committed to providing our customers with the best shopping experience and ensuring that their orders are shipped promptly. We deeply appreciate your loyalty as a returning customer and your recommendation. It means a lot to us! Thank you!
Posted 10 months ago
Alex
Verified Buyer
“Impeccable service; very impressed indeed.”
Helpful Report
Posted 10 months ago
Thank you so much, Alex, for giving us a 5-star rating! We really appreciate you taking the time to share your feedback!
Posted 10 months ago
David
Verified Buyer
“Excellent service & product”
Helpful Report
Posted 10 months ago
Thanks David!
Posted 10 months ago
Ben
Verified Buyer
“Good value and product line choice. Delivery well packed.”
Helpful Report
Posted 10 months ago
Thanks for your review Ben!
Posted 10 months ago
John
Verified Buyer
“Excellent service. I will definitely use again.”
Helpful Report
Posted 10 months ago
Thank you so much for your 5-star rating of Promain UK Limited! I'm glad to hear you were pleased with the excellent service you received. We truly appreciate your support and feedback, and we are delighted to know that you would use our services again in the future. Thank you for being a valued and returning customer!
Posted 10 months ago
Phil
Verified Buyer
“Easy to order, competitive prices, prompt delivery, worth 5 star rating”
Helpful Report
Posted 10 months ago
Thanks Phil for your 5 star rating of Promain UK Limited! We're glad to hear that you found our ordering process to be easy and our prices to be competitive. We also appreciate you taking the time to comment on the prompt delivery, and hope to be of assistance again in the future.
Posted 10 months ago
Celia
Verified Buyer
“Very quick to send out product, happy with description. Havent used it yet”
Helpful Report
Posted 10 months ago
Thank you Celia for taking the time to review our company and giving us five out of five stars! We are glad you are pleased with the product description and our fast delivery. Thank you again for your kind review.
Posted 10 months ago
Anthony
Verified Buyer
“The product I purchased was an attachment rake for the sky vac I used it with my spare poles to lift and loosen the grass sofa in the guttering worked a treat thankyou.”
Helpful Report
Posted 10 months ago
Thank you so much for your review Anthony! We are so pleased to hear that the product you purchased from us worked a treat, and we hope to be of assistance to you again in the future.
Posted 10 months ago
Richard
Verified Buyer
“Delivery time terrible”
Helpful Report
Posted 10 months ago
Thank you so much Richard for taking the time to let us know about your experience with Promain UK Limited. We deeply appreciate your honest feedback and apologise for the problems you have experienced with the delivery time. We will always do our best to make sure all our customers are happy with the service and products they receive. Unfortunately, there are rare occasions where deliveries can be delayed by circumstances that are beyond our control. On such occasions, we always aim to keep our customers notified of any issues as soon as possible, however, we do understand that delays can be incredibly inconvenient, and sincerely apologise for this. We hope that you were pleased with the product itself and that you were able to complete your project without any further delays.
Posted 10 months ago
Marko M
Verified Buyer
“I have been using Promain for waterproof paints for years, always a great product, always on time”
Helpful Report
Posted 11 months ago
Thanks Marko, it's always great to read such positive reviews!
Posted 10 months ago
Anonymous
Verified Buyer
“Box delivered with spilt paint when carton opened”
Helpful Report
Posted 11 months ago
Thank you for leaving your review. We do apologise that your order was received damaged. I have looked into this further for you and can see that our customer services team have raised this with the manufacturer who originally despatched your order on our behalf, and a replacement has been issued. We do appreciate your feedback, as customer satisfaction is extremely important to us, and this was clearly not up to our usual high standards on this occasion. Once again please accept our apologies for any inconvenience this may have caused.
Posted 10 months ago
Promain UK Limited is rated 4.8 based on 2,324 reviews
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