WCF Ltd T/A Progreen Reviews

Name: WCF Ltd T/A Progreen
Address: Unit 3 Axis Park, Manasty Road, Orton Southgate, Cambridgeshire
Rating: 4.69

4.7 Rating 4,084 Reviews

93 %

of reviewers recommend WCF Ltd T/A Progreen

4.7

Based on 4,084 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

WCF Ltd T/A Progreen 5 star review on 26th September 2026

Anonymous

Anonymous // 01/01/2019

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“The product works as per described. It was at a good price. Delivered on time and in a good condition. Excellent company to buy from.”

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Posted 5 months ago

“Grass seed appears good quality, but the delivery took far too long which meant I missed the ideal opportunity to overseed my garden. If the delivery time improved then I would give a 4/5 review.”

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Posted 5 months ago

Hi Paul, Thank you for your feedback. We completely understand your frustration regarding your order, and we sincerely apologise for the inconvenience caused. Please be assured that this is not the standard of service we aim to provide at ProGreen. Unfortunately, during early April we experienced some operational delays, which have now been fully resolved. We appreciate your patience and understanding, and we hope this helps clarify the situation. Kind regards, ProGreen

Posted 5 months ago

“Good range of products at sensible prices with quick and efficient delivery”

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Posted 6 months ago

“Good products. Ordered, delivered, no problems.”

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Posted 6 months ago

“After 5 days of no information re delivery I sent an email which was ignored. a After 8 days my phone calls went unanswered, as was my subsequent email. The product arrived after 10 days.”

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Posted 6 months ago

Hi there, At ProGreen we pride ourselves on being customer focussed, part of this entails transparency with our customer base, we approached peak season significantly sooner this year and as a result this caused a slight delay on our standard expectation of 3-5 working days. I'd like to assure you that this is not common practice and we are now processing orders within our advised time-frame, please accept our sincere apologies for the inevitable inconvenience this will have caused. I hope this helps, we really do appreciate your feedback! Kind regards, ProGreen

Posted 6 months ago

“It is exactly what I wanted that local garden centres cannot supply. Ideal for people with bigger gardens. The home delivery is a plus.”

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Posted 6 months ago

“Well if I had it delivered I would be able to try it and give u the feed back .the parcel force delivery driver took the parcel back after no one was here and didn't even leave a card in letter box”

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Posted 6 months ago

Hi Derek, Sorry to hear this! A member of our team has tried to get in touch, could you let us know of a good time to call please? We'd love to have this rectified for you. I hope this helps. ProGreen

Posted 6 months ago

“I had to chase order at least 2 times I ordered on 13/03/26 i was told in e mail and in person its on its way I will be sent an e mail regarding delivery I chased again 20/03/26 to be told delivey attemted that morning at 08.41 as I had not recieved an e mail I was not expecting delivery I was told they will attemt to redeliver usualy if morning delivery it would be same. Monday 23rd it arrived just after 1pm again no email confirmation but I stayed in as for a week I had 1 ton of top soil on drive awaiting seed POOR communication for a pound more Amazon deliver in 2 days”

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Posted 6 months ago

Hi Dave, Our sincere apologies you felt this was delayed, this looks to have been attempted on 19th March - which was the 4th working day since your order. Unfortunately it does look as if our courier then didn't attempt delivery the next day, and it was subsequently delivered the next working day. I will most definitely have this raised for you, certainly from a perspective of not receiving any tracking info - this should go out as standard, so please accept our apologies if this wasn't the case this time. I hope this helps. ProGreen

Posted 6 months ago

“Nothing at all wrong with product but order tracking can be improved .. the link provided for a tracking service was cumbersome and unsuccessful. I had no idea that delivery was being made from this link. I needed to call main office to find out delivery day ( but no estimated time of delivery could be given)”

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Posted 6 months ago

“Service was good delivery unbelievabley bad.”

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Posted 6 months ago

Hi Geoffrey, At ProGreen we pride ourselves on being customer focussed, part of this entails transparency with our customer base, we approached peak season significantly sooner this year and as a result this caused a slight delay on our standard expectation of 3-5 working days. I'd like to assure you that this is not common practice and we are now processing orders within our advised time-frame, please accept our sincere apologies for the inevitable inconvenience this will have caused. I hope this helps, we really do appreciate your feedback! Kind regards, ProGreen

Posted 6 months ago

“Product eventually arrived after having to chase them up for delivery details and updates. 10 days from order to delivery was poor in my opinion considering the postage charge. Not used item yet so can’t comment on quality but doubt I would rush to re order due to poor communication.”

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Posted 6 months ago

Hi Andrew, At ProGreen we pride ourselves on being customer focussed, part of this entails transparency with our customer base, we approached peak season significantly sooner this year and as a result this caused a slight delay on our standard expectation of 3-5 working days. Similarly this caused an influx of emails among other avenues of contact (understandably!). This then in turn led to a delay in our response times. I'd like to assure you that this is not common practice and we are now processing orders within our advised time-frame, please accept our sincere apologies for the inevitable inconvenience this will have caused. I hope this helps, we really do appreciate your feedback! Kind regards, ProGreen

Posted 6 months ago

“Bad delivery service”

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Posted 6 months ago

Hi Donna, Thank you for your feedback, I can see that one of your 2 parcels experienced a delay in transit. Please accept our sincere apologies for the inevitable inconvenience this will have caused - please be assured that this is not the standard of service we aim to provide and have actioned with our courier accordingly. I'm pleased to see that both parcels have now been delivered. Kind regards, ProGreen

Posted 6 months ago

“Logging on is a faff. Delivery could be quicker. I had to phone our treasurer to agree card payment after the order was made. So it took quite a long time to make a simple purchase. I understand the need for security, but this was a pain in the perverbial. You did not give a delivery date. I did not understand how to log on to the tracking ap. I delivery by post office one by parcel force 4 days later.”

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Posted 6 months ago

“Delivery estimated at 3-5 working days when purchased product online. Took at least seven working days to arrive. My email asking for an update on order progress was ignored.”

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Posted 6 months ago

Hi David, At ProGreen we pride ourselves on being customer focussed, part of this entails transparency with our customer base, we approached peak season significantly sooner this year and as a result this caused a slight delay on our standard expectation of 3-5 working days. I'd like to assure you that this is not common practice and we are now processing orders within our advised time-frame, please accept our sincere apologies for the inevitable inconvenience this will have caused. I hope this helps. Kind regards, ProGreen

Posted 6 months ago

“Spread the militaries killer where needed and within a couple days could see the difference.”

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Posted 6 months ago

“Found the site had a comprehensive range of products available at good prices. A little slow in getting my order despatched however.”

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Posted 6 months ago

“Still waiting for my order, emailed and had no reply, just not good enough poor service, was recommend progreen by a friend as i have a large gardening business and was trying it out to see if i would us it in the furtue but im still waiting for my order..”

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Posted 6 months ago

Hi Ryan, Our sincere apologies for the delay on this one, I believe a member of the team has tried to get in touch, could you let us know a good time to contact you please as we'd love to have this rectified for you. At ProGreen we pride ourselves on being customer focussed, part of this entails transparency with our customer base, we approached peak season significantly sooner this year and as a result this caused a slight delay on our standard expectation of 3-5 working days. I'd like to assure you that this is not common practice and we are now processing orders within our advised time-frame. I hope this helps, we look forward to speaking with you soon. Kind regards, ProGreen

Posted 6 months ago

“I need my orders fast as i buy as and when i need things for my customers, i thought i would try Pro Green for some Eco plugs, But i didnt hear anything for 6 days, i eventually emailed them on a Thursday as i needed the plugs for Mondays job, They did apologise and sent out for next day to my relief.”

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Posted 6 months ago

Hi there, Sorry to hear this! Pleased to hear a member of the team had this rectified promptly for you. Please note, our peak-season does unfortunately see small inevitable delays in comparison to our quieter times either side of the season, we'd be more than happy to have these deliveries prioritized for you in future, please do just opt for Express AM on checkout during our busy period. I hope this helps, thanks again for your feedback. ProGreen

Posted 6 months ago

“The wildflower seed envelope was not sealed properly and I lost the majority of my seeds in and outside the box that my grass seed was in. I wrote to them three times but they unfortunately ignored me. Everything else was good though.”

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Posted 6 months ago

Hi Chris, Our sincere apologies for the delay on getting back to you on this one - i believe a member of the team has been in touch to arrange a solution the for this loss of product for you. Would you mind giving us a call back to discuss the best option here please? I hope this helps. Kind regards, ProGreen

Posted 6 months ago

“Bit early to tell, only laid it yesterday. Was a slight issue with order/delivery but quickly resolved (ordered on the 3rd, delivered on the 12th). Ask me again in 4-6 weeks.”

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Posted 6 months ago

Hi Nick, Apologies for the delay on this one, looking into this for you - this seems to have been sat with the courier for longer than expected also. Pleased to hear it's now made it to you. We're super confident in our very popular Shade & Drought seed, so we just know that amazing results are imminent! Happy sowing! Kind regards, ProGreen

Posted 6 months ago

WCF Ltd T/A Progreen is rated 4.7 based on 4,084 reviews