Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

Promain UK Limited Reviews

4.8 Rating 2,323 Reviews
96 %
of reviewers recommend Promain UK Limited
Company Reviews Product Reviews
1,174
 Metrics Info
4.8
Based on 2,323 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Promain UK Limited Reviews

About Promain UK Limited:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

Write Your review

Tell us how Promain UK Limited made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
You will be contacted by email to verify your review.
By submitting your review you agree to the REVIEWS.io terms & conditions.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Stephen
Verified Buyer
“Always good service”
Helpful Report
Posted 1 year ago
Thanks for your review Stephen!
Posted 1 year ago
Heather
Verified Buyer
“Bought bedec paint which is absolutely brilliant. Easy to use, brushes cleaned in water, and the finish is excellent. Did my wooden shed last year with barn paint (2 coats) still looks like new. Would def recommend.”
Helpful Report
Posted 1 year ago
Thank you for your fab review Heather!
Posted 1 year ago
TIM B
Verified Buyer
“Good prompt delivery as always”
Helpful Report
Posted 1 year ago
Thank you Tim!
Posted 1 year ago
David M
Verified Buyer
“Very impressed. I tested on my workshop floor first before doing the job and would use again for sure.”
Promain UK Limited 5 star review on 20th March 2023 Promain UK Limited 5 star review on 20th March 2023 Promain UK Limited 5 star review on 20th March 2023
Helpful Report
Posted 1 year ago
Amazing project!
Posted 1 year ago
George M
Verified Buyer
“I purchased yellow line mark paint and stencils to cover existing carpark lines for a client the paint would not mix or paint it was like treacle so I called technical department who then said it has had complaints about this before in colder regions , there was no mention of this when purchasing I was then told to put paint tin in bucket of hot water for about half an hour tried this and it was still like treacle so gave up and had to purchase other paint to complete task, the paint was expensive so thought it would be best option how wrong was I and because the tin was opened no return or refund was offered will not be using this company in future. The stencil I ordered was a LARGE wheelchair and come as a small stencil so again disappointed.”
Helpful Report
Posted 1 year ago
Dear Mr Morrison Thank you for your feedback. Unfortunately, yes, some paints especially ones formulated for outdoor use do increase viscosity when applied in cold temperatures and onto cold substrates. We will discuss with our Technical Team the best way in the future to warn customers of this in the future during the colder months. In regards to the large disabled wheelchair stencil ordered, it seems that the incorrect size was despatched to you. Our apologies. Our Sales Team will process the refund on this item to you, and the full delivery you have paid – expect the refund in your account within 3 working days. Thank once again for your order, review and feedback. The Promain Team
Posted 1 year ago
Neville S
Verified Buyer
“Product I wanted at a reasonable price, promptly delivered.”
Helpful Report
Posted 1 year ago
Thank you for your review Neville, please let us know if there is anything else we can help you with!
Posted 1 year ago
Sue B
Verified Buyer
“Arrived nice and quickly to repaint our pool. All done now”
Helpful Report
Posted 1 year ago
Thanks for the review Sue, glad everything went well with your pool, now all you need is the weather to warm up!
Posted 1 year ago
Martin H
Verified Buyer
“Delivery was good with FedEx. Very quick. Invoice sent through very quickly too. Website easy to use and pleased with quality of product..”
Helpful Report
Posted 1 year ago
Thank you for leaving us such a great review Martin! Please let us know if there is anything else we can help you with.
Posted 1 year ago
Alistair
Verified Buyer
“On time top service great product”
Helpful Report
Posted 1 year ago
Thank you for your review Alistair!
Posted 1 year ago
Richard G
Verified Buyer
“Very friendly folks, I didn’t spend much money but they took the time to call me back and answer a question I had - yep, they actually called back, not many people do that anymore, oh and yes, both people I spoke with were polite and helpful, sounds made up right … but it’s true, give em a try, they’ll actually deserve your business.”
Helpful Report
Posted 1 year ago
Thank you for your very kind review Richard! It's always lovely to hear such positive feedback. Please let us know if there is anything else we can help you with :)
Posted 1 year ago
Anonymous
Verified Buyer
“Packing very good, delivered when said it would”
Helpful Report
Posted 1 year ago
Thank you for your review!
Posted 1 year ago
Anonymous
Verified Buyer
“The quickest service i've experience in years. Customer service is also well prepared and professional.”
Helpful Report
Posted 1 year ago
Thank you for your fantastic review! We always appreciate hearing such positive feedback!
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent Service. Processed order very quickly.”
Helpful Report
Posted 1 year ago
Thank you for your review!
Posted 1 year ago
Anonymous
Verified Buyer
“Very efficient as usual”
Helpful Report
Posted 1 year ago
Thank you for your kind comments!
Posted 1 year ago
Chris D
Verified Buyer
“Best price I could find for the paint that I needed which was quite hard to find and the delivery price and timeline was great too. Can't fault Promain.”
Helpful Report
Posted 1 year ago
Thanks for your review Chris, it's always great to hear such positive feedback! :)
Posted 1 year ago
Greg M
Verified Buyer
“Did exactly as described easy to use but as they say, you need the right heat torch which I had”
Helpful Report
Posted 1 year ago
Hi Greg, thank you for your review! We're glad that you found the line marking tape easy to apply and yes as you said, the correct heat torch is very important when it comes to applying thermoplastics. Thank you for taking the time to leave us a review, and if there is anything else we can help you with, please do not hesitate to contact us :)
Posted 1 year ago
Mark B
Verified Buyer
“Ordered the ampere line marker spray. Really good stuff 👏 Would have given 5⭐️ but for the price”
Helpful Report
Posted 1 year ago
Hi Mark, Thank you for taking time to leave a review! We do understand the issues with costs of just about everything at the moment, and we do try to keep prices as low as we possibly can. This is something that we keep a constant check on, but we do appreciate your feedback, as this helps us to ensure that we are providing the best service possible. If there is anything else we can help you with, please do not hesitate to contact us.
Posted 1 year ago
Lee B
Verified Buyer
“Iv used Promain before and on both occasions the order was fast in getting here and packaged well. The other thing I like is it also gives you instructions on the site to get the best results from the product. Will definitely be using Promain again .”
Helpful Report
Posted 1 year ago
Thanks for your fantastic review Lee, it's always great to hear such positive feedback!
Posted 1 year ago
J T
Verified Buyer
“My order was dealt with quickly and efficiently. Arrived on time. The product was as described and what I wanted”
Helpful Report
Posted 1 year ago
Thank you for your great review! Please let us know if there is anything else we can help you with.
Posted 1 year ago
Robin A
Verified Buyer
“Great service and quick thank you”
Helpful Report
Posted 1 year ago
Thanks for leaving a review Robin!
Posted 1 year ago
Promain UK Limited is rated 4.8 based on 2,323 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request