WCF Ltd T/A Progreen Reviews

Name: WCF Ltd T/A Progreen
Address: Unit 3 Axis Park, Manasty Road, Orton Southgate, Cambridgeshire
Rating: 4.69

4.7 Rating 4,084 Reviews

93 %

of reviewers recommend WCF Ltd T/A Progreen

4.7

Based on 4,084 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

WCF Ltd T/A Progreen 5 star review on 26th September 2026

Anonymous

Anonymous // 01/01/2019

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“This request is laughable as I've never had any dealings with Weed Control Solutions. I purchased a fertlizier spreader from you on 2 March and attempting too find out a delivery date was impossible on-line. The "Shop" app is total rubbish, gives no information and tried to con me into other products/services which I had no interest in. I eventually managed to contact someone by phone, this was a very pleasant experience with a friendly operative who gave me a delivery date - why couldn't this be done on-line? Following delivery, to a neighbour's house 1/4 mile away (noy your fault but worth checking your couriers) I found when assembling the spreader that oner wheel had a flat tyre, the inner tube had burst, meaning anothher phone call which again was excellent anmd a new wheel was despatched and arrived very quickly. I don't know whho delivered it but presume a courier, wasn't "damaged" but "faulty" would be a better description.”

Helpful Report

Posted 6 months ago

Hi Henry, Apologies for the confusion, ProGreen Weed Control Solutions is just our company name, whilst I appreciate not all of our range falls under 'weed control' it's large part of what we do! Please be assured that we have no part in the 'Shop' option at checkout, this is purely a payment option available to customers, should they wish to use it. Apologies if this wasn't clear. Regards the incorrect delivery address, totally understand the frustration here and I'll be sure to have this raised with the courier for you. We're really happy to read that your experiences with the team were pleasant, but offer our sincere apologies for the reasons behind you having to reach out in the first place. I hope this helps. Kind regards, ProGreen

Posted 6 months ago

“Disapointed! My order was shown as being in stock and despite paying for express next day delivery and placing the order before 1pm it wasn't delivered the next day. The reason given for the delay, was a failure to collect an entire pallet of orders by the courier, which I find very hard to believe.”

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Posted 6 months ago

Hi there, We're terribly sorry for the delay on this one. However, please be assured that the 10th of March saw us in excess of 3+ pallets remaining due to a courier collection failure. I would expect that this may unfortunately have included your shipment. Unfortunately, unforeseen circumstances take place in various scenario's. Whilst i fully appreciate the frustration a delay will inevitably have caused, the explanation provided by our courier was a vehicle breakdown - given our collections take place within the last hour of the day, the time wasn't available to have a replacement collection arranged, something entirely out of our control. I hope this helps shed some light on the situation for you and offer some reassurance in the sincerity of our teams explanation. Kind regards, ProGreen

Posted 6 months ago

“Item never arrived after 3 attempts also refund never arrived after 8 days I'm still chasing my money back!!!!”

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Posted 6 months ago

Hi Darryl, Apologies for the confusion, this looks to have been delivered? Please could you advise a good time for a member of the team to get in touch? In the mean-time, I'll have a proof of delivery image sent over for you in the hope that this sheds some light on the items location for you. I hope this helps. ProGreen

Posted 6 months ago

“I was told my delivery would come next day, it eventually came 7 days late. I was told I would be refunded, that hasn’t arrived either”

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Posted 6 months ago

Hi Gary, It looks like standard delivery was placed with this order, unfortunately a standard delivery charge spans 3-5 working days whilst we're in our peak season. Next day delivery requires an express delivery payment that allows us to prioritise same-day despatch and informs our courier of the priority delivery. I can see that this was ordered on the afternoon of 6th March, and dispatched the morning of 7th of March, delivered on 9th March. Whilst this is a positive time frame and was on the earlier side of our advised 3-5 working day delivery date - i can appreciate the frustration this may have caused if the expectation was delivery next day, so our apologies if this wasn't clear enough. In terms of a refund, apologies for any confusion but we don't seem to have had notification of any refund request, could you advise a good time for a member of the team to get in touch please? We'd love to have this rectified for you and discuss further. I hope this helps. ProGreen

Posted 6 months ago

“Value for money and quick deliver”

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Posted 6 months ago

“Still awaiting my delivery?”

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Posted 7 months ago

Hi Peter, It looks like the incorrect address was input on your order when placing via the website, I'm sure you'll appreciate this can cause some delay. I can now see that a member of the team has been in touch and arranged a replacement order to come out to you. I hope this was helpful. Kind regards, ProGreen

Posted 6 months ago

“Very easy to deal with especially when PayPal gave them the wrong address! No problem with chasnging the delivery address. Haven't used the bottle of weedkiller that I bought from them but have used it in the past so know of its effectiveness.”

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Posted 7 months ago

“I looked online to find a company which could assist me with the training and assessment for the Rodent Management Qualification. I found the purchase of the course straightforward and easy to follow. Good depth of detail in the training provided, and the assassessment process was equally good.”

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Posted 7 months ago

“Abysmal communication, when asked for an update as to when goods would be despatched had a very vague reply of 'soon' when a second email was sent a few days later, there was no reply at all.”

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Posted 7 months ago

“Took a week to dispatch and charged a small fortune for delivery.”

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Posted 7 months ago

“Absolutely shocking service phone numerous times for my order to be told it’s sent out then to been sent back still waiting for a refund recommended you to a friend of mine these are exactly the same problems shocking”

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Posted 7 months ago

Hi Wesley, Our sincere apologies for the delay on this one, I can see my colleague has promptly actioned this refund for you. Please be assured that we operate on a 3-5 working day delivery throughout peak season, the delivery of your most recent order has been an unfortunately and isolated incident. Please call us on 01778 394 052, should you wish to place a second order - our customer service team would be happy to try and have this rectified for you. I hope this helps. Kind regards, ProGreen

Posted 7 months ago

“Ordered an electric sprayer and lance. Equipment excellent. Order qualified for free delivery according to their web site as value exceeded minimum value and weight did not exceed threshold of 15kg. Web site automatically charged me £17.99 as if weight exceeded 25kg and I was unable to change this charge. I proceeded with order as I believed this was a software fault and that I would be refunded. I sent two emails explaining this but received no response. I then telephoned to complain that I had not received a response. I was told the delivery charge was correct because the lance was an awquard shape. No mention of this on the web site. The box was 131cm long which is hardly an awquard shape and I have had orders where the length has exceeded this and have had either free delivery or a much reduced delivery charge. I am very disappointed with the attitude of the company in respect of how they handled my initial query and subsequent telephone conversation when no compromise was offered. This is a shame as the package appeared to offer good value.”

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Posted 7 months ago

Hi Gerald, Terribly sorry for the confusion here - we are charged a parcel surcharge by our couriers for anything over 1m. As mentioned, this parcel fell just over 1.3m with the shipping of the Matabi telescopic lance. Unfortunately, this surcharge is unavoidable and it must be priced as such. Our sincere apologies for the lack of communication on this, throughout peak season we aim to respond to customer emails within 7 working days - I'm unable to locate your original email however please accept our apologies if our response times fell short of this. I hope this offers some insight into why this charge is in place, we really appreciate your feedback. Kind regards, ProGreen

Posted 7 months ago

“Lady I spoke to on the phone was really great with advice for how to use the products”

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Posted 7 months ago

“Great product and advice if needed for the professional land carer or owner. Thank you. Best regards.Simon Shukman Town and country gardens and property owner.”

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Posted 7 months ago

“Recently used ProGreen to deliver a PA1&PA6 course for my team and I. What a fabulous service we received the trainer was flexible to our needs and learning speeds, was knowledgeable, approachable and guided us all to success. Would highly recommend.”

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Posted 7 months ago

“Have used A1Lawn for years with a great experience, really quick dispatching. Not any more. I had to email twice to get an update and even then it wasn’t very useful. Would I use again? Maybe not”

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Posted 7 months ago

Hi Jack, Apologies for the delay you experienced in comparison to previous orders. Could you confirm for me please which order this might relate to? I can see that your most recent order with us was dispatched & delivered within 3 working days of the order being placed. If i can locate the order in question, I should be able to offer some reassurance in way of a reason behind this delay and confirm that steps have been taken to avoid any future occurrence. Kind regards, ProGreen

Posted 7 months ago

“I booked and did a livestock movement test to allow me to movesheep in my trailer. They didn't do anything with the test pass, just ignored it. So I spent a lot of money and took the test and it was all a a waste of time and money.”

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Posted 7 months ago

Hi Nicholas, Apologies if your experience with us wasn't a positive one. Could you tell us some more about the difficulties you experienced please? If the exam has been passed, a certificate is automatically issued via the training provider themselves. If a certificate hasn't been received, I can most certainly get this chased up/located for you? Alternatively, if the issue is something outside of that, please do let us know. I hope this helps. Kind regards, ProGreen

Posted 7 months ago

“Easy to use website and fast delivery.”

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Posted 7 months ago

“Roof de mossed and treated with your product in November as per your instructions but moss back again! I will now have to pay a contractor to do the work again with a more suitable product. Needless to say I am NOT happy. Vincent Garas”

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Posted 7 months ago

Hi Vincent, Our apologies that your experience with the product wasn’t a positive one. I can see you selected the Moss-Off Multi Surface treatment, which is a non-professional, chemical-free solution. Whilst the Moss-Off is very effective at its job, we’re unfortunately unable to provide a guaranteed timeline for how long results will last. As with all moss and algae treatments, longevity depends on a number of environmental factors. This is by no means a permanent solution, as moss is widely known to be extremely difficult to fully eliminate. However, the 4–5 month residual effect you’ve experienced would be considered within the expected performance range given the nature of this winter’s conditions, particularly the heavy and consistent rainfall. Please feel free to discuss with one of our technical team, they'd be happy to talk you though the process of treating moss & algae treatment on roofs and explore alternate products. I hope this helps. Kind regards, ProGreen

Posted 7 months ago

“very poor communication, avoid!!”

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Posted 7 months ago

Hi Thomas, We're sorry to hear that your experience with us wasn't a positive one, are you able to share some further information on this please? We're always looking for ways to improve so your feedback would be most helpful. We'd be more than happy to talk through how we can have this resolved for you. I hope this helps. Kind regards, ProGreen

Posted 7 months ago

WCF Ltd T/A Progreen is rated 4.7 based on 4,084 reviews