Printster.co.uk Reviews

Name: Printster.co.uk
Address: Unit 5 Hemingway Center,Brunel Way,Bristol, ,, Unit 5 Hemingway Center,Brunel Way,Bristol, ,, Bristol
Rating: 4.68

4.7 Rating 21,063 Reviews

93 %

of reviewers recommend Printster.co.uk

4.7

Based on 21,063 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Printster.co.uk:

One of the UK's most popular online retailers of personalised gifts and fun party products, personalised face masks and much more!

Visit Website

Email:

enquiries@printster.co.uk

Write Your review

Tell us how Printster.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Printster.co.uk 5 star review on 5th December 2025

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice.. 😊”

Helpful Report

Posted 7 hours ago

“Absolutely fantastic service from start to finish and the masks were brilliant. I was very impressed and would highly recommend.”

Helpful Report

Posted 19 hours ago

“Really happy with the service and product and will use this company again.”

Helpful Report

Posted 20 hours ago

“Great quality for the price and unbelievably fast production and dispatch”

Helpful Report

Posted 3 days ago

“Great product, speedy service and easy to navigate. Would definitely recommend.”

Helpful Report

Posted 4 days ago

“I ordered 2 shirts from Printster, 1 three days after the other. The first came and was the wrong image. I was in touch with Prinster and they replied almost immediately. They apologised for the mistake, checked that the second order was correct and promised to rectify the first. The second arrived in goodtime and the first arrived just in time. The images were good - so apart from the initial mistake I was very satisfied with the service.”

Helpful Report

Posted 4 days ago

“Great products fast delivery thank you”

Helpful Report

Posted 4 days ago

“Ordered a photo personalised roll of gift wrap. Website was easy to use. Roll arrived in cardboard tube and was in perfect condition. The print quality was excellent. Plan to use again.”

Helpful Report

Posted 4 days ago

“Never received item”

Helpful Report

Posted 5 days ago

“Very pleased with the canvas print”

Helpful Report

Posted 5 days ago

“Always excellent quality”

Helpful Report

Posted 6 days ago

“Ordered masks for my friends hen weekend. They look great, really good price and quick delivery.”

Helpful Report

Posted 1 week ago

“Ordering was easy, face masks are great quality and very reasonably priced. Delivery was quick.”

Helpful Report

Posted 1 week ago

“Masks arrived and were perfect. Easy to order and hopefully a lovely surprise for the bride.”

Helpful Report

Posted 1 week ago

“I'm very pleased with my new mug, complete with wrap-around photograph and red glaze on the handle and inside. However, I made the mistake of using a kitchen scourer pad on the mug when I was doing the washing up the other day, and left a few fine scratch marks on the glaze at the edge of the photo, but these marks are only visible if you look hard. My own fault entirely. So, lesson number one - don't use abrasives when washing the mug! I ought to mention that there was a slight hiccup whilst waiting for the mug to arrive - the courier advised me of the delivery date and time, but unfortunately the package didn't turn up on that day. The courier then sent me a message to inform me that the recipient had been unavailable when they attempted to deliver the package, even though I was in at the time, with the lights on and a car parked in the drive. Another message then arrived from the courier to tell me that the package would be delivered the following day. I waited for the package to be delivered at the due time, but once again it didn't materialise. I received another response from the courier stating that they had attempted to deliver the package a second time, but, as previously, the recipient was unavailable. Once again, it was fairly obvious that there was someone in, so I began to think that the courier hadn't even visited our property - they didn't ring the doorbell or post a card through the letterbox. I then received another message from the courier to tell me that they would attempt delivery a third time the next day. I was at home again on that day, and waited for the package to arrive, and on this occasion the package was actually delivered. Hurrah! The courier didn't ring the door bell, however, and left the package outside the front door, exposed to the elements. As I was in at the time, I was able to retrieve the package before it got too wet! So, I finally received my new mug, a couple of days later than planned, slightly damp, and with one or two criticisms of the delivery service. I would give ten points for the mug itself, but only one point for the delivery service.”

Helpful Report

Posted 1 week ago

“Wouldn't help with an error I was not aware of”

Helpful Report

Posted 1 week ago

“Excellent product, image is exactly how I wanted it. Fast delivery and a great price.”

Helpful Report

Posted 1 week ago

“I love your coasters and have been ordering from you fur many years. Sadly the price increase on 4 coaster sets has made me look elsewhere to see if I can source another maker. Are you able to give a discount on regular bulk orders? That’s a thought I’ve not had before . I try to wait for your offers when they arise as I order a lot of coasters at a time and if I order at full price I’m not gaining anything g myself. I hope you understand. Please let me know. X”

Helpful Report

Posted 1 week ago

“If I could give 0 stars I would. Order arrived a week late and Prinster refused to do anything about it even though the fault clearly lay with the courier service. My argument here is that the couriers sent my parcel to the wrong delivery hub (from the right one) causing a 3 days delay in delivery, therefore Printser should have refunded me and taken this up with Amazon Delivery Services. Prinster refused. Meaning the products I ordered cost me double because I had to go elsewhere. Refund refused. Customer service and absolute JOKE. DO NOT USE THIS COMPANY”

Helpful Report

Posted 1 week ago

“Easy to order, fast delivery and good product. All good!”

Helpful Report

Posted 1 week ago

Printster.co.uk is rated 4.7 based on 21,063 reviews