Printster.co.uk Reviews

Name: Printster.co.uk
Address: Unit 5 Hemingway Center,Brunel Way,Bristol, ,, Unit 5 Hemingway Center,Brunel Way,Bristol, ,, Bristol
Rating: 4.68

4.7 Rating 20,890 Reviews

93 %

of reviewers recommend Printster.co.uk

4.7

Based on 20,890 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Printster.co.uk:

One of the UK's most popular online retailers of personalised gifts and fun party products, personalised face masks and much more!

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Email:

enquiries@printster.co.uk

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Printster.co.uk 5 star review on 5th December 2025

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Print quality very poor. Customer service even worse. Very, very disappointing.”

Helpful Report

Posted 1 month ago

Thank you for sharing your feedback with us. We are genuinely sorry to hear about your disappointment with the final product. We have looked closely into your order details and the image file you submitted. We can confirm that the image provided was of a lower quality, specifically, it appears to have been a photograph of an existing canvas. We always strive for a perfect result, but the final print quality is heavily reliant on the resolution and clarity of the file provided. Given the source file, we believe the coaster produced was of the best standard we could achieve. Kind regards, Printster Customer Services

Posted 1 month ago

“Very good company that produces good quality ink cartridges.”

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Posted 1 month ago

“Great products with a huge selection of different styles for what I was looking at and proceeded to buy”

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Posted 1 month ago

“Amazing quality and service ordered got it within days thank you so much”

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Posted 1 month ago

“Lovely item, fast delivery and would highly recommend, thanks”

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Posted 1 month ago

“Placed order and tried to change delivery method within minutes as realised it wouldn’t arrive in time for the party. Was told they couldn’t change once order had been placed. Asked for cancellation or refund. Wouldn’t. Completely useless day after the party. Would not use them again”

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Posted 1 month ago

“Fantastic service and quality products. Have used this company for the last couple of years purchasing quality Christmas gifts with personalised photos.”

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Posted 1 month ago

“Awful sent me 18 faulty mugs and wont let me return to dispose of safely. Only refund issued eventually after numerous emails and calls made. This company should take accountability for disposing of faulty personalised goods they send customers.”

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Posted 1 month ago

Hi, we are sorry you were not happy with the mugs you received. After the first 8 batch of mugs were unfortunately damaged in transit, we sent out replacements for you. As you were not happy with these replacements, we offered a full refund on return of the damaged & rejected items. Once we receive these back from you, we will of course process your refund. Best, Rob

Posted 1 month ago

“Love to give presents with the personal touch . I’ve given coasters and even made some for myself.”

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Posted 1 month ago

“we love it but it is a xmas present for my granddaughter.”

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Posted 1 month ago

“I ordererd a set of 4 printed mugs to celebrate an event with some friends. Preparing the specific design took a while, but was successful. Delivery was very prompt. The packaging was excellent and the items arrived in perfect condition. Overall I am very pleased with the whiole service and would not hesitate to use them again and recommend them to others.”

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Posted 1 month ago

“Absolutely fabulous,, really pleased with my order”

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Posted 1 month ago

“The card i got came bent.”

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Posted 1 month ago

“Excellent finish to the coasters. Very happy with the items.”

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Posted 1 month ago

“They did everything that they said they would, the product was as expected and on time and undamaged. Awesome 👌”

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Posted 1 month ago

“Loved the card and cup great value for money”

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Posted 1 month ago

“Amazing great quality fast delivery”

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Posted 1 month ago

“Very pleased with my orders”

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Posted 1 month ago

“Exactly as advertised. Very quick delivery. Has gone through the dishwasher a few times now and seems fine - did say it was microwave and dishwasher safe - many of these printed items from other companies are not. Took one star off as was not able to see a preview of my mug before ordering. Would have been nice to see the text size relative to the mug.”

Helpful Report

Posted 1 month ago

“Very pleased mug exactly as pictured. Well packed and delivered as stated. Would recommend.”

Helpful Report

Posted 1 month ago

Printster.co.uk is rated 4.7 based on 20,890 reviews