Printster.co.uk Reviews

Name: Printster.co.uk
Address: Unit 5 Hemingway Center,Brunel Way,Bristol, ,, Unit 5 Hemingway Center,Brunel Way,Bristol, ,, Bristol
Rating: 4.68

4.7 Rating 21,605 Reviews

93 %

of reviewers recommend Printster.co.uk

4.7

Based on 21,605 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Printster.co.uk:

One of the UK's most popular online retailers of personalised gifts and fun party products, personalised face masks and much more!

Visit Website

Email:

enquiries@printster.co.uk

Write Your review

Tell us how Printster.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Printster.co.uk 5 star review on 28th September 2026

166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Annoyingly the package arrived too late after a first failed delivery. Nothing wrong with the printing but I think you need to rethink your delivery company! The software mixed up two addresses and therefore the delivery failed - that should not be possible.... The second delivery was scheduled to arrive on Thursday and by Friday 2pm when I left for the party, it had still not arrived. It reached me that evening. Anyway! The party is over and I have to find creative ways to use 30 masks!”

Helpful Report

Posted 1 month ago

“Fantastic !”

Helpful Report

Posted 1 month ago

“Good quality, reasonable price and easy to use website! The white cup with blue handle and interior is nice! I recommend!”

Helpful Report

Posted 1 month ago

“Fast delivery. Great end result”

Helpful Report

Posted 1 month ago

“Great service”

Helpful Report

Posted 1 month ago

“Photo mugs easy to design. Printster was the only company I could find which would add the whole photo onto the mug . It also enabled me to add two photos per mug. The end result was great”

Helpful Report

Posted 1 month ago

“Excellent product (personalised panorama image mug) and very swift delivery. Came packaged really nicely- much more premium than I was expecting for the price. Would definitely use again.”

Helpful Report

Posted 1 month ago

“Good quality mugs and coasters. Well printed on good colours. Pics come out very well. Time for production and delivery needs to be clearly stated on order section. Thank you.”

Helpful Report

Posted 1 month ago

“Good Quality and quick delivery”

Helpful Report

Posted 1 month ago

“The mug was perfect , and needed to be on time , and it was.”

Helpful Report

Posted 1 month ago

“Excellent service with the picture perfectly outlined the photo I required to be transferred to a coaster. Thank you Printster you made my elderly mums birthday!”

Helpful Report

Posted 1 month ago

“Overpriced, poor customer service. Avoid”

Helpful Report

Posted 1 month ago

“Paid for retro sweets, retro sweets didn’t arrive. Also took a lot longer to arrive than expected.”

Helpful Report

Posted 1 month ago

“The quality of the masks was very good and has everything you needed to create the masks. I did not put them together as the arrived late and I had already left on the hen weekend which they were brought for 😞”

Helpful Report

Posted 1 month ago

“I ordered a double-photo mug for grandad which consisted of the pictures that grandson had spent ages drawing on his birthday card for his big birthday - It's beautiful!”

Helpful Report

Posted 1 month ago

“I paid extra postage to receive my goods on a specified day - not an estimated day, as your customer service stated that all dates were estimated. You also stated that as the printing was done on time that Prinster took no responsibility for the delivery. That is not the customer’s responsibility either. Prinster holds the contract with the courier NOT the customer. I was not able to use the product as it did not arrive in time.”

Helpful Report

Posted 1 month ago

“I completely messed up the order, but had emails from Printster to resolve the problem. They processed my order manually, I was so impressed with their customer service.”

Helpful Report

Posted 1 month ago

“I haven't received my order yet it's been week's I placed my order”

Helpful Report

Posted 1 month ago

Hi Imran, Thank you for your review. Our team looked into this with you today and confirmed that your order was unfortunately lost in transit. We’ve resolved this by sending out a replacement order. We appreciate your patience and understanding, and we hope your replacement arrives with you safely. All the best, Printster Customer Service

Posted 1 month ago

“Products were exactly as I ordered and delivered swiftly. All recipientd were delighted.”

Helpful Report

Posted 1 month ago

“Brilliant quality, very nicely packaged. ordered 3 differant personalised cups, quick delivery, but 1 came broken. I emailed a photo straight away. Recieved an email back the same day apologising and will resend. Postage lable created and updated that evening. Thankyou for no fuss and making this mishap really easy to deal with. Will use again”

Helpful Report

Posted 1 month ago

Printster.co.uk is rated 4.7 based on 21,605 reviews