Promain Reviews

Name: Promain
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,495 Reviews

95 %

of reviewers recommend Promain

4.8

Based on 2,495 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Promain:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never got it ?????????”

Helpful Report

Posted 3 years ago

Hi Stephen, thank you for leaving a review. I am sorry to hear that your parcel has not arrived. We have investigated this with FedEx for you, and have been advised that delivery attempts had been made but unfortunately no-one was available to take the delivery. This has therefore been returned to the local FedEx depot. I understand that a member of our sales team has tried to contact you today and has also emailed you to apologise for the delay and to re-arrange the delivery with you. We have also refunded your delivery charge and raised an official complaint with FedEx on your behalf. Once again we do apologise for this delay and any inconvenience this may have caused. If you require any further assistance please do not hesitate to contact us.

Posted 3 years ago

“Ordered something and paid for then turned out not to even be Instock shocking service”

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Posted 3 years ago

Hi Lee, thank you for your review. I have looked into this for you, and unfortunately it appears that the manufacturer themselves were actually out of stock of this item, and we were therefore regrettably, unable to supply the specified colour. I understand from our Sales Team that we were able to contact you to advise you of this and have provided a full refund, however, we do understand the frustration and impact that delays can have, and we do apologise for any inconvenience that this may have caused.

Posted 3 years ago

“Fantastic service, sales staff polite and informative and products good quality”

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Posted 3 years ago

Thanks Nigel! It's always nice to hear such great feedback - we do appreciate it.

Posted 3 years ago

“Hasslefree ordering quickly delivered (2 days)”

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Posted 3 years ago

Thank you for your kind review Colin!

Posted 3 years ago

“Keen price and super quick delivery. Thank you.”

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Posted 3 years ago

Thank you for your review!

Posted 3 years ago

“Very fast service, very pleased”

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Posted 3 years ago

Thanks for your review Adrian! Please let us know if there is anything else we can help you with.

Posted 3 years ago

“Great product and right on time”

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Posted 3 years ago

Thank you for your review!

Posted 3 years ago

“No problems.”

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Posted 3 years ago

Thanks for your review!

Posted 3 years ago

“Excellent service and best price”

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Posted 3 years ago

Thanks for your review!

Posted 3 years ago

“Ordered 13th Sep Arrived 22nd Sept Slow delivery, had a job booked so I had to buy the product from a different supplier.”

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Posted 3 years ago

Hi Kev, Thank you for your review. We take all reviews seriously, good or bad, and so I have looked into this for you as that delivery time does not seem to meet our usual standards. I can see that unfortunately part of your order was damaged in transit and a member of the Sales Team contacted you to inform you of this, and did offer to send the undamaged tin straight away with the replacement tins to follow asap however, I understand that you wanted to wait and receive all 3 tins together, which we do understand. I am sorry that your order was damaged during transit and that this caused a delay to your schedule. We will of course take this up with the courier as well as we do understand that delays can have a knock on effect. We hope that we will be able to assist you again in the future.

Posted 3 years ago

“Fast delivery and well packed came in time stated pleased”

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Posted 3 years ago

Thank you for your review!

Posted 3 years ago

“Excellent product and service”

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Posted 3 years ago

Thanks for your review Roy!

Posted 3 years ago

“Great product. I have used this many times and it is great value for money .. delivery service is quick too”

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Posted 3 years ago

Thanks for your great review Scott. It's always good to hear such positive feedback!

Posted 3 years ago

“item ordered and arrived in quick time”

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Posted 3 years ago

Thanks for leaving us a review Kevin :)

Posted 3 years ago

“Fast service, great range of colours. The Barn paint is fantastic. Easy to apply, it looks good”

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Posted 3 years ago

Hi Margot, thanks for leaving us a review, we always appreciate hearing such positive feedback, and we're thrilled that you found the barn paint easy to apply and are happy with the results! Please do let us know if there is anything else we can help you with.

Posted 3 years ago

“Good advice, good product. Would use again”

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Posted 3 years ago

Thanks for your review Sarah! Please do let us know if there is anything else we can help you with.

Posted 3 years ago

“Excellent and immediate response thank you .”

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Posted 3 years ago

Thanks for your review Robert, we always appreciate receiving such good feedback :)

Posted 3 years ago

“Very well packaged.”

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Posted 3 years ago

Thanks for your review!

Posted 3 years ago

“Fast delivery of paint and some sound advice over the phone about mixing colours. The Rustoleum Combicolor is great stuff, I painted my bike with it using a roller!”

Promain 5 star review on 9th September 2022

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Posted 3 years ago

Wow! The bike looks fantastic Glyn! Thanks for sharing the picture with us and for your great review!

Posted 3 years ago

“Used Promain on numerous occasions for products and advice and always delivers. Good company”

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Posted 3 years ago

Thanks for your review David! We always love to hear such great feedback!

Posted 3 years ago

Promain is rated 4.8 based on 2,495 reviews