Print My PDF Reviews

Name: Print My PDF
Rating: 4.68

4.7 Rating 2,968 Reviews

92 %

of reviewers recommend Print My PDF

Company Reviews

Metrics

4.7

Based on 2,968 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The "perfect" prints were like a dogs hind leg, it was impossible to flick through 1 page without flicking through 9-20 pages at a time. I rang to ask if these could be resent in ring binder form, but had 2 postal delivery days to receive these as I wanted to take these on holiday with me, they never turned up, I left for holiday on Friday afternoon.. i rang and spoke to a woman she said that she would try but your printer had broken down.,”

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Posted 2 years ago

“never got it. asked for a tracking number. never got that as well”

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Posted 2 years ago

Hello I have emailed explaining. Due to covid restrictions there are hardly any flights out of the UK the post can be transported on. Also UK leaving the EU we are finding customs are holding up the delivery. We use Royal mail first class post and there are not tracking numbers.

Posted 2 years ago

“Text was tiny all graphs and images were in black and white. Went straight into the bin, thank God I didn't get the whole classes books done I would have been in huge trouble.”

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Posted 2 years ago

Hello The order you placed was for a A5 size book. I have taken a look at the PDF and would think the original was A4 size. When printing to A5 size all text has to shrink on to smaller sized paper. I will resend the order for you in A4 size. Had you of emailed us first we could of got you the A4 copy quicker.

Posted 2 years ago

“I was super bummed out. Based on the description (and price) I thought I was getting a bound paperback book-style print, but it was plain black and white copies glued into a report cover.”

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Posted 2 years ago

Hello We do have a video for customers to watch on the home screen which explains the type of binding we use. I am sorry if you are not happy please return with a covering letter for a refund. Regards Julie

Posted 2 years ago

“Still waiting for the second item…almost a month.”

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Posted 2 years ago

Hello I have checked and can see your second order was posted on the 15th April. The first order you received with no problem so we know the address is correct. The order must be stuck in the postal system. It has been a few days since you posted the review hopefully the order has arrived.

Posted 2 years ago

“Never received anything. Hope you are happy with my free feedback ;-)”

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Posted 3 years ago

Your order was sent on March 11th. Did you email us to tell us it hadn't arrived? It should have done by now. We have seen problems with delivery caused by the Coronavirus in some countries at different times. This may have been a problem with your order. Please email us directly at hello@print-my-pdf.com if the order still has not arrived. Of course we can always resend.

Posted 3 years ago

“Double sided all my paper”

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Posted 3 years ago

We always print on both sides of the page. That is what I service provides. If you are not happy please return the order for a full refund.

Posted 3 years ago

“I have still not received the item I asked you to print for me. I am very disappointed with the service.”

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Posted 3 years ago

Brexit! - We were told by Royal Mail that we didn't need to do anything different with our orders to Europe, since they are "Printed Papers". They were wrong! All our orders to Europe started being returned to us. We now know what extra information we need to put on orders to Europe. All orders from early in the year have been resent.

Posted 3 years ago

“I placed my order on January 26. I wrote an email on February 15 and today is February 21st. I have not received a shipment confirmation or an email reply to the refund I requested since it has been over the estimated time of delivery stated on the website. DO NOT ORDER FROM THIS WEBSITE!”

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Posted 3 years ago

We have replied to you by email. And will reply to you again directly. We are in the middle of a Global Pandemic. We send all orders within 12 working hours but there are sometimes severe delays with postal services around the world. This is completely outside our control. We will email you again directly.

Posted 3 years ago

“This review is for the Canon EOS R5 Camera Guide that comes in 3 volumes. This is the first time I have been disappointed with your manuals and I have several. The main problems here are: 1. The contents page for the guide is missing the listing for pages 1 - 118 so I can't search easily. These are really important pages for starting with a new camera. 2. The covers are incorrect: Part 3 is actually Part 1; Part 2 is Part 3; Part 1 is Part 2. I find this very frustrating. So far I have not gone any further so can't comment.”

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Posted 3 years ago

I'm really sorry to hear this. We will look into tomorrow and get back to you. Something appears to have gone wrong our side. Please accept our apologies. We will rectify this for you.

Posted 3 years ago

“I needed a quick turnaround and the documents arrived after I had left! I know it was Christmas and there's COVID - but you did not deliver what you said you would.”

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Posted 3 years ago

I'm sorry. We have dealt with this directly by email. The Coronavirus is causing the most dreadful effect on the postal service we have ever seen in 40 years in business. This is out of our hands. We have since resent your order.

Posted 3 years ago

“Absolutely dreadful, awful work. I really don't understand how you can remain in business.”

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Posted 3 years ago

This makes no sense to us. We have great pride in everything we produce. We will look at your order and see what might have gone wrong. We will either resend or credit you in full. We will email you directly about this. Please accept our apologies.

Posted 3 years ago

“Update to review below: Still have not received a response to my email and have not received my product either. I would like a full refund to be issued immediately. I still have not received my products and after multiple attempts trying to contact someone I have yet to receive a response. Awful customer service and can't comment on quality of the product as I don't have it. Absolutely would not recommend.”

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Posted 3 years ago

Hello I am sorry have you looked in your junk folder in you emails as we reply to all emails but find some customers receive them into there spam or junk folder. The order was sent to you from here in the UK on the 27th November. I am sorry we are seeing major delays in the delivery times due to covid 19 and the Christmas period with the increase in post with every body shopping on line. Postal services here in the UK are working with staff shortages and with the increase in the amount of post going through the system as impacted on the speed it pass through. Once the post has left the UK and reaches the USA it has to clear customs and then enter into the USPS and if they are having the same problems as the UK postal service then this is why it is taking extra time.

Posted 3 years ago

“We submitted a PDF every page of which was in landscape view to be printed and bound on A5 paper. What we received was an A5 portrait view booklet with 81 pages printed in A6 landscape across an A5 portrait page. The result was an almost unreadable instruction booklet. I wrote to Print-my-PDF.com on 25 August complaining. I am still waiting for a reply. Needless to say, we are extremely unhappy with the service from this company.”

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Posted 3 years ago

Hello I am sorry The PDF was sent this way. I have taken a look and can see your point. I will try and print this larger for you and resend the order. Regards Julie

Posted 3 years ago

“I have emailed to express my complete disappointment at the quality and request a refund. I haven't received a reply yet. The product is in no way what I expected.”

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Posted 3 years ago

“Binding terrible, thing came apart in my hands first time I opened it. Had to staple pages together myself. Waste of time and money.”

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Posted 3 years ago

Hello Sorry in the delay in answering. I am sorry this has happened I will resend the order but I will spiral bind the PDF as the one ordered was for the heat bound version. Regards julie

Posted 3 years ago

“the quality is no better than I directly print it with my own printer”

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Posted 3 years ago

Hello If you are not happy then please return wioth a covering letter for a refund.

Posted 3 years ago

“I had a PDF colour and the print was black and white so not impressed as I paid a lot wait a lot to print something different from what I expected...Binding is poor too”

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Posted 3 years ago

Hello I am sorry we can only print in black and white. we do state this in our FAQ'S Do you print in colour? No. We print in very high quality black and white. People who need a PDF printed by us do so primarily because they need to read the text in their document. The photos in the books that we produce are in black and white and are still of excellent quality. We supply bound books where the text is totally legible and all pictures will be very clear. If you are not happy then please return with a covering letter for a refund. Regards Julie

Posted 3 years ago

“awful quality sorry.”

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Posted 3 years ago

Hello I am sorry we will look into this and message you directly. Regards Julie

Posted 3 years ago

“I SENT A COLOR PDF FILE TO BE PRINTED AND THE BOOK CAME IN BLACK AND WHITE AND VERY GRAINY.”

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Posted 3 years ago

Hello I am sorry we can only print in black and white. We do state this in the FAQ's Do you print in colour? No. We print in very high quality black and white. People who need a PDF printed by us do so primarily because they need to read the text in their document. The photos in the books that we produce are in black and white and are still of excellent quality. We supply bound books where the text is totally legible and all pictures will be very clear. If you are not happy then please return with a covering letter for a refund. Regards Julie

Posted 3 years ago

Print My PDF is rated 4.7 based on 2,968 reviews