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WCF Ltd T/A Progreen Reviews

4.7 Rating 3,561 Reviews
94 %
of reviewers recommend WCF Ltd T/A Progreen
4.7
Based on 3,561 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read WCF Ltd T/A Progreen Reviews
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Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

On this occasion the service wasn’t up to their usual high standards. Communication and stock availability were very poor. I ordered 6 bags of fertiliser on a Wednesday morning, the web site says orders are usually dispatched the following working day and delivery takes 1 to 2 days. I waited until the following week to chase my order, I phoned up and the order had been diverted to a mobile, the lady I spoke to said she would call me back first thing in the morning with an update, the call never happened. I then phoned again and upon questioning the delay it turned out they didn’t have the stock to dispatch. My goods arrived 8 days after me placing the order.
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Posted 1 year ago
Hi Paul, sorry to hear you have experienced such delays this time. We have taken all feedback from yourself and other customers into consideration for the future. Apologies again. Kind Regards, ProGreen team
Posted 1 year ago
Ordered and Delivered. No drama. Great service.
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Posted 1 year ago
Great to hear, Gerald, thank you!
Posted 1 year ago
Very good company good price prompt delivery
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Posted 1 year ago
Thank you for your kind review, Geoffrey.
Posted 1 year ago
I have used pro green for a few years, but this time I had to ring twice to see when it would be delivered and then it didn’t come for two days after
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Posted 1 year ago
Thank you for your review, and we apologise for any inconvenience you may have faced. Kind Regards, ProGreen team
Posted 1 year ago
Excellent company to deal with. Very knowledgeable about their products. Polite and understanding
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Posted 1 year ago
Hi Neil, thank you for your kind review. Kind Regards, ProGreen team
Posted 1 year ago
We us this company all time for are company at Garden Delights Services
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Posted 1 year ago
Thank you for your positive review, Carl!
Posted 1 year ago
Very happy with the product also great company to deal with
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Posted 1 year ago
Thank you Barry, glad you are happy with our product and service.
Posted 1 year ago
On-Line documentation very vlear, soil sampling pack arrived promptly, with clear instructions
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Posted 1 year ago
Hi Geoffrey, thank you for your kind review, much appreciated!
Posted 1 year ago
First and last time using progreen. I made an order for some herbicide, received an email saying it was dispatched. 10 days later I enquired where my order was, and was told it was damaged in transit. I was the called and told it had never even been dispatched as there was additional postal charges that i wasn't charged of told about for some reason.
Helpful Report
Posted 1 year ago
Hi Alexander, we are sorry to hear this and we apologise for any inconvenience caused. Please feel free to give us a call or email if you would like to discuss this matter further. Kind Regards, ProGreen team
Posted 1 year ago
The carriage charge was expensive. The carrier was not known until late in the transaction. UPS has not been good in the past but delivered as the documentation and actually got a driver who wanted to help out the heavy goods into my house. The weather and time of the year have not allowed the moss killer and sprayer be tried out. I have no doubt that Progreen will help restore two acres of weed and moss to lawn over the the coming months.
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Posted 1 year ago
Thank you for your review, Ian. We will take your feedback into consideration. Kind Regards, ProGreen team
Posted 1 year ago
10/10 Great service, friendly helpful staff, highly recommended
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Posted 1 year ago
Great to hear, thank you!
Posted 1 year ago
Ordering was easy, delivery reasonably prompt, with notifications from the carrier. Each if 6 bags was separately packed in a cuboidal cardboard box, not the easiest to carry especially as every box was broken. Probably better to label the plastic bags or pack each one in another bag the same shape and size for added protection. It's been far too wet to spread the calcifert yet
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Posted 1 year ago
Thank you for your review and feedback - we will take this into consideration for the future and we apologise for any inconvenience caused. Kind Regards, ProGreen team
Posted 1 year ago
No communication to tell me my eco were waiting for a drill Supposed to be 3 2 5 day delivery took two three weeks and two phone calls
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Posted 1 year ago
Hi Lee, thank you for your feedback and we apologise for any delays you may have faced. We will take this into consideration for the future. Kind Regards, ProGreen team
Posted 1 year ago
Easy to use Web site, thanks keep up the good work
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Posted 1 year ago
Hi Anthony - thank you for your positive review, it is much appreciated.
Posted 1 year ago
Good range of products, good selection of quantities, great price and efficient service. I will certainly be using Progreen.co.uk.
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Posted 1 year ago
Hi Paul, thank you for your review, it is much appreciated.
Posted 1 year ago
Great company, very helpful, great advice. Prompt delivery definitely will use again when needed.
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Posted 1 year ago
Great to hear - thanks, Phil!
Posted 1 year ago
My purchase from Progreen arrived on time Dew to the amount of rain we have had I haven’t had chance use it yet. Even so I’m very pleased with my Weed Stick.
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Posted 1 year ago
Thanks for your review, John. We agree the weather hasn't been great this Summer so far, hopefully that will change soon! Kind Regards, ProGreen team
Posted 1 year ago
Very good service for my order, but docked a star as still waiting for a reply to my email on another matter.
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Posted 1 year ago
Thank you for your feedback, Stephen, and we apologise for any delays in communication. Kind Regards, ProGreen team
Posted 1 year ago
I have dealt with Progreen several times over the past few years, I have always found them to be very helpful and knowledgable. anything ordered is always delivered efficiently, from equipment to weed killers and soil analysis kits and results. I highly recommend them.
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Posted 1 year ago
Hi Lisa, thank you for your recommendation - we really appreciate this. Kind Regards, ProGreen team
Posted 1 year ago
Ordered some chmical pumps from Progreens, the pumps were on back order but we were kept informed and the pumps were dispatched as soon asthey came back in stock. Quality product at a competitive price.
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Posted 1 year ago
Hi Mike, we are glad to hear you are happy with our product and service. Kind Regards, ProGreen team
Posted 1 year ago
WCF Ltd T/A Progreen is rated 4.7 based on 3,561 reviews