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WCF Ltd T/A Progreen Reviews

4.7 Rating 3,561 Reviews
94 %
of reviewers recommend WCF Ltd T/A Progreen
4.7
Based on 3,561 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read WCF Ltd T/A Progreen Reviews
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Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

Excellent service as always. Prompt delivery Thank you
Helpful Report
Posted 1 year ago
The product I purchased arrived very quickly but the instructions with it left me with a couple of queries as I was looking to treat a small garden area, the instructions were more geared to hectares of farms and 100-500 litres of water. Despite emailing in the queries three times and ringing the so called help line once (I think I just got an ansafone) - no-one ever replied. The only email contact was a message thanking me for getting in touch and that you hoped to respond within 7 days. Eventually I fathomed out the answers to my queries. So - very frustrated with the poor communication, happy with the product.
Helpful Report
Posted 1 year ago
Thank you for your review and your feedback. Apologies for the inconvenience you have faced - this is something I will pass onto the relevant team. Your feedback is appreciated. Kind Regards, ProGreen.
Posted 1 year ago
Very satisfied with progereen product. I ordered and product came promtly as advised at point of purchase. Used the product and seeing the results within several days - doing what it said on the tin!!! Thank you ProGreen - will deff be ordering from you again mark j
Helpful Report
Posted 1 year ago
Recently purchased SBK Brushwood Killer 1L & KPlus 250ml Bundle to try to get rid of marestail. Unfortunately the delivery driver, for some unknown reason, tried to deliver this to the wrong address and it was then sent to a 'pick up point' miles away - not Progreens fault at all. When I eventually managed to get to speak to someone at the delivery company they said that there was nothing that they could do and I would have to travel 12 miles to collect it! I contacted Progreen by email and a huge thanks to Allison who sorted this out very efficiently - she was very apologetic and dispatched the order again. The good news is that I have treated the area with this product and the marestail is starting to wither away - hopefully a success
Helpful Report
Posted 1 year ago
Excellent products, speedy delivery and easy to use website for ordering. First rate all round.
Helpful Report
Posted 1 year ago
This product claims to kill speedwell. I have used it twice now following all instructions and it has not worked on the speedwell in my lawn. Expensive waste of money.
Helpful Report
Posted 1 year ago
Sorry to hear this, please get in touch at 0330 165 5568 if you wish to discuss this matter further. Kind Regards, ProGreen team
Posted 1 year ago
Excellent and easy website and customer service very efficient,and on the ball.
Helpful Report
Posted 1 year ago
Great to hear, Roger - thank you for your feedback.
Posted 1 year ago
took a very long time for products to arrive had to contact twice very nice to talk though, i was promised order the next day still didnt arrive a week later had to chase again not good !!!
Helpful Report
Posted 1 year ago
Hi Iain, sorry to hear you have faced such inconvenience. Thank you for your feedback, we will take this on board for the future. Kind Regards, ProGreen team
Posted 1 year ago
Delivery took over a week despite billed on website as 2-3 days incorrect product delivered
Helpful Report
Posted 1 year ago
Sorry to hear this Mark, we apologise for such inconvenience. I hope this issue has since been resolved. Kind Regards, ProGreen team
Posted 1 year ago
Used Progreen for many years. 1st year where ive had problems. Not Progreens fault but I had to pick up delivery from drop off point 3 miles away by car having paid for delivery to home address.
Helpful Report
Posted 1 year ago
Hi Sarah, sorry to hear you have faced this inconvenience. We will take this feedback into consideration for the future. Thank you for your review. Kind Regards, ProGreen team
Posted 1 year ago
Always good service and the products are reliable. One small moan, please change your courier company, Yodel are hopeless. Not delivered when promised. Told it must be signed for so stayed in. In the event the goods were left without a signature.
Helpful Report
Posted 1 year ago
Hi Mike, thank you for your review and your feedback - we will take this on board for the future. Apologies for any inconvenience caused. Kind Regards, ProGreen team
Posted 1 year ago
Goods not delivered and company not replying tocorrespondence
Helpful Report
Posted 1 year ago
Hi Philip, sorry to hear this and apologies for any inconvenience caused. Please give us a call on 0330 165 5568 if you would like to discuss this matter further. Kind Regards, ProGreen team
Posted 1 year ago
Excellent service again and highly competitive pricing.Grazon the only selective weed killer suitable for spot spraying on flower rich meadows.
Helpful Report
Posted 1 year ago
Thank you for your review and glad to hear you had a good experience. Kind Regards, ProGreen team
Posted 1 year ago
The product was good value but dispatch time and the DPD courier company were poor to put it mildly. It took three attempts to deliver to my address. They are historically bad at deliveries in my location. Shame I could not rate you more highly. Internet advertising is very prominent and well structured. I would like to use your company again but would be put off if it was DPD.
Helpful Report
Posted 1 year ago
Hi James, thank you for your review and we apologise for any inconvenience you have faced. We will take your feedback into consideration for the future. Kind Regards, ProGreen team
Posted 1 year ago
Delivered quickly and straightforward instructions on mixing ratios. Set up the spraying kit and proceeded to spray. Excellent results! All the areas sprayed are weed free, with the large weeds dessicated to brown fibres that are brushed away. No new weeds appearing after a month, so very pleased. Expoensive but far and away more effective than 'off the shelf' weedkillers.
Helpful Report
Posted 1 year ago
Hi Mick, thank you for your positive review, much appreciated. We are glad to hear you have had a positive experience.
Posted 1 year ago
Non-existent customer support.
Helpful Report
Posted 1 year ago
Sorry to hear this, our customer service team can get very busy at this time of year but aim to get back to every customer as soon as possible. Again, we apologise for any inconvenience. Kind Regards, ProGreen team
Posted 1 year ago
101% Recommended.... Simple as that....Pleasure to deal with and do business with....THX!
Helpful Report
Posted 1 year ago
Great to hear this, Peter, thank you for your positive review.
Posted 1 year ago
Poor delivery timescale. Item showed in stock, ordered online, 3-5 days delivery and when I called a week later, it wasnt in stock at all! Took over 2 weeks to arrive. Normally usually good, but not this time.
Helpful Report
Posted 1 year ago
Hi Michele, sorry for this inconvenience you have faced. We have taken measures to ensure such delays don't happen again. Thank you for your feedback. Kind Regards, ProGreen team
Posted 1 year ago
After ordering on a Monday, and not being informed until I’d phone on Friday that my order would be dispatched the following Monday I must admit to being somewhat perplexed! If despatch was going to be delayed, and in the interest of customer satisfaction, why on earth was I not informed as such soon after order? Being informed is everything. The delayed despatch wasn’t an issue, not being pro actively notified was an issue. An issue SO easily resolved.
Helpful Report
Posted 1 year ago
Hi John, apologies for this inconvenience you have faced. We have taken measures to prevent such delays from happening again in the future. Thank you for your feedback. Kind Regards, ProGreen team
Posted 1 year ago
Poor!! item never turned up!! Emailed twice no response had to get PayPal to step in for a refund!!
Helpful Report
Posted 1 year ago
Sorry to hear this, please give us an email or a call if you wish to discuss this further. Kind Regards, ProGreen team
Posted 1 year ago
WCF Ltd T/A Progreen is rated 4.7 based on 3,561 reviews