Printster.co.uk Reviews

Name: Printster.co.uk
Address: Unit 5 Hemingway Center,Brunel Way,Bristol, ,, Unit 5 Hemingway Center,Brunel Way,Bristol, ,, Bristol
Rating: 4.68

4.7 Rating 20,550 Reviews

93 %

of reviewers recommend Printster.co.uk

4.7

Based on 20,550 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Printster.co.uk:

One of the UK's most popular online retailers of personalised gifts and fun party products, personalised face masks and much more!

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enquiries@printster.co.uk

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Printster.co.uk 5 star review on 24th June 2025

162

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product received was very good just as shown in the picture”

Helpful Report

Posted 3 days ago

“Online ordering experience was excellent and order turned up within a few days by Royal Mail. Only downside was that the delivery was missing one of the items. On reporting this to the company by email they responded immediately and despatched the missing item the same day which turned up again in a few days so can't fault their after sales service should something go wrong in the delivery process.”

Helpful Report

Posted 1 week ago

“I hate the name Gary, but i understand he is a brilliant guy!”

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Posted 1 week ago

“Excellent service, timely and good quality. Funny though how confirmation and updates on the order don’t reach my inbox, but review collection does ;)”

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Posted 3 weeks ago

“4 stars because you didn't send gift box as well as mug. But you did send the box as soon as I emailed you.”

Helpful Report

Posted 1 month ago

“The card was of excellent quality and the pictures looked really good. You don't score a fu mark as it isn't possible to edit and re-centre the pictures when they are on the card and, if the "default" position of the picture isn't ideal then it isn't possible to adjust it. (One picture I needed had the recipient and her mum a little apart on the picture - but not ridicuousy far apart - and it wasn't possible to adjust the photo - as it is on other card prining sites - to make it fit properly). To score a 5 then you need to be perfect and I have graded this card a touch under 4 due to issues of photo positioning and adjustment.”

Helpful Report

Posted 1 month ago

“Very nice, used several times, some of the colours aren't as deep as you would like (recently ordered gift wrap with personalised wedding photos - the gift tag had a lovely red background, but the red on the wrapping paper looked a bit insipid.”

Helpful Report

Posted 1 month ago

“Happy with the mug design and fast delivery although paid for a gift box which I did not receive, after contacting them they said they would send one out and apologised, however still have not received it which is disappointing”

Helpful Report

Posted 1 month ago

“Used Printster for a couple of times, easy and simple to use, thumbs up from me.”

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Posted 1 month ago

“What I ordered turned up, with minimum fuss and for the price the quality was great!”

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Posted 1 month ago

“Really love my items, beautiful prints on cups. Will use again. Slight delay in parcel arriving so I missed it. Feedback given and accepted gratefully by company. Very good.”

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Posted 1 month ago

“My original order of four coasters arrived and the quality was poor. After a conversation with a team member and an email containing the original images sent, they agreed to reprint them and the new coasters were much better. If you get a problem it’s always best to bring it to their attention.”

Helpful Report

Posted 2 months ago

“Loved my placemats. A little smaller than I expected but excellent quality.”

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Posted 2 months ago

“Excellent very pleased with my purchase”

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Posted 2 months ago

“Had some face masks printed. They came out great! Product was spot on. Delivery took 1 more day than quoted when I order.”

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Posted 2 months ago

“Good all round service”

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Posted 2 months ago

“Arrived quickly and the mug was nice as it was a gift”

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Posted 2 months ago

“I ordered large masks for the London Marathon. Unfortunately, they arrived too late for that but the quality was excellent and I'd asked for the eyes to be left intact which was done. The reason I gave 4 stars is that the sticks were not long enough to hold the masks in place. The late delivery was my fault for trusting the Royal Mail to come through on time. I would use this company again because their customer service and their product are very good.”

Helpful Report

Posted 2 months ago

“Really good service: user friendly website; excellent delivery; really impressed with the quality of the photographs initially but not so much on the last two orders. But when I questioned this, I was responded to immediately, so customer service is very responsive. Overall very pleased.”

Helpful Report

Posted 3 months ago

“Very speedy delivery and loved my products Will use them again”

Helpful Report

Posted 3 months ago

Printster.co.uk is rated 4.7 based on 20,550 reviews