Printster.co.uk Reviews

Name: Printster.co.uk
Address: Unit 5 Hemingway Center,Brunel Way,Bristol, ,, Unit 5 Hemingway Center,Brunel Way,Bristol, ,, Bristol
Rating: 4.68

4.7 Rating 21,065 Reviews

93 %

of reviewers recommend Printster.co.uk

4.7

Based on 21,065 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Printster.co.uk:

One of the UK's most popular online retailers of personalised gifts and fun party products, personalised face masks and much more!

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Email:

enquiries@printster.co.uk

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Printster.co.uk 5 star review on 5th December 2025

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could give 0 stars I would. Order arrived a week late and Prinster refused to do anything about it even though the fault clearly lay with the courier service. My argument here is that the couriers sent my parcel to the wrong delivery hub (from the right one) causing a 3 days delay in delivery, therefore Printser should have refunded me and taken this up with Amazon Delivery Services. Prinster refused. Meaning the products I ordered cost me double because I had to go elsewhere. Refund refused. Customer service and absolute JOKE. DO NOT USE THIS COMPANY”

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Posted 1 week ago

“Easy to order, fast delivery and good product. All good!”

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Posted 1 week ago

“Excellent product and service”

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Posted 1 week ago

“Good service ordered a mug came on time nice quality for a gift”

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Posted 1 week ago

“Mug was made perfect to what I ask for. Very happy with the result”

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Posted 1 week ago

“the photos on the mug i ordered were cut off and i bc asked for a redo or a discount and was refused I had inadvertently missed the accept button but clearly no one checked the quality and didn’t care about customer satisfaction over ordered with a more helpful company”

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Posted 1 week ago

“Excellent products and excellent customer service, delivered on time”

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Posted 1 week ago

“Very pleased with my two personalised mugs. They came very quickly,excellent quality and were packaged very well. Even received a code for a free greeting card which was a lovely touch. Will definitely order from them again.”

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Posted 1 week ago

“Very easy to order and very quick delivery. Delighted.”

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Posted 1 week ago

“Fantastic super happy 😊”

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Posted 1 week ago

“Excellent service as always”

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Posted 2 weeks ago

“Did what they said on the tin. Good quality”

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Posted 2 weeks ago

“Excellent”

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Posted 2 weeks ago

“Great customer service. Excellent quality and super speedy turnaround. Have used them again already and recommended”

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Posted 2 weeks ago

“Great quality”

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Posted 2 weeks ago

“Items both perfect reasonably priced and very speedy postage. Recommend.”

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Posted 2 weeks ago

“Fast delivery 🚚 Good quality product Excellent”

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Posted 3 weeks ago

“Not a great first experience with Printster. My delivery was marked as ‘failed’, yet I received no notification, no attempt to contact me, and no explanation. The building it was being delivered to operates 24/7, so there should have been no issue in completing the delivery. Printster were unfortunately not very helpful in locating my parcel, which was needed for a specific date and for which I had paid for express delivery. I was told I would be notified as soon as the parcel was returned and would be resent, but this did not happen. The item was eventually redelivered over two weeks after dispatch and was no longer needed, especially as it was a personalised product. Printster failed to offer any compensation for the inconvenience caused. Sadly, I won’t be using them again.”

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Posted 3 weeks ago

“I ordered wrapping paper for my daughter's 21st. Lovely choices and efficiently ordered and delivered. Highly recommend (in fact, I already have!!)”

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Posted 3 weeks ago

“Quick delivery. Product good. Would use again.”

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Posted 3 weeks ago

Printster.co.uk is rated 4.7 based on 21,065 reviews