Hi Colin,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear that you were satisfied with our service and the delivery of the adhesive. At PTT, we take pride in our commitment to providing prompt and efficient service to our customers. We understand the importance of timely deliveries, especially when it comes to projects and deadlines. We believe that effective teamwork is essential in achieving customer satisfaction, and we are thrilled that our collaborative efforts made it happen for you.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Alan,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear that you had an excellent experience with our service and delivery. Providing exceptional service is at the core of our business, and it's gratifying to know that we met your expectations. Our team works diligently to ensure that every aspect of your experience, from the moment you place your order to its timely delivery, is seamless and satisfactory.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“We ordered something and got the opposite sent to us which was not good as we were time critical. We had paid extra for urgent delivery. When we called the customer services could not work out what had happened and said he would come back by a certain time to ensure we could get the item by the next day. He didn't phone so we had to follow up and it turned out to be a fault when they first came into the warehouse and they were labelled wrongly. Once we chased, they confirmed we would be refunded for the cost and delivery which was done promptly.”
Hi,
Thank you very much for taking the time to leave us a review, and for shopping with Pro Tiler Tools.
We are sorry to hear about your experience with us. At PTT, we strive to provide excellent customer service and we apologise for the service you received on this occasion. The order we sent out to yourself was boxed in an incorrect box from the manufacturer, which led to you receiving the wrong product and you cancelling your order due to the time this was taking. We will raise this issue with the manufacturer and apologise for this mistake we made. We take these matters very seriously and we hope to serve you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Stephen,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear that you received good service during your recent experience with our company. Your positive review serves as a wonderful encouragement to our entire team.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Roland,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear that your experience with our company was a pleasure from start to finish. At PTT, we strive to provide exceptional customer service and ensure that every interaction leaves a positive and lasting impression.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Ricky,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We're thrilled to hear that you had a positive experience with our website and that our delivery service was quick. We strive to make our website user-friendly and provide a seamless online shopping experience, so it's great to know that it met your expectations. We understand the importance of timely delivery, and we work hard to ensure that our orders reach our customers as quickly as possible.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Lee,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We're thrilled to hear that you had an excellent experience with us At PTT, we pride ourselves on delivering high-quality products at competitive prices. We understand the importance of providing value to our customers. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Steve,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear that you had an excellent experience with us and that our products were an excellent choice for you. We truly appreciate your kind words and your perfect rating of 10/10. Creating an easy-to-use website is a priority for us, and we're glad that you found it user-friendly. We want to ensure that your online shopping experience is seamless and convenient from start to finish. We understand the importance of timely delivery, and we're delighted that we could meet your expectations in that regard.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Gary,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We greatly appreciate your feedback and are thrilled to hear that you were pleased with our fast delivery service. At PTT, we understand the importance of timely delivery, and we strive to ensure that your orders reach you as quickly as possible. We are grateful for your kind words and the trust you have placed in us. Your satisfaction is our top priority.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“As a company fast dispatch and efficient - but sadly let down by their choice of 'courier' - at least in my case. I ordered next-day delivery - which would have been a Tuesday - FedEx made a number of errors which lead to delivery finally taking place on Thursday. FedEx tracking system is appalling and desperately needs updating. Pro-Tiler where genuinely apologetic and responded to all my communications. But an entirely frustrating experience for me nonetheless.”
Hi Paul,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We sincerely appreciate your kind words about our fast dispatch and overall efficiency. However, we deeply apologize for the disappointment and frustration caused by the courier service in your particular case. This is something we will raise with our Fedex account manager regarding this. We rely on our courier partners to provide a reliable and timely service, and we regret that FedEx did not meet the expected standards in this instance. We genuinely appreciate your patience and understanding throughout this frustrating experience. We are pleased to hear that our team at PTT responsive to your communications. We aim to provide exceptional customer service, even in challenging situations, and we're glad we could address your concerns promptly.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Tony,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We greatly appreciate your feedback and are thrilled to hear that you found our products to be excellent. We take great pride in offering high-quality products that meet our customers' expectations, and we're glad that we could deliver on that promise for you. Additionally, we understand the importance of fast and efficient delivery, and we're delighted that our delivery service met your needs.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi John,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear that you had a brilliant experience with our service. We take great pride in our knowledgeable team, and we're delighted that their expertise made a positive impression on you. Providing accurate information and guidance is important to us, and we're glad we could assist you effectively.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Sean,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We greatly appreciate your feedback and recommendation. We are thrilled to hear that you had a positive experience with us, from our competitive prices to our effective communication and swift delivery. Providing our customers with excellent value is a top priority for us, and we're glad to know that our prices met your expectations.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Liam,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We truly appreciate your kind words and are delighted to hear that you consistently have a first-class experience with us. We are thrilled to hear that Laurence has been a great help to you. We take great pride in our team's dedication to providing excellent customer service, and it is always rewarding to receive such positive feedback. At PTT, we strive to go above and beyond to meet our customers' needs, and we are glad to know that our efforts have been successful.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Niall,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear that you had an excellent experience with our products and found our team to be pleasant to work with. We are delighted that you appreciated our prompt communication and fast delivery. Your kind words and positive feedback mean a lot to us.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Very impressed with the team’s responsiveness to problems with my order. There was an issue with the label, but Pro tiler got back to me straight away and sent out a new product. Super customer service. Would definitely order from them again”
Hi Annabelle,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We're delighted to hear that you were impressed with our team's responsiveness in addressing the problems with your order. We apologize for the issue with the label, but we're glad to know that our team promptly assisted you and sent out a replacement product. Providing exceptional customer service is one of our top priorities, and we're thrilled that we could meet your expectations in this regard. We're grateful for your kind words and for considering us for future orders. We look forward to serving you again and providing you with the same level of excellent customer service.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Good people to deal with, great products, however their courier ( Fedex) performed terribly. I was given four delivery slots over 2 days and it eventually arrived on day 3. Shocking.”
Hi Mark,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We truly appreciate your kind words about our team and products. However, we are genuinely sorry to hear about the inconvenience you experienced with the delivery service provided by Fedex. This is something we will raise with our accounts manager. Your satisfaction is of utmost importance to us, and we value your feedback as it helps us improve our services.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“If you are in the tiling game. PTT is the place to go. Sam and the team have sorted me our more times than I care to imagine. Still the same top quality service, as when they used to be in the barn Blisworth”
Hi Antony,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
Thank you so much for your fantastic review and for choosing PTT as your go-to place for tiling needs. We greatly appreciate your loyalty and support throughout the years. We take pride in delivering excellent customer service and ensuring that our customers' needs are met promptly and effectively. It's wonderful to know that we have been able to assist you countless times and continue to meet your expectations.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Pavel,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We greatly appreciate your kind words about our product quality. Delivering high-quality products is one of our top priorities, and we are delighted to know that we met your expectations. At PTT, we are committed to providing our customers with the best products possible.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Tina,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear that our team was able to meet your expectations and provide you with a positive experience. At PTT, we strive to maintain a friendly and helpful environment for our customers, and we are delighted to know that our team delivered on that front. We believe that excellent customer service goes hand in hand with offering valuable advice.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools