Thank you so much for your great rating, John! We're so happy to hear that you had excellent service, great quality and prices, as well as fast delivery. We look forward to delivering you more of the great product and service you've come to expect!
Kind regards,
Stephen
Pro Tiler Tools
“new build site plumber, brought for wall valves & shower screens on porcelain tiles. have yet to use it but the valve, sprayer & drill bits look sensible enough.”
Thank you, John, for your 4 star rating of Pro Tiler Tools! I'm a new build site plumber recently brought these tools for wall valves and shower screens on porcelain tiles, and I haven't yet used them but they look sensible. I appreciate your feedback!
Kind regards,
Stephen
Pro Tiler Tools
Thank you, Paxton, for your 4 star rating of Pro Tiler Tools. We are pleased that you have found our prices to be good and that delivery was quick. We appreciate your feedback!
Kind regards,
Stephen
Pro Tiler Tools
“I bought 500ml tin of Stain Stop which was shipped very quickly. Dropping one star because the courier was DX and they failed to deliver on the first attempt so the item was delayed by 1 day. Shipment was well packaged and arrived undamaged.”
Hi Dave,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We are though sorry to hear that DX failed to deliver on the 1st attempt, we can see on the tracker that they encountered a problem. At PTT, we do strive to get orders to our customers as quickly as possible. On the occasion we have been let down by our courier service on this occasion. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Yash,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are glad to hear the service and delivery met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We are pleased that the product met your expectation. Unfortunately the delivery charge is something we get charged from our courier service. At PTT, we have the one of the latest dispatch times in the industry at 6pm and we strive to get our customers orders to them as quickly as possible. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Peter,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are glad that the product met your expectation. We are sorry to heat the issues you had with DX. DX delivery policy is a signature service so we are sorry this was not left. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Alan,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are glad we met your expectation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Antony,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are glad we met your expectation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Stephen,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We are pleased to hear you found us easy to order from and we me your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Mihalis,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. At PTT, we strive to provide a wide range of products at competitive prices. We are glad we met your expectation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Very helpful staff and good stock choice. Just an issue with FedEx delivering/not redelivering but Pro Tiler customer service dealt quickly with the issue to resolve.”
Hi Claire,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are sorry to hear that you had a issue with our courier service FedEX, however pleased that our customer service team were able to resolve this. At PTT, we strive to provide exceptional customer service throughout and we are glad we met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Dasvindar,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are glad that we met your expectation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased to hear the issue you had was resolved promptly. At PTT, we strive to provide exceptional customer service and we are glad we met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Pricing on product was good. Delivery was a little disappointing as the cost was nearly as much as the product itself and it took 4 working days to reach us - probably not the fault of the Company. Would use again.”
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are sorry to hear that your order was late arriving with you. If you ever need any assistance our dedicated team are always on hand to provide the best possible assistance. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“It clearly stated on the website, that if I ordered it within so many hours, it would be delivered on Tuesday (17th).
My Wife stayed in all day Tuesday - nothing came. Then I received a text/email to say it would be delivered Wednesday (18th), which it was.”
Hi Ralph,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We can see that you ordered on Sunday 15th October at 10.44pm on a standard delivery of 1-3 working days. At PTT, we are not open on Sunday's and only dispatch Monday-Friday. I can see that your order arrived on Wednesday which is in the 1-3 working day time frame. If you had placed it on a next working day this would have been with you on the Tuesday. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi David,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We are pleased to hear you found us easy to order with. We will pass on this feedback regarding a bag back to manufacture regarding this. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“We needed an urgent delivery and they delivered on time and their team online was very supportive. Keep up the good work and value every customer. Best wishes, Jiten!”
Hi Jiten,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased to hear that your order arrived on time via our courier service. We appreciate your loyalty and trust in us and we are glad we met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Good quality items - fair price. Could give better service for delivery by giving a estimated delivery "Window"
Ie 3 - 5day interval from placing your order but come the given day of delivery it's was "anytime".”
Hi Nelson,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that you was happy with the price of the items. We provide a next working day service which if ordered before 6pm the previous day that will be with you the following day. The couriers we use will give you either an hour time slot for delivery or an estimated time of delivery. We also offer a standard delivery which is 1-3 working days and again a delivery time slot will be provided. Our dedicated team are always on hand to provide updates on delivery times to keep our customers informed with their orders. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Overall a good service with reasonable prices (although after delivery costs, prices are comparable with other places). The delivery was prompt which I really appreciated but container of Ardex liquid dpm was badly crushed in the pallet. It didn’t leak, but was very difficult to open as a result.
Still 4 stars I think.”
Hi Dave,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are glad that your order arrived promptly via our courier service. With regards to delivery we are competitive in the market. At PTT, we have one of the latest dispatch times in the industry. We would love to charge less for delivery, however this is what we get charged from our couriers. We are sorry to hear about the crushed product, however glad it was still useable. If you have any issues with products on arrival, please give us a call and we can get this resolved as soon as possible. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
